{"id":2493,"date":"2018-09-17T03:55:03","date_gmt":"2018-09-17T03:55:03","guid":{"rendered":"https:\/\/in.nau.edu\/its\/antivirus\/"},"modified":"2024-01-23T14:06:58","modified_gmt":"2024-01-23T21:06:58","slug":"antivirus","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/antivirus\/","title":{"rendered":"Antivirus Software at NAU"},"content":{"rendered":"<h1>Antivirus at NAU<\/h1>\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">\n<h2>Protecting your computer<\/h2>\n<p>As a member of the NAU community, you take part in managing and maintaining the security and privacy of information for the university and for yourself. NAU ITS provides products, services, and learning resources to help you keep your computer and your information secure.<\/p>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<!-- shortcode-block -->\n<div class=\"shortcode-block\">\n          <div class=\"block-body\">\n      <div><!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body><h3>Students<\/h3>\n<p>NAU does not currently provide any licensed antivirus products for students.<\/p>\n<p>To learn about available options for antivirus for student systems, please refer to the <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013789\" target=\"_blank\" rel=\"noopener noreferrer\">Antivirus Options for Students Knowledge Base article<\/a>.<\/p>\n<hr>\n<h3>Faculty and Staff<\/h3>\n<p>NAU provides Microsoft Endpoint Protection, also known as Windows Defender, for <em>NAU-owned machines<\/em>.<\/p>\n<\/body><\/html>\n<\/div>\n          <\/div>\n  <\/div>\n\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h3>Additional Information<\/h3>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Antivirus for Home Machines_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Antivirus for Home Machines <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>NAU does not currently provide any licensed antivirus products for home use. To learn more about available options for antivirus for home use from experts in the field, please refer to&nbsp;this page.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Virus & Malware Cleanup_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Virus & Malware Cleanup <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Computer viruses can replicate themselves and infect computers on a network. Some are destructive, others go unnoticed.<\/p>\n<p>&ldquo;Malware&rdquo; includes computer viruses, computer worms, Trojan horses, spyware, dishonest adware and other malicious and unwanted software that can have any number of adverse affects on your computing experience.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Signs your Computer is Affected_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Signs your Computer is Affected <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<ul>\n<li>The computer is running slowly<\/li>\n<li>Unexpected messages or error messages<\/li>\n<li>Programs starting or stopping&nbsp;automatically<\/li>\n<li>Internet browser ( I.E., Firefox, and Google Chrome) behavior is unreliable<\/li>\n<li>Complaints from others&nbsp;about email messages you didn&rsquo;t send<\/li>\n<\/ul>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<!-- shortcode-contact -->\n<div class=\"shortcode-contact\">\n    <div class=\"contact-header\">\n        <h3>Contact ITS<\/h3>\n    <\/div>\n    <div class=\"contact-body\">\n                <a href=\"mailto:ask-its@nau.edu\" aria-label=\"Contact ITS: Email Address\" title=\"Email Address\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Email:<\/span>\n            <\/div>\n            <div class=\"contact-email\">ask-its&#8203;@nau.edu<\/div>\n        <\/a>\n                        <a href=\"tel:(928) 523-3335\" aria-label=\"Contact ITS: Telephone Number\" title=\"Telephone Number\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-phone\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Call:<\/span>\n            <\/div>\n            <div class=\"contact-phone\">(928) 523-3335<\/div>\n        <\/a>\n            <\/div>\n<\/div>\n\n\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<!-- shortcode-button -->\n<div class=\"shortcode-button shortcode-button--center\">\n      <a class=\"main-button\" href=\"https:\/\/servicenow.nau.edu\/sp\" target=\"_blank\">Request IT Support<\/a>\n  <\/div>\n\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">\n<h4>Know the Rules<\/h4>\n<p>All NAU employees and students should read and be familiar with the\u00a0<a href=\"https:\/\/nau.edu\/university-policy-library\/appropriate-use-of-information-technology-resources\/\"><strong>Appropriate Use of IT Resources<\/strong><\/a>.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p><a href=\"https:\/\/nau.edu\/university-policy-library\/information-technology\/\"><strong>Information Technology Policy Manual<\/strong><\/a><\/p>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-extra-light-gray\"><div class=\"eplus-bg-color-row-content\">\n<h4>Request Cleanup Assistance<\/h4>\n<p>Think your NAU-owned computer may be affected?<\/p>\n<p>Explore the\u00a0<strong><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014442\" target=\"_blank\" rel=\"noopener noreferrer\">Virus, malware, and spyware assistance Knowledge Base<\/a><\/strong>\u00a0article.<\/p>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-nau-yellow\"><div class=\"eplus-bg-color-row-content\">\n<h4><strong>Wi-Fi Map in Arizona<\/strong><\/h4>\n<p><strong><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\">Interactive Map<\/a><\/strong> for access to free Wi-Fi hotspots throughout the state.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-11409 size-uncropped-small\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png\" alt=\"\" width=\"300\" height=\"112\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM.png 336w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<\/div><\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Antivirus at NAU Additional 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