{"id":2391,"date":"2018-09-18T00:57:10","date_gmt":"2018-09-18T00:57:10","guid":{"rendered":"https:\/\/in.nau.edu\/its\/windowsupdatefaqs\/"},"modified":"2024-02-13T12:18:48","modified_gmt":"2024-02-13T19:18:48","slug":"windowsupdates","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/windowsupdates\/","title":{"rendered":"Windows Services &#038; Updates"},"content":{"rendered":"<h2>Window Service Update Server (WSUS)<\/h2>\n<p>WSUS, previously known as Software Update Services (SUS), is a computer program developed by Microsoft Corporation that enables administrators to manage the distribution of updates and hot fixes released for Microsoft products to computers in a corporate environment.<\/p>\n<p><strong>WSUS Server Hostname: <a href=\"https:\/\/mesquite.ucc.nau.edu\/\">mesquite.ucc.nau.edu<\/a><\/strong><\/p>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Things to keep in mind:_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Things to keep in mind: <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<ul>\n<li>If the endpoint is not joined to the NAU domain, manual configuration is required.<\/li>\n<li>The domain to which clients are joined is only relevant if the update server configured (or reconfigured) automatically.<\/li>\n<li>Specific domain membership and\/or client authentication is not required to run the Windows Update service post configuration.<\/li>\n<\/ul>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\"> For more information regarding check out our articles for <a href=\"https:\/\/servicenow.nau.edu\/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0015340%26sysparm_rank%3D2%26sysparm_tsqueryId%3Deca0e257db64d0d0ab4696a9db96199e\">Windows Updates<\/a> and <a href=\"https:\/\/servicenow.nau.edu\/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0014102%26sysparm_rank%3D1%26sysparm_tsqueryId%3D4f806257db64d0d0ab4696a9db961974\">Windows Service Update Server<\/a>. <\/div><\/div>\n<h2>Windows Update &#8211; Manual Server Configuration<\/h2>\n<p>To manually configure a Windows computer to connect to <a href=\"https:\/\/mesquite.ucc.nau.edu\/\">https:\/\/mesquite.ucc.nau.edu<\/a>, and use the NAU WSUS Windows Update service, refer to the below:<\/p>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Instructions for Manual Configuration_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Instructions for Manual Configuration <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<ul>\n<li>Run &ldquo;gpedit.msc&rdquo;<\/li>\n<li>Follow on-screen prompts:\n<ul>\n<li>Local Computer Policy\n<ul>\n<li>Computer Configuration<\/li>\n<li>Administrative Templates<\/li>\n<li>Windows Components<\/li>\n<li>Windows Update<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Set the intranet update service for detecting updates to: https:\/\/mesquite.ucc.nau.edu.<\/li>\n<\/ul>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<!-- shortcode-block -->\n<div class=\"shortcode-block\">\n      <div class=\"block-header\">\n        <h3>Contact ITS Support<\/h3>\n    <\/div>\n          <div class=\"block-body\">\n      <div><i class=\"fas fa-phone\"><\/i> <a href=\"tel:9285233335\">928-523-3335<\/a><\/p>\n<p><strong>Students:<\/strong><br \/>\n<i class=\"fas fa-envelope\"><\/i> <a href=\"mailto:ask-its@nau.edu\">ask-stc@nau.edu<\/a><\/p>\n<p><strong>General ITS inquiries:<\/strong><br \/>\n<i class=\"fas fa-envelope\"><\/i> <a href=\"mailto:ITS@nau.edu\">ITS@nau.edu<\/a><\/p>\n<\/div>\n          <\/div>\n  <\/div>\n\n<!-- shortcode-button -->\n<div class=\"shortcode-button shortcode-button--center\">\n      <a class=\"main-button\" href=\"https:\/\/servicenow.nau.edu\/sp\" target=\"_blank\">Request ITS Support<\/a>\n  <\/div>\n\n<\/div>\n<\/div>\n\n<h2>Automatic Updates FAQs<\/h2>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"What is a WSUS Server?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>What is a WSUS Server? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Windows Server Update Services (WSUS) is a component that provides a solution to manage and distribute critical Windows patches. These patches resolve known security vulnerabilities and stability issues with Microsoft Windows operating systems. This solution updates Windows 2000 and higher Windows operating systems.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Can I turn my computer off?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Can I turn my computer off? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Yes, we encourage turning off computers for conservation purposes.<br>\nIf the user turns their computer off any time before 3:00am, then back on the next day, Automatic Updates will wait 1 minute after the logon prompt is displayed before proceeding with a scheduled installation. A reboot will occur if the user does not login. If the user does login, they will be notified to install the updates and to restart the computer to complete the installation.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Will I get updates through the VPN?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Will I get updates through the VPN? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>If the computer is a member of the NAU domain, and the user checks the box to use the dial-in connection to the NAU VPN, the computer will have access to the group policies that instruct the Windows Update Component to look at our SUS server for updates.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Which computers will receive updates?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Which computers will receive updates? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Any computer that is a member of the NAU domain and running Windows 2000, Windows XP, or Windows Server 2003 will be notified through group policies to utilize our Software Update Service (SUS) server.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Can I manually update my server?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Can I manually update my server? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Yes. Servers are the only machines that can be excluded from the Software Update Service security mandate. Please send MENSA the name(s) of the servers that you would prefer to install updates manually. These servers will be placed into a special OU where the group policies for automatic and service pack updates will not be applied.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"How can I be notified only of updates?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>How can I be notified only of updates? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>If your department has extenuating circumstances that prevents you from participating in the Automatic Updates Install process, your department head must contact Fred Estrella CITO, Information Technology Services to request this for your entire organizational unit.<\/p>\n<p>ITS strongly recommends that Automatic Updates be installed on all computers in the NAU domain.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"How often will I receive Automatic Updates?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>How often will I receive Automatic Updates? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Microsoft releases Automatic Updates weekly. ITS will test the updates before approving them for the campus. Once the updates have the NAU approval status, ITS will release them on a weekly basis. This does not mean that you will receive an update every week; only as they become available for your workstation.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"What about Service Packs?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>What about Service Packs? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>There is a group policy that will install the latest Windows Service Pack on Windows 2000 Professional, Windows 2000 Server and Advanced Server, Windows XP Professional, and Windows Server 2003 family.<\/p>\n<p>If a Service Pack is needed on your machine, it will be installed upon computer startup. You will notice a message box stating &ldquo;Installing Windows ?? Service Pack xx.&rdquo; Do not reset your computer while this message box is displayed. The installation may take up to 20 minutes. Historically, Service Packs are released no more than twice a year.<\/p>\n<p>Departmental liaisons will be notified when a new Windows Service Pack has been approved by ITS. A weeks&rsquo; notice will be given in preparation of the install.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Do I still need to use VirusScan?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Do I still need to use VirusScan? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>ITS does recommend using VirusScan.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Will this update my home computer?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Will this update my home computer? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Most probably not. Only if your computer is a member of the NAU domain will it receive ITS approved Automatic Updates.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<hr \/>\n<h4><strong>Wi-Fi Map in Arizona<\/strong><\/h4>\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\">Interactive Map<\/a> for access to free Wi-Fi hotspots throughout the state.<\/p>\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-11409 size-uncropped-small\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png\" alt=\"\" width=\"300\" height=\"112\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM.png 336w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Window Service Update Server (WSUS) WSUS, previously known as Software Update Services (SUS), is a computer program developed by Microsoft Corporation that enables administrators to manage the distribution of updates and hot fixes released for Microsoft products to computers in a corporate environment. WSUS Server Hostname: mesquite.ucc.nau.edu Windows Update &#8211; Manual Server Configuration To manually [&hellip;]<\/p>\n","protected":false},"author":299,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-2391","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/2391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/299"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=2391"}],"version-history":[{"count":14,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/2391\/revisions"}],"predecessor-version":[{"id":18333,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/2391\/revisions\/18333"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=2391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}