{"id":16354,"date":"2023-08-14T07:52:21","date_gmt":"2023-08-14T14:52:21","guid":{"rendered":"https:\/\/in.nau.edu\/its\/?page_id=16354"},"modified":"2024-06-17T09:24:50","modified_gmt":"2024-06-17T16:24:50","slug":"stc","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/stc\/","title":{"rendered":"Student Technology Center (STC)"},"content":{"rendered":"<h1>Student Technology Center (STC)<\/h1>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">\n<p>The Student Technology Center (STC) provides phone and email support during the fall and spring semesters, and extended hours in-person inside the Cline Library for all NAU Students.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p style=\"text-align: center;\"><a class=\"shortcode-button\" style=\"border-radius: 50px;\" href=\"https:\/\/baldr.ucc.nau.edu\/stc\/libcal\/\">View the STC&#8217;s Hours<\/a><\/p>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h2>Get Help<\/h2>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class='shortcode-column-container'><!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-3\">\n    \n<h4>By Phone<\/h4>\n<p><a href=\"tel:9285233335\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13742 size-square-image\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/IMG_4041-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/IMG_4041-300x300.jpg 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/IMG_4041-150x150.jpg 150w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/IMG_4041-600x600.jpg 600w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p><em><a href=\"tel:9285233335\"><strong>Call in<\/strong><\/a> to speak to one of our techs over the phone.<\/em><\/p>\n\n<\/div>\n<!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-3\">\n    \n<h4>In-person<\/h4>\n<p><a href=\"https:\/\/nau.edu\/library\/stc-at-cline\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-13743 size-square-image\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/AdobeStock_432153240-300x300.jpeg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/AdobeStock_432153240-300x300.jpeg 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/AdobeStock_432153240-150x150.jpeg 150w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/AdobeStock_432153240-600x600.jpeg 600w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p><em>Walk into the <strong><a href=\"https:\/\/nau.edu\/library\/stc-at-cline\">STC at Cline Library<\/a> <\/strong>to speak with a tech face-to-face. <\/em><\/p>\n\n<\/div>\n<!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-3\">\n    \n<h4>Residential Hall<\/h4>\n<p><a href=\"https:\/\/servicenow.nau.edu\/sp\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13745 size-square-image\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/5861_move_in_2_20190823-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/5861_move_in_2_20190823-300x300.jpg 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/5861_move_in_2_20190823-150x150.jpg 150w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2022\/11\/5861_move_in_2_20190823-600x600.jpg 600w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p><em><strong><a href=\"https:\/\/servicenow.nau.edu\/sp\">Make an appointment<\/a><\/strong> to have one of our techs come to you.<\/em><\/p>\n\n<\/div>\n<\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">\n<h3>Search ITS&#8217; Knowledge Base<\/h3>\n<p><em>ITS has an entire database of troubleshooting, support, resources, and more. Search what you&#8217;re looking for in the field below.<\/em><\/p>\n<!-- shortcode-its-stc-kb-search -->\n<div class=\"its-stc-kb-search-shortcode\">\n\t<form action=\"https:\/\/servicenow.nau.edu\/sp\">\n\t\t<input type=\"hidden\" name=\"id\" value=\"search\">\n\t\t<input style=\"max-width:500px;\" class=\"form-control form-control-lg center-block\" type=\"text\" name=\"q\" placeholder=\"Search our Knowledgebase...\">\n\t<\/form>\n<\/div>\n<\/div><\/div>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<!-- shortcode-contact -->\n<div class=\"shortcode-contact\">\n    <div class=\"contact-header\">\n        <h3>Contact the STC<\/h3>\n    <\/div>\n    <div class=\"contact-body\">\n                <a href=\"mailto:ask-stc@nau.edu\" aria-label=\"Contact the STC: Email Address\" title=\"Email Address\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Email:<\/span>\n            <\/div>\n            <div class=\"contact-email\">ask-stc&#8203;@nau.edu<\/div>\n        <\/a>\n                        <a href=\"tel:(928) 523-9294\" aria-label=\"Contact the STC: Telephone Number\" title=\"Telephone Number\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-phone\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Call:<\/span>\n            <\/div>\n            <div class=\"contact-phone\">(928) 523-9294<\/div>\n        <\/a>\n            <\/div>\n<\/div>\n\n\n<!-- shortcode-button -->\n<div class=\"shortcode-button shortcode-button--center\">\n      <a class=\"main-button\" href=\"https:\/\/servicenow.nau.edu\/sp\">Request ITS Support<\/a>\n  <\/div>\n\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-30px not-in-view\">\n<div class=\"eplus-bg-color-row bg-color-nau-yellow\"><div class=\"eplus-bg-color-row-content\">\n<h3>Quick Links<\/h3>\n<h5><a href=\"https:\/\/servicenow.nau.edu\/sp?id=services_status\">System Status<\/a><\/h5>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h5><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013884\">NAU Safe<\/a><\/h5>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h5><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013383\">NAU<em>go<\/em><\/a><\/h5>\n<\/div><\/div>\n<div class=\"eplus-bg-color-row bg-color-extra-light-gray\"><div class=\"eplus-bg-color-row-content\">\n<h3>More from ITS<\/h3>\n<h5><a href=\"https:\/\/in.nau.edu\/its\/its-news\/\">Follow ITS on Social Media<\/a><\/h5>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h5><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\">Arizona Wi-Fi Map<\/a><\/h5>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<h5><a href=\"http:\/\/60-webcam-11-90.tel.nau.edu\/aca\/index.html#view\">View Campus with our Webcams<\/a><\/h5>\n<\/div><\/div>\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">\n<h3>Know the Rules<\/h3>\n<p>All NAU employees and students should read and be familiar with the <a href=\"https:\/\/nau.edu\/university-policy-library\/appropriate-use-of-information-technology-resources\/\"><strong>Appropriate Use of IT Resources<\/strong><\/a> policy.<\/p>\n<hr role=\"separator\" class=\"hr--transparent hr--transparent-15px not-in-view\">\n<p><a href=\"https:\/\/nau.edu\/university-policy-library\/information-technology\/\"><strong>Information Technology Policy Manual<\/strong><\/a><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Student Technology Center (STC) Get Help<\/p>\n","protected":false},"author":608,"featured_media":15571,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-16354","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/16354","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/608"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=16354"}],"version-history":[{"count":4,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/16354\/revisions"}],"predecessor-version":[{"id":19019,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/16354\/revisions\/19019"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media\/15571"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=16354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}