{"id":23179,"date":"2026-04-28T19:14:01","date_gmt":"2026-04-28T19:14:01","guid":{"rendered":"https:\/\/in.nau.edu\/its\/?page_id=23179"},"modified":"2026-09-01T21:43:48","modified_gmt":"2026-09-01T21:43:48","slug":"google-migration","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/google-migration\/","title":{"rendered":"Google Migration"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-23187 aligncenter\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2026\/04\/google-ms-logos-600x299.png\" alt=\"\" width=\"379\" height=\"189\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2026\/04\/google-ms-logos-600x299.png 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2026\/04\/google-ms-logos-300x149.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2026\/04\/google-ms-logos-1024x510.png 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2026\/04\/google-ms-logos-768x382.png 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2026\/04\/google-ms-logos-1536x765.png 1536w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2026\/04\/google-ms-logos.png 1685w\" sizes=\"auto, (max-width: 379px) 100vw, 379px\" \/><\/p>\n<h2 style=\"text-align: center\">2026 &#8211; 2027 Google Migration Project<\/h2>\n<p style=\"text-align: center;font-size: 1.5rem\"><span style=\"color: #808080\">During the course of 2026 and 2027, NAU will be migrating student email and file storage from the Google Workspace for Education platform into the Microsoft 365 suite. For more information about why this change is occurring, <a href=\"https:\/\/in.nau.edu\/its\/newsroom\/changes-to-google-at-nau\/\" target=\"_blank\" rel=\"noopener\">you can read our full news release online.<\/a> This webpage will be regularly updated with resources, frequently asked questions, and other information.<\/span><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-60px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-extra-light-gray\"><div class=\"eplus-bg-color-row-content\">\n<h5>Jump to a section<\/h5>\n<hr \/>\n<div class='shortcode-column-container'><!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<ul>\n<li><a href=\"#news\">Announcements \u203a<\/a><\/li>\n<li><a href=\"#section-1\">Resources for students \u203a<\/a><\/li>\n<li><a href=\"#section-2\">Resources for staff and faculty \u203a<\/a><\/li>\n<\/ul>\n\n<\/div>\n\n<!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<ul>\n<li><a href=\"#section-3\">Resources for graduates, alumni, and former students \u203a<\/a><\/li>\n<li><a href=\"#section-4\">Preparing data and personal backups \u203a<\/a><\/li>\n<li><a href=\"#section-5\">Support resources\u203a<\/a><\/li>\n<\/ul>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-60px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-extra-light-gray\"><div class=\"eplus-bg-color-row-content\">\n<h3 id=\"news\"><i class=\"fa-regular fa-newspaper\"><\/i> Announcements<\/h3>\n<hr \/>\n<p><span style=\"color: #003366\"><strong>August 2026<\/strong><\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/in.nau.edu\/its\/newsroom\/what-to-know-google-retirement\/\" target=\"_blank\" rel=\"noopener\">What to know about the upcoming retirement of Google at NAU \u203a<\/a><\/li>\n<\/ul>\n<p><span style=\"color: #003366\"><strong>June 2026<\/strong><\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/in.nau.edu\/its\/newsroom\/inactive-former-student-google-account-closure\/\" target=\"_blank\" rel=\"noopener\">Inactive former student Google Accounts to close in August of 2026 \u203a<\/a><\/li>\n<\/ul>\n<p><span style=\"color: #003366\"><strong>May 2026<\/strong><\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/in.nau.edu\/its\/newsroom\/changes-to-google-at-nau\/\" target=\"_blank\" rel=\"noopener\">Changes to Google at NAU \u203a<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-60px not-in-view\">\n<h3 id=\"section-1\"><i class=\"fa-solid fa-user-graduate\"><\/i>\u00a0 Resources for Students<\/h3>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p style=\"margin-bottom: 0px\"><span style=\"color: #003366\"><strong>Frequently asked questions<\/strong><\/span><\/p>\n<p><span style=\"color: #808080;font-size: 1.5rem\">Have a question not listed below? Reach out to <a href=\"mailto:GoogleMigration@nau.edu\">GoogleMigration@nau.edu<\/a>\u00a0and one of our support staff will respond to your query.<\/span><\/p>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"When will my NAU student email migrate to Microsoft 365?_0\" id=\"shortcode-accordion-1-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-1-panel\">\n            When will my NAU student email migrate to Microsoft 365?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-1-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-1-trigger\" inert>\n        <html><body>\n<p>We\u2019ll be letting you know your specific migration timeline when additional planning details and resources are finalized. Our current goal is to migrate all student accounts from Google Workspace to Microsoft 365 by the beginning of the Fall 2027 semester. You\u2019ll receive multiple notices before your account is migrated, with additional information and resources for your migration.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Will my current emails in my Gmail inbox transfer over?_0\" id=\"shortcode-accordion-2-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-2-panel\">\n            Will my current emails in my Gmail inbox transfer over?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-2-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-2-trigger\" inert>\n        <html><body>\n<p>Yes. Once migrated into Microsoft 365, all emails in your NAU Gmail inbox will be transferred into your Microsoft Outlook inbox.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Will my files in Google Drive be moved to Microsoft 365?_0\" id=\"shortcode-accordion-3-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-3-panel\">\n            Will my files in Google Drive be moved to Microsoft 365?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-3-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-3-trigger\" inert>\n        <html><body>\n<p>Your Google Drive files will be transferred from Google Drive into Microsoft OneDrive. However, only your individual files that you own will be migrated. This means that files and folders shared with you but owned by somebody else (including Drive shortcuts) will not be migrated. We recommend reviewing your files and sharing permissions once your migration is complete.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"What will happen to my file types once transferred?_0\" id=\"shortcode-accordion-4-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-4-panel\">\n            What will happen to my file types once transferred?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-4-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-4-trigger\" inert>\n        <html><body>\n<p>During the migration, Google Docs, Sheets, and Slides are typically converted into Microsoft Word, Excel, and PowerPoint files. Some formatting and features may not transfer exactly 1:1, and items such as Google Docs comments or version history may not transfer. <a href=\"https:\/\/in.nau.edu\/its\/help\" target=\"_blank\" rel=\"noopener\">Contact us<\/a> if you\u2019re curious about a specific feature or file type.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"How do I convert my Google Docs, Sheets, and Slides to Microsoft Office files?_0\" id=\"shortcode-accordion-5-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-5-panel\">\n            How do I convert my Google Docs, Sheets, and Slides to Microsoft Office files?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-5-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-5-trigger\" inert>\n        <html><body>\n<p><span data-teams=\"true\">If you have just a few files, you can convert them by opening the file in Google Drive, selecting <strong>File &gt; Download<\/strong>, and choosing the Microsoft format (Word, Excel, or PowerPoint). If you have a large number of files, NAU recommends using <strong>Google Takeout<\/strong>. By default, Google Docs are exported as Microsoft Word files (.docx), Google Sheets as Microsoft Excel files (.xlsx), and Google Slides as Microsoft PowerPoint files (.pptx), making it easier to move your content to Microsoft 365 in bulk.<\/span><\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Will any data or files in Google not transfer over?_0\" id=\"shortcode-accordion-6-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-6-panel\">\n            Will any data or files in Google not transfer over?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-6-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-6-trigger\" inert>\n        <html><body>\n<p>Some proprietary Google features and items may not transfer fully, including;<\/p>\n<ul>\n<li>Comments and suggestions in Google Docs<\/li>\n<li>Google Forms and form responses<\/li>\n<li>Google Sites<\/li>\n<li>Third-party add-ons<\/li>\n<\/ul>\n<p>We encourage users to review personal content stored across Google platforms on their NAU account and plan accordingly.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"What about the accounts I created using my NAU Gmail address?_0\" id=\"shortcode-accordion-7-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-7-panel\">\n            What about the accounts I created using my NAU Gmail address?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-7-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-7-trigger\" inert>\n        <html><body>\n<p>For accounts created using your NAU Gmail Account, you\u2019ll need to change your login email for third-party services to a personal email address in order to prevent access loss.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-90px not-in-view\">\n<h3 id=\"section-2\"><i class=\"fa-solid fa-chalkboard-user\"><\/i>\u00a0 Resources for Faculty and Staff<\/h3>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p style=\"margin-bottom: 0px\"><span style=\"color: #003366\"><strong>Frequently asked questions<\/strong><\/span><\/p>\n<p><span style=\"color: #808080;font-size: 1.5rem\">Have a question not listed below? Reach out to <a href=\"mailto:GoogleMigration@nau.edu\">GoogleMigration@nau.edu<\/a>,\u00a0and one of our support staff will respond to your query.<\/span><\/p>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Will NAU Gmail and Google Drive data be automatically migrated for faculty and staff?_0\" id=\"shortcode-accordion-8-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-8-panel\">\n            Will NAU Gmail and Google Drive data be automatically migrated for faculty and staff?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-8-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-8-trigger\" inert>\n        <html><body>\n<p>No. The automatic migration outlined on this page applies to <strong>student Google accounts only<\/strong>.<\/p>\n<p>For faculty and staff, <strong>NAU Gmail and Google Drive data will not be automatically migrated by default<\/strong>. Faculty and staff will have the option to request that their Google data be migrated to Microsoft 365. Additional details about the migration request process, eligibility, and timelines will be shared as they become available.<\/p>\n<p>If you do not request a migration, your Google data will not automatically be transferred to Microsoft 365. Faculty and staff should review future communications from ITS for guidance on available migration options and next steps.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"How do I convert my Google Docs, Sheets, and Slides to Microsoft Office files?_0\" id=\"shortcode-accordion-9-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-9-panel\">\n            How do I convert my Google Docs, Sheets, and Slides to Microsoft Office files?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-9-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-9-trigger\" inert>\n        <html><body>\n<p><span data-teams=\"true\">If you have just a few files, you can convert them by opening the file in Google Drive, selecting <strong>File &gt; Download<\/strong>, and choosing the Microsoft format (Word, Excel, or PowerPoint). If you have a large number of files, NAU recommends using <strong>Google Takeout<\/strong>. By default, Google Docs are exported as Microsoft Word files (.docx), Google Sheets as Microsoft Excel files (.xlsx), and Google Slides as Microsoft PowerPoint files (.pptx), making it easier to move your content to Microsoft 365 in bulk.<\/span><\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"What about accounts I created using my NAU Gmail address?_0\" id=\"shortcode-accordion-10-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-10-panel\">\n            What about accounts I created using my NAU Gmail address?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-10-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-10-trigger\" inert>\n        <html><body>\n<p>We recommend that you update the email on third-party services for any accounts created with an NAU Gmail address to a personal email address to prevent access loss.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Will faculty and staff be able to keep their uid@nau.edu email address?_0\" id=\"shortcode-accordion-11-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-11-panel\">\n            Will faculty and staff be able to keep their uid@nau.edu email address?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-11-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-11-trigger\" inert>\n        <html><body>\n<p>Yes. Faculty and staff will be able to continue using their <strong>uid@nau.edu<\/strong> email address.<\/p>\n<p>As part of the Google Migration project, the <strong>uid@nau.edu<\/strong> address will no longer be associated with Google and will instead be transitioned to <strong>NAU Exchange (Microsoft 365)<\/strong> as an email alias. Messages sent to either your <strong>first.last@nau.edu<\/strong> address or your <strong>uid@nau.edu<\/strong> address will be delivered to the same Exchange mailbox.<\/p>\n<p>This change is <strong>not expected to occur until Summer 2027<\/strong>. Until then, <strong>uid@nau.edu<\/strong> addresses will continue to function as they do today with Google services. Additional information and timing details will be shared as the transition approaches.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"How can I collaborate with my students in Microsoft 365?_0\" id=\"shortcode-accordion-12-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-12-panel\">\n            How can I collaborate with my students in Microsoft 365?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-12-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-12-trigger\" inert>\n        <html><body>\n<p>Microsoft 365 provides several tools that can be used to collaborate with students, including;<\/p>\n<ul>\n<li><strong>Microsoft Teams<\/strong> for chat, announcements, channels, meetings, and sharing class resources and documents.<\/li>\n<li><strong>OneDrive<\/strong> and <strong>SharePoint<\/strong> to share files or folders with the right permissions, like view and edit access.<\/li>\n<li><strong>Coauthoring<\/strong> in Microsoft Word, Excel, and PowerPoint allows for real-time editing and feedback.<\/li>\n<li><strong>Microsoft Forms<\/strong> allows for surveys, quick forms, and simple quizzes.<\/li>\n<\/ul>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"What about the Google Forms used by my department?_0\" id=\"shortcode-accordion-13-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-13-panel\">\n            What about the Google Forms used by my department?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-13-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-13-trigger\" inert>\n        <html><body>\n<p>Google Forms and form responses are not automatically migrated. Departments should plan to rebuild active forms in Microsoft Forms for simple use cases, or in Qualtrics for more complex surveys or university research and official data collection. We recommend exporting any Google Form responses that you need to retain, and the ITS Service Desk is available for assistance in planning your transition to an alternative platform.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-90px not-in-view\">\n<h3 id=\"section-3\"><i class=\"fa-solid fa-person-to-door\"><\/i>\u00a0 Resources for graduates, alumni, and recent students<\/h3>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p style=\"margin-bottom: 0px\"><span style=\"color: #003366\"><strong>Frequently asked questions<\/strong><\/span><\/p>\n<p><span style=\"color: #808080;font-size: 1.5rem\">Have a question not listed below? Reach out to <a href=\"mailto:GoogleMigration@nau.edu\">GoogleMigration@nau.edu<\/a>\u00a0and one of our support staff will respond to your query.<\/span><\/p>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Can I set up a forward for my NAU Gmail email address to forward to another email address?_0\" id=\"shortcode-accordion-14-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-14-panel\">\n            Can I set up a forward for my NAU Gmail email address to forward to another email address?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-14-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-14-trigger\" inert>\n        <html><body>\n<p>Yes, we\u2019ve created an email forwarding tool that allows users to forward all incoming messages to their NAU Gmail address to a personal email account once their Google account is deactivated.<\/p>\n<p>To enroll in email forwarding for your NAU Google Account, log in to <a href=\"https:\/\/id.nau.edu\/\" target=\"_blank\" rel=\"noopener\">id.nau.edu<\/a> and navigate to the \u2018Email Management\u2019 tab. From here, you\u2019ll be able to enter the personal email address you\u2019d like messages sent to your NAU Gmail account forwarded to.<\/p>\n<p>It\u2019s important to note that this forwarding feature will be receive\u2011only, so you will not be able to send messages from your NAU address once it is deactivated, and your Google account and storage will still be removed as planned.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"What if I\u2019m unable to log into my NAU account?_0\" id=\"shortcode-accordion-15-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-15-panel\">\n            What if I\u2019m unable to log into my NAU account?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-15-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-15-trigger\" inert>\n        <html><body>\n<p>If you\u2019re unable to log into your NAU Google Account, <a href=\"https:\/\/in.nau.edu\/its\/help\" target=\"_blank\" rel=\"noopener\">contact the ITS Service Desk for assistance.<\/a> As part of our security measures, you may be asked to verify your identity.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"What about the accounts I created using my NAU Gmail address?_0\" id=\"shortcode-accordion-16-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-16-panel\">\n            What about the accounts I created using my NAU Gmail address?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-16-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-16-trigger\" inert>\n        <html><body>\n<p>We recommend that you change your email in third-party services for any accounts created with an NAU Gmail address to a personal email address in order to prevent access loss.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"What happens to my Google Shared Drive when my account is retired?_0\" id=\"shortcode-accordion-17-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-17-panel\">\n            What happens to my Google Shared Drive when my account is retired?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-17-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-17-trigger\" inert>\n        <html><body>\n<p>If you have a Google Shared Drive associated with your retired NAU Google account, that Shared Drive will be retired along with your account. You\u2019ll no longer be able to access the Shared Drive or its contents after your account is retired.<\/p>\n<p>We strongly encourage you to review any Shared Drives you manage or use before your account retirement date and download or transfer any files you need to keep to your Google My Drive.<\/p>\n<p><span>\u24d8 Be sure to work with collaborators that may also rely on the Shared Drive so they can download any needed information before the account and associated data are permanently deleted. Once your account is retired, the data cannot be recovered.<\/span><\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"How long will I keep my NAU student email after graduation?_0\" id=\"shortcode-accordion-18-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-18-panel\">\n            How long will I keep my NAU student email after graduation?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-18-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-18-trigger\" inert>\n        <html><body>\n<p>After these changes go into effect, your <strong>NAU student email in Microsoft 365<\/strong> will be retained for <strong>one year after graduation.<\/strong> After one year, your email access will be removed, and any data on your account will be deleted.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"When will alumni Google accounts for former students and graduates be deleted?_0\" id=\"shortcode-accordion-19-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-19-panel\">\n            When will alumni Google accounts for former students and graduates be deleted?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-19-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-19-trigger\" inert>\n        <html><body>\n<p style=\"font-weight: 400;\">Accounts for individuals who are not currently active (enrolled) students or employees <strong>will be closed on August 4, 2026.\u00a0<\/strong> This also includes most alumni and former students.\u00a0 After August 4, 2026, access to Gmail, Drive, Photos, and other Google services will be discontinued.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"What should former students, graduating students, and alumni do now?_0\" id=\"shortcode-accordion-20-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-20-panel\">\n            What should former students, graduating students, and alumni do now?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-20-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-20-trigger\" inert>\n        <html><body>\n<p>Before leaving NAU, you should;<\/p>\n<ol>\n<li>Download personal files using <a href=\"https:\/\/takeout.google.com\">Google Takeout.<\/a><\/li>\n<li>Move important content to a personal email or cloud account.<\/li>\n<li>Update external services that use your NAU email address.<\/li>\n<li>Save contacts you want to keep.<\/li>\n<li>Download a copy of your unofficial transcript from <a href=\"https:\/\/in.nau.edu\/louie\" target=\"_blank\" rel=\"noopener\">LOUIE<\/a> for your records.<\/li>\n<li><a href=\"https:\/\/www.peoplesoft.nau.edu\/psc\/ps92pr_3\/EMPLOYEE\/SA\/c\/SCC_PROFILE_FL.SCC_PROFILE_MD_FL.GBL?Action=U&amp;MD=Y&amp;GMenu=SCC_PROFILE_FL&amp;GComp=SCC_PROFILE_SP_FL&amp;GPage=SCC_START_PAGE_FL&amp;scname=CS_PERSON_PROFILE&amp;scnamem=CS_PERSON_PROFILEMF\" target=\"_blank\" rel=\"noopener\">Update your personal contact information in LOUIE.<\/a><\/li>\n<\/ol>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-90px not-in-view\">\n<h3 id=\"section-4\"><i class=\"fa-solid fa-cloud-arrow-up\"><\/i>\u00a0 Preparing data and personal backups before deletion<\/h3>\n<p style=\"color: #808080;font-size: 1.5rem;margin-bottom: 0px\">Resources for preparing backups and migrating data prior to Google Account deletion.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p style=\"margin-bottom: 0px\"><span style=\"color: #003366\"><strong>Frequently asked questions<\/strong><\/span><\/p>\n<p><span style=\"color: #808080;font-size: 1.5rem\">Have a question not listed below? Reach out to <a href=\"mailto:GoogleMigration@nau.edu\">GoogleMigration@nau.edu<\/a> and one of our support staff will respond to your query.<\/span><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Can I transfer my data to another email account?_0\" id=\"shortcode-accordion-21-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-21-panel\">\n            Can I transfer my data to another email account?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-21-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-21-trigger\" inert>\n        <html><body>\n<p>Yes. If you have 15 GB of data or less, we recommend using <a id=\"menur28kb\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/takeout.google.com\/transfer\" href=\"https:\/\/takeout.google.com\/transfer\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link Google Takeout Transfer\">Google Takeout Transfer<\/a> to move your email and files directly to another Gmail account. This is often the simplest option because your data is transferred automatically without needing to download and re-upload it.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p>If you have more than 15 GB of data, or if you want to save a copy of your data locally, you can use <a id=\"menur28kd\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/takeout.google.com\/\" href=\"https:\/\/takeout.google.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link Google Takeout\">Google Takeout<\/a> to download your content before your account is retired.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p><span data-teams=\"true\">\u24d8 We don\u2019t recommend initiating the Google Takeout process if your account is scheduled for retirement tomorrow, as the process can take up to 10 days to complete.<\/span><\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Can I set up a forward for my NAU Gmail email address to forward to another email address?_0\" id=\"shortcode-accordion-22-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-22-panel\">\n            Can I set up a forward for my NAU Gmail email address to forward to another email address?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-22-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-22-trigger\" inert>\n        <html><body>\n<p>Yes, we\u2019ve created an email forwarding tool that allows users to forward all incoming messages to their NAU Gmail address to a personal email account once their Google account is deactivated.<\/p>\n<p>To enroll in email forwarding for your NAU Google Account, log in to <a href=\"https:\/\/id.nau.edu\/\" target=\"_blank\" rel=\"noopener\">id.nau.edu<\/a> and navigate to the \u2018Email Management\u2019 tab. From here, you\u2019ll be able to enter the personal email address you\u2019d like messages sent to your NAU Gmail account forwarded to.<\/p>\n<p>It\u2019s important to note that this forwarding feature will be receive\u2011only, so you will not be able to send messages from your NAU address once it is deactivated, and your Google account and storage will still be removed as planned.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"How do I download my data from Google Drive, Gmail, etc?_0\" id=\"shortcode-accordion-23-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-23-panel\">\n            How do I download my data from Google Drive, Gmail, etc?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-23-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-23-trigger\" inert>\n        <html><body>\n<p>You can use Google\u2019s tool, <a href=\"https:\/\/takeout.google.com\">Google Takeout<\/a>, which allows you to export your email, Drive files, photos, and more. We recommend downloading personal or high-value content before your migration date. Google Takeout also has a feature to transfer data up to 25 GB from your NAU Google Account to a personal account.<\/p>\n<p><span data-teams=\"true\">\u24d8 We don\u2019t recommend initiating the Google Takeout process if your account is scheduled for retirement tomorrow, as the process can take up to 10 days to complete.\u00a0<\/span><\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p><a href=\"https:\/\/takeout.google.com\">Open Google Takeout \u203a<\/a><\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"How do I convert my Google Docs, Sheets, and Slides to Microsoft Office files?_0\" id=\"shortcode-accordion-24-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-24-panel\">\n            How do I convert my Google Docs, Sheets, and Slides to Microsoft Office files?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-24-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-24-trigger\" inert>\n        <html><body>\n<p><span data-teams=\"true\">If you have just a few files, you can convert them by opening the file in Google Drive, selecting <strong>File &gt; Download<\/strong>, and choosing the Microsoft format (Word, Excel, or PowerPoint). If you have a large number of files, NAU recommends using <strong>Google Takeout<\/strong>. By default, Google Docs are exported as Microsoft Word files (.docx), Google Sheets as Microsoft Excel files (.xlsx), and Google Slides as Microsoft PowerPoint files (.pptx), making it easier to move your content to Microsoft 365 in bulk.<\/span><\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"What will happen to my Google Site when my account is retired?_0\" id=\"shortcode-accordion-25-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-25-panel\">\n            What will happen to my Google Site when my account is retired?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-25-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-25-trigger\" inert>\n        <html><body>\n<p>When your NAU Google account is retired, any Google Sites that you own will also be deleted along with the rest of the data stored in your account. If you have a Google Site that you want to keep, take action before your account retirement date.<\/p>\n<p>Since Google Sites do not support transferring ownership directly to another account, we recommend adding another Google account as an editor of your site before your NAU account is retired. Once that account has editor access, it can create a copy of the site and maintain that copied version moving forward.<\/p>\n<p>Please note that creating a copy of a Google Site does not automatically preserve access to embedded files, images, or other content that remains stored in your NAU Google account. Links within the copied site may continue to point to files in your retired account and will stop working once that account is deleted. To avoid broken content, you should download important files and images, save them in the new account, or retrieve them from Google Takeout, then update the links and embedded content in the copied site to point to their new locations.<\/p>\n<p>We also encourage you to review all Google Sites associated with your account before your account retirement date and save any content you wish to retain. Once your NAU Google account is retired, the original site and all associated data will be permanently deleted and cannot be recovered.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"How do I create a personal Gmail account?_0\" id=\"shortcode-accordion-26-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-26-panel\">\n            How do I create a personal Gmail account?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-26-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-26-trigger\" inert>\n        <html><body>\n<p style=\"font-weight: 400;\">To create a personal Gmail account, sign up for a new Google account (a personal @gmail.com address), then set a password and add a recovery phone number or email.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"What\u2019s the difference between a personal Gmail account and my NAU Gmail account?_0\" id=\"shortcode-accordion-27-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-27-panel\">\n            What\u2019s the difference between a personal Gmail account and my NAU Gmail account?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-27-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-27-trigger\" inert>\n        <html><body>\n<p style=\"font-weight: 400;\">Key differences between a personal Gmail account and your NAU Google account include:<\/p>\n<ul>\n<li><strong>Management:<\/strong> Your NAU account is managed by NAU; a personal Gmail account is managed by you.<\/li>\n<li><strong>Access after you leave:<\/strong> Personal Gmail accounts are not tied to your student status.<\/li>\n<li><strong>Personal Gmail:<\/strong> Google may require you to purchase additional storage for large amounts of data.<\/li>\n<li><strong>Support:<\/strong> Until Google is phased out completely, NAU ITS supports NAU Google accounts; Google supports personal Gmail accounts.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">If you are saving personal files, set up your personal Gmail account early and move\/export your data <strong>before your account\u2019s deletion date<\/strong>.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"I have 100+ GB of storage on my NAU Google Account. How do I migrate this amount of data to a personal Google Account?_0\" id=\"shortcode-accordion-28-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-28-panel\">\n            I have 100+ GB of storage on my NAU Google Account. How do I migrate this amount of data to a personal Google Account?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-28-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-28-trigger\" inert>\n        <html><body>\n<p style=\"font-weight: 400;\">Use <strong>Google Takeout Transfer<\/strong> to copy your Drive files to a personal @gmail.com account.<\/p>\n<ul>\n<li>Make sure your personal account has <strong>100GB+ of free storage<\/strong> (you may need to buy more).<\/li>\n<li>Run the transfer and wait for it to finish (large transfers can take hours to days).<\/li>\n<li>Verify your most important folders\/files in the personal account.<\/li>\n<li>Re-share any files as needed\u2014sharing permissions may not be carried over.<\/li>\n<\/ul>\n<p><span data-teams=\"true\">\u24d8 We don\u2019t recommend initiating the Google Takeout process if your account is scheduled for retirement tomorrow, as the process can take up to 10 days to complete.\u00a0<\/span><\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"When is the deadline for moving my content stored in Google?_0\" id=\"shortcode-accordion-29-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-29-panel\">\n            When is the deadline for moving my content stored in Google?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-29-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-29-trigger\" inert>\n        <html><body>\n<p style=\"font-weight: 400;\">You should plan to move or download any files you want to keep from your NAU Google Drive before your account closure date. We\u2019ll be reaching out to you with your individual timeline based on your current affiliation with the university.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-60px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-extra-light-gray\"><div class=\"eplus-bg-color-row-content\">\n<h4 id=\"section-5\"><i class=\"fa-solid fa-headset\"><\/i>\u00a0 Support and updates<\/h4>\n<hr \/>\n<p>For questions and concerns related to this project, you can get in touch with the Google Migration project team by emailing <a href=\"mailto:GoogleMigration@nau.edu\">GoogleMigration@nau.edu<\/a>, and we&#8217;ll respond to your query. Additionally, this webpage will be regularly updated with information and resources related to this project.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<hr \/>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p style=\"margin-bottom: 0px\"><span style=\"color: #003366\"><strong>General Technology Support<\/strong><\/span><\/p>\n<p><a href=\"mailto:ask-its@nau.edu\">ask-its@nau.edu<\/a><\/p>\n<p><a style=\"margin-bottom: 0px !important\" href=\"tel:9285233335\">(928) 523-3335<\/a><\/p>\n<p><a style=\"margin-bottom: 0px !important\" href=\"https:\/\/servicenow.nau.edu\/sp?id=create_incident&amp;sys_id=0e9c5c270fa0c30053dbeee692050e33\">Submit a ticket online \u203a<\/a><\/p>\n<p><a style=\"margin-bottom: 0px !important\" href=\"https:\/\/in.nau.edu\/its\/help\">View our hours \u203a<\/a><\/p>\n<\/div><\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>2026 &#8211; 2027 Google Migration Project During the course of 2026 and 2027, NAU will be migrating student email and file storage from the Google Workspace for Education platform into the Microsoft 365 suite. For more information about why this change is occurring, you can read our full news release online. This webpage will be [&hellip;]<\/p>\n","protected":false},"author":608,"featured_media":23123,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ring_central_script_selection":"","footnotes":""},"class_list":["post-23179","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/23179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/608"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=23179"}],"version-history":[{"count":45,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/23179\/revisions"}],"predecessor-version":[{"id":23905,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/23179\/revisions\/23905"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media\/23123"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=23179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}