{"id":2073,"date":"2018-09-18T00:40:26","date_gmt":"2018-09-18T00:40:26","guid":{"rendered":"https:\/\/in.nau.edu\/its\/staff\/"},"modified":"2024-11-12T10:25:23","modified_gmt":"2024-11-12T17:25:23","slug":"staff","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/staff\/","title":{"rendered":"IT Services for Staff"},"content":{"rendered":"

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IT Services for Staff<\/h2>\n
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New to NAU?<\/h6>\n
New employee resources<\/h5>\n

You can request access to certain IT resources as a new hire such as shared drives, phone numbers, and more.<\/p>\n

Requesting access as a new employee \u203a<\/a><\/p>\n<\/div><\/div>\n

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Get tech support<\/h6>\n
The ITS Service Desk<\/h5>\n

The ITS Service Desk assists NAU faculty, staff, students, and affiliates with technology-related products and services. You can call the ITS Service Desk at (928) 523-3335<\/strong><\/a>, send us an email at ask-its@nau.edu<\/strong><\/a>, or visit our Service Portal<\/a><\/strong> to submit a request online.<\/p>\n

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Find what you need<\/h6>\n
Knowledge Base<\/h5>\n

You can search our knowledge base for articles, instructions, and resources related to technology products and services at NAU.<\/p>\n\n

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Peoplesoft (LOUIE)<\/h5>\n

Access LOUIE to manage HR tasks, financials, and more.<\/p>\n

Open LOUIE \u203a<\/a><\/strong><\/p>\n<\/div><\/div>\n\n<\/div>\n\n\n

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Password Change<\/h5>\n

If you believe your account is compromised, contact us immediately<\/a>.<\/p>\n

Change your password \u203a<\/a><\/strong><\/p>\n<\/div><\/div>\n\n<\/div>\n<\/div>\n

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SEAM Information<\/h5>\n

Student employee management information.<\/p>\n

Learn more \u203a<\/a><\/strong><\/p>\n<\/div><\/div>\n\n<\/div>\n\n\n

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Faculty\/Staff Webmail<\/h5>\n

Access NAU’s webmail through Outlook.<\/p>\n

NAU Email \u203a<\/a><\/strong><\/p>\n<\/div><\/div>\n\n<\/div>\n\n\n

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FERPA Online Training<\/h5>\n

Online training for FERPA compliance.<\/p>\n

Learn more \u203a<\/a><\/strong><\/p>\n<\/div><\/div>\n\n<\/div>\n<\/div>\n

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More resources<\/h4>\n
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NAU VPN<\/strong><\/p>\n

View instructions to connect to NAU’s Virtual Private Network, or VPN.<\/p>\n

Learn more \u203a<\/a><\/strong><\/p>\n

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Software available to Staff<\/strong><\/p>\n

View software available to faculty through the university.<\/p>\n

View available software \u203a<\/a><\/strong><\/p>\n

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Remote resources for Faculty and Staff<\/strong><\/p>\n

Information and resources for employees working remotely.<\/p>\n

Learn more \u203a<\/a><\/strong><\/p>\n

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Data storage and file sharing<\/strong><\/p>\n