NAU Information Technology Services (NAU ITS) is the university’s official technology department. ITS provides technology services, products, and support for the Lumberjack community.<\/p>\n
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NAU Password Reset \u203a<\/span><\/a><\/p>\n<\/div><\/div>\n\n<\/div>\n\n\n Technology Support\u00a0\u203a<\/span><\/a><\/p>\n<\/div><\/div>\n\n<\/div>\n\n\n Browse Services \u203a<\/span><\/a><\/p>\n<\/div><\/div>\n\n<\/div>\n<\/div>\n ITS Service Desk<\/p>\n For technology support, contact the ITS Service Desk. The Service Desk provides technology support for all members of the Lumberjack community, with extended hours during the academic year.<\/p>\n Contact the ITS Service Desk \u203a<\/a><\/p>\n<\/div><\/div>\n Newsroom<\/p>\n View all news and updates \u203a<\/a><\/p>\n May 20, 2026<\/span><\/p>\n NAU will be retiring the Zoom platform for university use on June 30th in support of technical and financial sustainability initiatives.<\/p>\n View the news release \u203a<\/a><\/p>\n<\/div><\/div>\n\n<\/div>\n\n\n May 7, 2026<\/span><\/p>\n Information about the security incident at Instructure, the company that develops and hosts the Canvas application.<\/p>\n View the notice \u203a<\/a><\/p>\n<\/div><\/div>\n\n<\/div>\n<\/div>\n Information Security<\/p>\n When receiving emails, calls, and texts\u2014be aware of malicious entities attempting to gain access to university data. You can learn more on spotting the signs of phishing scams on our Email Phishing Webpage<\/a>.<\/p>\n Received a suspicious email?<\/strong><\/span><\/p>\n You can report emails directly within Outlook, or by forwarding a suspicious email to phishing@nau.edu<\/a>.<\/p>\n Learn more \u203a<\/a><\/p>\n<\/div><\/div>\n ServiceNow Service Portal<\/strong><\/p>\n You can submit a support request, or “ticket” online through our ServiceNow service portal, as well as report outages, purchase a computer or endpoint device, and more.<\/p>\n ITS Service Portal \u203a<\/a><\/p>\n Student Technology Center (STC)<\/strong><\/p>\n The Student Technology Center is an in-person service point located on the first floor of Cline Library and is available for NAU students to receive in-person technology support.<\/p>\n![\"A](\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2023\/12\/wifi.out_-600x463.png\")
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<\/p>\nNAU Technology Support<\/h5>\n
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\nRecent News and Updates<\/h5>\n
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<\/p>\nNAU to retire Zoom as a university collaboration platform<\/h5>\n
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<\/p>\nNotice regarding the May 7th Canvas incident<\/h5>\n
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\nBe aware of phishing scams<\/h5>\n
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\nMore ways to interact<\/h5>\n
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