{"id":1959,"date":"2018-09-18T00:34:23","date_gmt":"2018-09-18T00:34:23","guid":{"rendered":"https:\/\/in.nau.edu\/its\/systeminformation\/"},"modified":"2023-09-07T15:53:36","modified_gmt":"2023-09-07T22:53:36","slug":"systeminformation","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/systeminformation\/","title":{"rendered":"System Information"},"content":{"rendered":"

System Information<\/span><\/h1>\n
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Learn more about your computer system<\/h2>\n

ITS supports many operating systems, Microsoft Office packages, Web browsers, and more. However, there are times where you or ITS will need to know more about your computer to obtain the proper instructions and support. In the following guides, we will discuss with you how to learn what version of the Windows or Mac operating system, Microsoft Office, or specific Web browser your are currently running and using.<\/p>\n

Operating Systems<\/h3>\n
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To learn more about your operating system, choose from one of our support articles below.<\/p>\n\n

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Determining your Version of the Windows Operating System Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Determine what version of the Microsoft Windows operating system you are running: <\/strong><\/p>\n

Step 1 <\/strong><\/p>\n

From anywhere on the desktop, use the hotkey command Windows Key + Pause\/Break<\/strong>. (Windows Key is represented by \"Discovering or \"Discovering on most keyboards.)<\/p>\n

Step 2<\/strong><\/p>\n

The System Properties window will open.  Under “Windows edition”<\/strong>, locate your operating system. (In this example we are running Windows 10.)<\/p>\n

\"Discovering<\/p>\n

 <\/strong><\/p>\n<\/div>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n

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Determining your Version of the Mac Operating System Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Determine what version of the Apple Mac OS X operating system you are running: <\/strong><\/p>\n

Step 1<\/strong><\/p>\n

Click on the Apple menu <\/strong>in the navigation bar. (Usually found in the upper-left hand corner.)<\/p>\n

\"Discovering<\/p>\n

Step 2<\/strong><\/p>\n

Select “About This Mac”<\/strong> from the drop down menu.<\/p>\n

\"Discovering<\/p>\n

Step 3 <\/strong><\/p>\n

The About this Mac window will open.<\/p>\n

Depending on what OS X version you are running on your machine, the About this Mac window might appear differently. <\/em><\/p>\n

Locate your OS X <\/strong>and Version number<\/strong> inside the About this Mac window. (In this example we are running OS X Yosemite and Version 10.10.4.)<\/p>\n

\"Discovering
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Computer Name (Hostname)<\/h3>\n

To learn more about your computer’s name (Hostname), choose from one of our support articles below.<\/p>\n\n

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Find your Computer (Host) Name \u2013 Windows Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Step 1<\/strong><\/p>\n

From anywhere on the desktop, use the hotkey command Windows Key + Pause\/Break<\/strong>. (Windows Key is represented by \"Discovering or  \"Discovering on most keyboards.)<\/p>\n

Step 2<\/strong><\/p>\n

The System window will open. Under “Computer name, domain, and workgroup settings<\/strong>” (close up below), locate your computer name directly to the right of “Computer name:”<\/strong>. This is your computer’s host name. Examples are provided in Step 3 for fully qualified names.<\/p>\n

\"computer<\/p>\n

This is a close up view of the “Computer name, domain, and workgroup settings”<\/strong> area from the above image.<\/p>\n

\"computer<\/p>\n

Step 3<\/strong><\/p>\n

The computer (host) name for your machine that you pulled from this area will also be used for your Fully Qualified Domain Name (FQDN)<\/strong>.<\/p>\n

Examples:<\/p>\n