{"id":3218,"date":"2018-10-22T22:25:17","date_gmt":"2018-10-22T22:25:17","guid":{"rendered":"http:\/\/in.nau.edu\/its\/?page_id=3218"},"modified":"2026-01-12T21:15:10","modified_gmt":"2026-01-12T21:15:10","slug":"classroom-support","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/classroom-support\/","title":{"rendered":"Classroom Support"},"content":{"rendered":"<h6 style=\"text-align: center;opacity: 50%\">IT Support<\/h6>\n<h3 style=\"text-align: center\">Classroom Support<\/h3>\n<p style=\"text-align: center\"><strong><a href=\"mailto:Classroom.Support@nau.edu\">Classroom.Support@nau.edu<\/a> | <a href=\"tel:9285238818\">(928) 523-8818<\/a><\/strong><\/p>\n<p style=\"text-align: center\"><a class=\"shortcode-button\" href=\"https:\/\/servicenow.nau.edu\/sp?id=sc_cat_item&amp;sys_id=c257887f4f5fa6005eda15924210c78d&amp;sysparm_category=0e9c5c270fa0c30053dbeee692050e33&amp;catalog_id=ee3d6db3db3400905e69d2e3ca961981\">Request Classroom Support<\/a><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p style=\"text-align: center\">Classroom Support is dedicated to providing excellent customer service to NAU students, faculty, and staff through a dedicated classroom helpline, consistent preventative maintenance practices, and the ongoing upgrades of technologies throughout NAU public spaces.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-30px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-extra-light-gray\"><div class=\"eplus-bg-color-row-content\">\n<ul>\n<li>During the Fall and Spring semesters, Classroom Support hours are <strong>Mon-Thurs<\/strong><strong> 7:30 a.m. &#8211; 7:30 p.m. <\/strong>and <strong>Fri 7:30 a.m. &#8211; 5:00 p.m.<br \/>\n<\/strong><\/li>\n<li>To request immediate assistance or report an outage, please contact Classroom Support at 928-523-8818 or email <a href=\"mailto:Classroom.Support@nau.edu\"><strong>Classroom.Support@nau.edu<\/strong><\/a>.<\/li>\n<li>To report a non-urgent classroom issue, visit <a href=\"http:\/\/servicenow.nau.edu\/sp\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>servicenow.nau.edu\/sp<\/strong><\/a>.<\/li>\n<li>To make a recommendation about changes to a learning space that could positively impact the NAU community, please contact the Classroom Management Team at <a href=\"mailto:Classrooms@nau.edu\"><strong>Classrooms@nau.edu<\/strong><\/a>.<\/li>\n<\/ul>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-extra-light-gray\"><div class=\"eplus-bg-color-row-content\">\n<h5><strong>Quick Links<\/strong><\/h5>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-30px not-in-view\">\n<h6>Using NAU&#8217;s Standard Lectern<\/h6>\n<ul>\n<li style=\"text-align: left\"><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013364\">View the instructions \u203a<\/a><\/li>\n<li style=\"text-align: left\"><a href=\"https:\/\/mediaspace.nau.edu\/media\/t\/0_9wlq33lc\" target=\"_blank\" rel=\"noopener\">Watch the video \u203a<\/a><\/li>\n<\/ul>\n<hr \/>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h6 style=\"text-align: left\">NAUFlex Instructor Walkthrough<\/h6>\n<ul>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0015892\">View the\u00a0Quick Reference Guide \u203a<\/a><\/li>\n<li><a href=\"https:\/\/in.nau.edu\/its\/nauflex-instructor-walkthrough\/\">Watch the video \u203a<\/a><\/li>\n<\/ul>\n<hr \/>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h6 style=\"text-align: left\">Classroom Support at NAU&#8217;s Statewide Locations<\/h6>\n<ul>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0016745\">View the article \u203a<\/a><\/li>\n<\/ul>\n<hr \/>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h6>Student Computer Labs<\/h6>\n<ul>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013986\">View the article \u203a<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>IT Support Classroom Support Classroom.Support@nau.edu | (928) 523-8818 Request Classroom Support Classroom Support is dedicated to providing excellent customer service to NAU students, faculty, and staff through a dedicated classroom helpline, consistent preventative maintenance practices, and the ongoing upgrades of technologies throughout NAU public spaces.<\/p>\n","protected":false},"author":1,"featured_media":14999,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-3218","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/3218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=3218"}],"version-history":[{"count":53,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/3218\/revisions"}],"predecessor-version":[{"id":22809,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/3218\/revisions\/22809"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media\/14999"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=3218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}