{"id":2463,"date":"2018-09-18T01:00:09","date_gmt":"2018-09-18T01:00:09","guid":{"rendered":"https:\/\/in.nau.edu\/its\/bonsai\/"},"modified":"2025-08-04T14:01:57","modified_gmt":"2025-08-04T21:01:57","slug":"bonsai","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/bonsai\/","title":{"rendered":"Bonsai Home Drive"},"content":{"rendered":"<h1>Bonsai Home Drive<\/h1>\n<p>ITS offers centralized Home Drives to individuals with NAU domain accounts including all students, faculty, and staff. Home Drives are automatically created based on your affiliation with NAU.<\/p>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"When to Use Bonsai_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>When to Use Bonsai <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Bonsai is an ideal storage offering for storing files that <em>only you<\/em> need access to.<\/p>\n<p>The purpose of the Home Drive is to give individuals a place to store their work files and documents&nbsp;where they are backed up daily for over a month and are accessible from any computer with an Internet connection.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"How to Request Access_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>How to Request Access <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>NAU students, faculty, and staff with NAU accounts already have access to a Bonsai home drive.<\/p>\n<p>To use this service you must have an NAU campus network connection <strong>OR<\/strong> be connected to the <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014412\">NAU VPN<\/a>.<\/p>\n<p>To connect &ndash; For information on how to map to your Bonsai Home Drive, view the following knowledge base articles:<\/p>\n<ul>\n<li><a href=\"https:\/\/servicenow.nau.edu\/kb_view.do?sysparm_article=KB0014088\">Map Network Drives on Windows<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/kb_view.do?sysparm_article=KB0014089\">Map Network Drives on Mac<\/a><\/li>\n<\/ul>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Cost and Pricing_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Cost and Pricing <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>NAU students have access to 6 gigabytes of free storage, and faculty and staff have access to 25 gigabytes of free storage.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Sharing Capabilities_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Sharing Capabilities <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Bonsai is designed for personal use only. Files stored in Bonsai cannot be shared with others within the Bonsai environment.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Data Classification_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Data Classification <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Level 3: Sensitive Information. (<a href=\"https:\/\/in.nau.edu\/its\/data-classification\/\">What does this mean?<\/a>)<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<div id=\"ctl00_ctl00__main__main_ContentBlock1\">\n<h3>Frequently Asked Questions about Bonsai<\/h3>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"What resources does NAU have for me to use this storage option?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>What resources does NAU have for me to use this storage option? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<div class=\"collapse\">\n<ul>\n<li><a href=\"https:\/\/servicenow.nau.edu\/kb_view.do?sysparm_article=KB0014088\">Map Network Drives on Windows<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/kb_view.do?sysparm_article=KB0014089\">Map Network Drives on Mac<\/a><\/li>\n<\/ul>\n<\/div>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Is the data on my Home Drive Backed up?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Is the data on my Home Drive Backed up? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Yes, your Home Drive is backed up on a daily basis. Backups are available for 42 days.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"How do I recover data from my Home Drive?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>How do I recover data from my Home Drive? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<ol>\n<li>Open up&nbsp;your Home Drive<\/li>\n<li>Right-click on the folder on your Home Drive where your file or document was located and select &ldquo;Properties.&rdquo;<\/li>\n<li>In the properties window, go to the &ldquo;Previous Versions&rdquo; tab.<\/li>\n<li>Select the date from the list that you want to restore from and double-click on the file name. This will open up a new window with all of your documents from that day.<\/li>\n<li>Once you find the document or file, you can drag it over to your Home Drive window.<\/li>\n<li>Once the document or file is finished copying over into the Home Drive, you can close the restore window.<\/li>\n<\/ol>\n<p>If you have any trouble contact the&nbsp;<a title=\"ITS Solution Center\" href=\"https:\/\/in.nau.edu\/its\/help\/\" target=\"_blank\" rel=\"noopener noreferrer\">ITS Service Desk<\/a> at 928-523-3335.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Who has access to my Bonsai drive?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Who has access to my Bonsai drive? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>The home drive is designed for individual use only. If you need to give other users access to your data, consider storing your data on <a title=\"NAUShares\" href=\"https:\/\/nau.edu\/its\/Network-Drives\/NAUShares\/\" target=\"_blank\" rel=\"noopener noreferrer\">NAUShares<\/a>.<\/p>\n<p>You are the only individual who has access to your data. There are other administrative and system accounts that require access to your data for backup and virus protection.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"How long after I\u2019ve left the university will I be able to retrieve my data?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>How long after I\u2019ve left the university will I be able to retrieve my data? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Faculty data is kept for a year, and all user types will be retained for six months. To request a recovery of your data, you must contact the <a title=\"ITS Solution Center\" href=\"https:\/\/in.nau.edu\/its\/help\/\" target=\"_blank\" rel=\"noopener noreferrer\">ITS Service Desk<\/a>.<br>\n<\/p><\/body><\/html>\n\n    <\/div>\n<\/div>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Is there a way to access my files if I don\u2019t have an Internet connection?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Is there a way to access my files if I don\u2019t have an Internet connection? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>There is a way you can make your Bonsai drive available when you are offline, but it has to be configured while you are still online. If you are interested in finding out more about this option, please contact the <a title=\"ITS Solution Center\" href=\"https:\/\/in.nau.edu\/its\/help\/\" target=\"_blank\" rel=\"noopener noreferrer\">ITS Service Desk<\/a>.<br>\n<\/p><\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<\/div>\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<!-- shortcode-contact -->\n<div class=\"shortcode-contact\">\n    <div class=\"contact-header\">\n        <h3>Contact ITS<\/h3>\n    <\/div>\n    <div class=\"contact-body\">\n                <a href=\"mailto:ask-stc@nau.edu\" aria-label=\"Contact ITS: Email Address\" title=\"Email Address\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Email:<\/span>\n            <\/div>\n            <div class=\"contact-email\">ask-stc&#8203;@nau.edu<\/div>\n        <\/a>\n                        <a href=\"tel:(928) 523-3335\" aria-label=\"Contact ITS: Telephone Number\" title=\"Telephone Number\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-phone\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Call:<\/span>\n            <\/div>\n            <div class=\"contact-phone\">(928) 523-3335<\/div>\n        <\/a>\n            <\/div>\n<\/div>\n\n\n<hr \/>\n<h4>Need Tech Support?<\/h4>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<!-- shortcode-button -->\n<div class=\"shortcode-button shortcode-button--center\">\n      <a class=\"main-button\" href=\"https:\/\/servicenow.nau.edu\/sp\" target=\"_blank\">Request ITS Support<\/a>\n  <\/div>\n\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-30px not-in-view\">\n<div class=\"lcContain\">\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">\n<h4>Additional information<\/h4>\n<div class=\"lcContain\">\n<div class=\"lcTitle\">\n<ul>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014089\">Map to Network Drives on a Mac<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014088\">Map to Network Drives on Windows<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0014445\" target=\"_blank\" rel=\"noopener noreferrer\">General Storage Information<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013979\" target=\"_blank\" rel=\"noopener noreferrer\">Secure File Transfer Protocol (SFTP)<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"eplus-bg-color-row bg-color-nau-yellow\"><div class=\"eplus-bg-color-row-content\">\n<h4>Know the rules<\/h4>\n<p>All NAU employees and students should read and be familiar with the\u00a0<a href=\"https:\/\/nau.edu\/university-policy-library\/appropriate-use-of-information-technology-resources\/\">Appropriate Use of IT Resources<\/a>\u00a0policy.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h5><a href=\"https:\/\/nau.edu\/university-policy-library\/information-technology\/\"><strong>University IT Policy Manual<\/strong><\/a><\/h5>\n<\/div><\/div>\n<\/p><\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Bonsai Home Drive ITS offers centralized Home Drives to individuals with NAU domain accounts including all students, faculty, and staff. Home Drives are automatically created based on your affiliation with NAU. Frequently Asked Questions about Bonsai<\/p>\n","protected":false},"author":1,"featured_media":13457,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-2463","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/2463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=2463"}],"version-history":[{"count":28,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/2463\/revisions"}],"predecessor-version":[{"id":21501,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/2463\/revisions\/21501"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media\/13457"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=2463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}