{"id":2479,"date":"2018-09-17T03:54:53","date_gmt":"2018-09-17T03:54:53","guid":{"rendered":"https:\/\/in.nau.edu\/its\/about\/"},"modified":"2024-02-14T14:55:51","modified_gmt":"2024-02-14T21:55:51","slug":"about","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/about\/","title":{"rendered":"About ITS"},"content":{"rendered":"<h3>Who we are &amp; a little about us<\/h3>\n<p><span style=\"color: #808080;\">Learn more about NAU ITS and what we do.<\/span><\/p>\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">\n<h4>There&#8217;s nothing more important to us than student success.<\/h4>\n<p>We&#8217;re always striving to make a personal difference in a student&#8217;s success story.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h4>We&#8217;re in the people business.<\/h4>\n<p>We&#8217;re dedicated to serving the Lumberjack community and empowering students to achieve success.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h4>Change is our steady state.<\/h4>\n<p>We operate fueled by change. We live to learn, grow, explore, adapt, engage, encourage, and share.<\/p>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-30px not-in-view\">\n<h5>ITS manages and maintains technology resources in support of NAU&#8217;s mission, vision, and strategic roadmap.<\/h5>\n<p><span style=\"color: #808080;\">Northern Arizona University&#8217;s IT infrastructure environment consists of a variety of information, computing, and telecommunication systems designed to meet the needs of a complex higher education institution.<\/span><\/p>\n<p>As Northern Arizona University\u2019s \u201cdigital utility,\u201d our administrative and academic systems employ web-delivered solutions that are user-friendly, promote a self-service capability, and support the better use of data for decision-making.\u00a0 Such systems will make important information more readily available, thereby improving access to the University&#8217;s information resources and enhancing the effectiveness of information analysis across university departments.\u00a0 Our administrators, scholars, and researchers expect the University\u2019s IT systems to be like other utilities\u2014always available.<\/p>\n<hr \/>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-30px not-in-view\">\n<h5>Some of our products you might recognize<\/h5>\n<p><em><span style=\"color: #808080;\">Looking for support with any of these listed products? Contact the ITS Service Desk at ask-its@nau.edu or (928) 523-3335.<\/span> <\/em><\/p>\n<h5>Canvas<\/h5>\n<p>ITS supports Instructure&#8217;s Canvas learning management system for learning and instruction at NAU.<\/p>\n<p><a href=\"http:\/\/in.nau.edu\/its\/canvas\">Learn more about Canvas at NAU <span class=\"box\">\u203a<\/span><\/a><\/p>\n<hr \/>\n<h5>NAU<em>go<\/em><\/h5>\n<p>In conjunction with ModoLabs, ITS manages and maintains the NAU<em>go<\/em> application, available for download on the Apple App Store as well as the Google Play Store.<\/p>\n<p><a href=\"http:\/\/in.nau.edu\/naugo\">Learn more about NAU<em>go<\/em> <span class=\"box\">\u203a<\/span><\/a><\/p>\n<hr \/>\n<h5>Wireless Networking (Wi-Fi Services)<\/h5>\n<p>ITS&#8217; Network Operations Center (NOC) Maintains NAU&#8217;s wireless networking capabilities for all NAU campuses, including statewide locations.<\/p>\n<p><a href=\"http:\/\/in.nau.edu\/its\/wireless\">Learn more about Wi-Fi at NAU <span class=\"box\">\u203a<\/span><\/a><\/p>\n<hr \/>\n<h5>LOUIE &amp; Peoplesoft<\/h5>\n<p>ITS maintains the PeopleSoft environment for the NAU community to enroll in classes, manage HR tasks, and more.<\/p>\n<p><a href=\"http:\/\/in.nau.edu\/LOUIE\">Learn more about LOUIE <span class=\"box\">\u203a<\/span><\/a><\/p>\n<hr \/>\n<h5>Microsoft 365<\/h5>\n<p>In partnership with Microsoft, NAU offers all students, faculty, and staff free A5 licensing for Microsoft 365 at no additional cost.<\/p>\n<p><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013849\">Learn more about Microsoft 365<span class=\"box\">\u203a<\/span><\/a><\/p>\n<hr \/>\n<p><em>This list is only a small glimpse of the products we manage and maintain. Check out our <a href=\"http:\/\/servicenow.nau.edu\/sp\">Service Catalog<\/a> for more information and the products we support.<\/em><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-30px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">\n<h3>Our Mission<\/h3>\n<div>As the Information Technology Services organization, we inspire and empower people to use technology to become beloved educators, lauded learners, celebrated performers, esteemed researchers, and valued professionals by engaging the university, Arizona, and beyond in innovative and diverse thinking, outstanding service, trusted partnerships, and mutual accountability for outcomes.<\/div>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-extra-light-gray\"><div class=\"eplus-bg-color-row-content\">\n<h3>Our Vision<\/h3>\n<div>Information Technology Services supports the NAU vision by advancing the university&#8217;s mission through innovative technology and personal service that: Inspire scholars to teach and enhance the quality of NAU\u2019s academic programs; empower students to succeed and become engaged world-citizens; empower researchers to explore new ideas and paths to discovery of new knowledge; excite and involve the alumni as stakeholders and ambassadors; and provide effective, efficient, and innovative service to the citizens of Arizona as a leading 21st-century institution of local, state, and international consequence.<\/div>\n<\/div><\/div>\n<!-- shortcode-contact -->\n<div class=\"shortcode-contact\">\n    <div class=\"contact-header\">\n        <h3>Contact ITS<\/h3>\n    <\/div>\n    <div class=\"contact-body\">\n                <a href=\"mailto:ask-its@nau.edu\" aria-label=\"Contact ITS: Email Address\" title=\"Email Address\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Email:<\/span>\n            <\/div>\n            <div class=\"contact-email\">ask-its&#8203;@nau.edu<\/div>\n        <\/a>\n                        <a href=\"tel:928-523-3335\" aria-label=\"Contact ITS: Telephone Number\" title=\"Telephone Number\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-phone\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Call:<\/span>\n            <\/div>\n            <div class=\"contact-phone\">928-523-3335<\/div>\n        <\/a>\n            <\/div>\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Who we are &amp; a little about us Learn more about NAU ITS and what we do. ITS manages and maintains technology resources in support of NAU&#8217;s mission, vision, and strategic roadmap. Northern Arizona University&#8217;s IT infrastructure environment consists of a variety of information, computing, and telecommunication systems designed to meet the needs of a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":17633,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-2479","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/2479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=2479"}],"version-history":[{"count":67,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/2479\/revisions"}],"predecessor-version":[{"id":18339,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/2479\/revisions\/18339"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media\/17633"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=2479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}