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This webpage will be regularly updated with resources, frequently asked questions, and other information related to the ongoing migration away from Google Workspace for education.<\/span><\/p>\n During the course of 2026 and 2027, NAU will be migrating student email and file storage from the Google Workspace for Education platform into the Microsoft 365 suite. For more information about why this change is occurring, you can read our full news release online.<\/a><\/p>\n Frequently asked questions<\/strong><\/span><\/p>\n Have a question not listed below? Reach out to GoogleMigration@nau.edu<\/a>\u00a0and one of our support staff will respond to your query.<\/span><\/p>\n\n We’ll be communicating your specific migration timeline when additional planning details and resources are finalized. Our current goal is to migrate all student accounts by the beginning of the Fall 2027 semester. You’ll recieve multiple notices before your account is migrated.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n Yes, once migrated, all current emails in your NAU Gmail account will be transferred into your Microsoft 365 Outlook inbox.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n Current students will have their files transfered from Gmail to Microsoft OneDrive. Additionally, only your individual files that you own will be migrated, meaning items shared with you but owned by somebody else (including Drive shortcuts) will not be migrated. We reccomend reviewing your files and sharing permissions once your migration is complete.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n During the migration, Google Docs, Sheets, and Slides are typically converted into Microsoft Word, Excel, and PowerPoint files. Some formatting and features may not transfer exactly 1:1, and items like comments or version history may not transfer.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n Some proprietary Google features and items may not transfer fully, including;<\/p>\n We reccomend reviewing your personal content stored across Google platforms on your NAU account and plan accordingly.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n Frequently asked questions<\/strong><\/span><\/p>\n Have a question not listed below? Reach out to GoogleMigration@nau.edu<\/a>\u00a0and one of our support staff will respond to your query.<\/span><\/p>\n\n No. The automatic migration outlined on this page is for student Google accounts only. For faculty and staff, NAU Gmail and Google Drive data is not automatically migrated by default<\/strong>. Faculty and staff can request their content to be migrated by contacting the ITS Service Desk.<\/a><\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n Similarly to individual content, departmental Google Shared Drives are not automatically migrated by default. Departments may request migration of Shared Drive data to Microsoft Sharepoint with the following conditions:<\/p>\n Microsoft 365 provides several tools that can be used to collaborate with students, including;<\/p>\n Google Forms and form responses are not automatically migrated. Departments should plan to rebuild active forms in Microsoft Forms for simple use cases, or in Qualtrics for more complex surveys or university research and official data collection. We reccomend exporting any Google Form responses that you need to retain, and the ITS Service Desk is available for assistance in planning your transition to an alternative platform.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n Frequently asked questions<\/strong><\/span><\/p>\n Have a question not listed below? Reach out to GoogleMigration@nau.edu<\/a>\u00a0and one of our support staff will respond to your query.<\/span><\/p>\n\n After these changes go into effect, your NAU student email will be retained for one year after graduation.<\/strong> After one year, your email access will be removed and any data on your account will be deleted.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n Your NAU email will be retained for a year from your last semester<\/strong> once leaving NAU as a former student without graduating.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n We’ll provide you with multiple email notices about your specific account deletion date. <\/strong><\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n Before leaving NAU, you should;<\/p>\n Resources for preparing backups and migrating data prior to Google Account deletion.<\/p>\n Frequently asked questions<\/strong><\/span><\/p>\n Have a question not listed below? Reach out to GoogleMigration@nau.edu<\/a> and one of our support staff will respond to your query.<\/span><\/p>\n Yes, especially for any personal files you’d like to keep.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n You can use Google’s tool, Google Takeout<\/a>, which allows you to export your email, Drive files, photos, and more. We reccomend downloading personal or high-value content before your migration date.<\/p>\n Open Google Takeout ›<\/a><\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n To create a personal Gmail account, sign up for a new Google account (a personal @gmail.com address), then set a password and add a recovery phone number or email.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n Key differences between a personal Gmail account and your NAU Google account include:<\/p>\n If you are saving personal files, set up your personal Gmail account early and move\/export your data before your account’s deletion date<\/strong>.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n Use Google Takeout Transfer<\/strong> to copy your Drive files to a personal @gmail.com account.<\/p>\n You should plan to move or download any files you want to keep from your NAU Google Drive before your account deletion date.<\/p>\n NAU will notify you in advance with your specific timeline and reminders.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n For questions and concerns related to this project, you can get in touch with the Google Migration project team by emailing GoogleMigration@nau.edu<\/a>, and we’ll respond to your query. Additionally, this webpage will be regularly updated with information and resources related to this project.<\/p>\n General Technology Support<\/strong><\/span><\/p>\n ask-its@nau.edu<\/a><\/p>\n (928) 523-3335<\/a><\/p>\n
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\n<\/i>\u00a0 Resources for Students<\/h4>\n
\n\n \n \n When will my NAU student email move? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
\n \n\n\n \n \n Will my current emails in Gmail transfer over? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
\n \n\n\n \n \n Will my files in Google Drive be moved over? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
\n \n\n\n \n \n What will happen to my file types once transferred? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
\n \n\n\n \n \n Will anything in Google not transfer over? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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\n<\/i>\u00a0 Resources for Faculty and Staff<\/h4>\n
\n\n \n \n Will NAU Gmail and Google Drive data be automatically migrated for faculty and staff? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
\n \n\n\n \n \n What will happen to departmental Google Shared Drives? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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\n \n \n How can I collaborate with my students in Microsoft 365? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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\n \n \n What about the Google Forms used by my department? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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\n<\/i>\u00a0 Resources for graduates, alumni, and recent students<\/h4>\n
\n\n \n \n How long will I keep my NAU email after graduation? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
\n \n\n\n \n \n How long will I keep my NAU email as a former student who did not graduate? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
\n \n\n\n \n \n When will alumni Google accounts for former students and graduates be deleted? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
\n \n\n\n \n \n What should former students, graduating students, and alumni do now? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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\n<\/i>\u00a0 Preparing data and personal backups before deletion<\/h4>\n
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\n\n\n \n \n Should I download my Google Data? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
\n \n\n\n \n \n How do I download my data from Google Drive, Gmail, etc? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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\n\n \n \n How do I create a personal Gmail account? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
\n \n\n\n \n \n What\u2019s the difference between a personal Gmail account and my NAU Gmail account? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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\n \n \n I have 100+ GB of storage on my NAU Google Account. How do I migrate this amount of data to a personal Google Account? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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\n \n \n When is the deadline for moving my content stored in Google? Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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\n\n<\/i>\u00a0 Support and updates<\/h4>\n
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