{"id":23598,"date":"2026-06-03T20:44:19","date_gmt":"2026-06-03T20:44:19","guid":{"rendered":"https:\/\/in.nau.edu\/its\/?page_id=23598"},"modified":"2026-06-09T16:01:29","modified_gmt":"2026-06-09T16:01:29","slug":"inactive-former-student-google-account-closure","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/newsroom\/inactive-former-student-google-account-closure\/","title":{"rendered":"Inactive-former-student-google-account-closure"},"content":{"rendered":"<h6 style=\"opacity: 0.5;text-align: center\">News &amp; Updates \u2022 June 4th, 2026<\/h6>\n<h2 style=\"text-align: center\">Inactive former student Google Accounts to close in August of 2026<\/h2>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h5 style=\"text-align: center\">These closures of inactive accounts are part of efforts to migrate the university away from Google Workspace for Education.<\/h5>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-60px not-in-view\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-23123 \" style=\"border-radius: 20px\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2026\/04\/google-banner-600x415.png\" alt=\"A banner showing the Google logo next to the Microsoft logo.\" width=\"970\" height=\"671\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2026\/04\/google-banner-600x415.png 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2026\/04\/google-banner-300x208.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2026\/04\/google-banner-1024x709.png 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2026\/04\/google-banner-768x532.png 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2026\/04\/google-banner-1536x1063.png 1536w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2026\/04\/google-banner-2048x1417.png 2048w\" sizes=\"auto, (max-width: 970px) 100vw, 970px\" \/><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p style=\"margin-bottom: 5px\"><span style=\"color: #003366\"><strong>What&#8217;s happening<\/strong><\/span><\/p>\n<p style=\"font-weight: 400\">NAU is currently working to migrate student email and file storage out of Google\u2019s Workspace for Education Platform and to retire Google services for the university. <a href=\"https:\/\/in.nau.edu\/its\/newsroom\/changes-to-google-at-nau\/\">Read the full news release regarding this change.<\/a><\/p>\n<p style=\"font-weight: 400\">This retirement means that all inactive NAU Google Accounts belonging to former students will be closed on August 4, 2026. All email messages in Gmail, personal and shared documents in Google Drive, and all other data stored in these inactive NAU Google Accounts will be deleted, and the account will be closed.<\/p>\n<p style=\"font-weight: 400\">We recommend downloading any emails, documents, and other data that you\u2019d like to keep before August 4<sup>th<\/sup>. <a href=\"https:\/\/takeout.google.com\/\">Google Takeout can be used<\/a> to download copies of the data stored in your account.<\/p>\n<p style=\"font-weight: 400\">We also recommend that former students <a href=\"https:\/\/in.nau.edu\/louie\">log into LOUIE<\/a> to download copies of transcripts, and <a href=\"https:\/\/www.peoplesoft.nau.edu\/psc\/ps92pr_3\/EMPLOYEE\/SA\/c\/SCC_PROFILE_FL.SCC_PROFILE_MD_FL.GBL?Action=U&amp;MD=Y&amp;GMenu=SCC_PROFILE_FL&amp;GComp=SCC_PROFILE_SP_FL&amp;GPage=SCC_START_PAGE_FL&amp;scname=CS_PERSON_PROFILE&amp;scnamem=CS_PERSON_PROFILEMF\">ensure contact information is up to date with a personal email address.<\/a> You can find more resources and frequently asked questions on our <a href=\"https:\/\/in.nau.edu\/its\/google-migration\">Google Migration Webpage.<\/a><\/p>\n<p style=\"font-weight: 400\">If a user&#8217;s NAU affiliation becomes active before August 4, 2026 by registering for a class or being hired by the university, their NAU Google account will not be closed on that date.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p style=\"margin-bottom: 5px\"><span style=\"color: #003366\"><strong>Why NAU is making these changes<\/strong><\/span><\/p>\n<p><a href=\"https:\/\/knowledge.workspace.google.com\/admin\/getting-started\/editions\/overview-of-google-workspace-for-education-storage#implementation\" target=\"_blank\" rel=\"noopener\">Recently, Google changed its storage offering model<\/a>, no longer providing free and unlimited storage to universities. Since NAU also licenses storage and email through Microsoft, maintaining both platforms results in duplicate and unsustainable storage costs.<\/p>\n<p>With Microsoft 365 already serving as NAU&#8217;s primary platform for faculty and staff, migrating student email and storage to a single university platform also strengthens NAU&#8217;s information security, data governance, and compliance across affiliations.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p style=\"margin-bottom: 5px\"><span style=\"color: #003366\"><strong>Resources and FAQs<\/strong><\/span><\/p>\n<p>For up-to-date information about this project, frequently asked questions, information about Microsoft 365, making personal backups, and other resources related to these updates, <a href=\"https:\/\/in.nau.edu\/its\/google-migration\" target=\"_blank\" rel=\"noopener\">visit the Google Migration Project Webpage.<\/a><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<hr \/>\n<h5><hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\"><\/h5>\n<h5 style=\"margin-bottom: 15px\">Contacts<\/h5>\n<div class='shortcode-column-container'><!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<p style=\"margin-bottom: 8px\"><strong>Support &amp; General Inquiries<\/strong><\/p>\n<h6 style=\"margin-bottom: 0px;font-size: 1.5rem\"><strong>ITS Service Desk\u00a0<\/strong><\/h6>\n<p><a class=\"press-email\" href=\"mailto:ask-its@nau.edu\">ask-its@nau.edu<\/a>\n\n<\/div>\n\n<!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<p style=\"margin-bottom: 8px\"><strong>Media &amp; Newsroom<\/strong><\/p>\n<h6 style=\"margin-bottom: 0px;font-size: 1.5rem\">ITS Communications<\/h6>\n<p><a class=\"press-email\" href=\"mailto:its.communications@nau.edu\">its.communications@nau.edu<\/a>\n\n<\/div>\n<\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>News &amp; Updates \u2022 June 4th, 2026 Inactive former student Google Accounts to close in August of 2026 These closures of inactive accounts are part of efforts to migrate the university away from Google Workspace for Education. What&#8217;s happening NAU is currently working to migrate student email and file storage out of Google\u2019s Workspace for [&hellip;]<\/p>\n","protected":false},"author":608,"featured_media":0,"parent":22190,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ring_central_script_selection":"","footnotes":""},"class_list":["post-23598","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/23598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/608"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=23598"}],"version-history":[{"count":4,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/23598\/revisions"}],"predecessor-version":[{"id":23600,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/23598\/revisions\/23600"}],"up":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/22190"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=23598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}