{"id":13203,"date":"2022-09-19T11:01:17","date_gmt":"2022-09-19T18:01:17","guid":{"rendered":"https:\/\/in.nau.edu\/its\/?page_id=13203"},"modified":"2022-10-01T07:37:39","modified_gmt":"2022-10-01T14:37:39","slug":"troubleshooting-onbase","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/troubleshooting-onbase\/","title":{"rendered":"Troubleshooting OnBase"},"content":{"rendered":"<p style=\"text-align:justify\">ITS is aware of an issue where too many cookies can cause OnBase forms to not load correctly. If you are experiencing this issue and an OnBase form you are accessing does not display correctly, you can click the \u2018Clear Cookies\u2019 button below to clear your cookies created by nau.edu. After clicking the button, please reload the OnBase form without visiting any other pages and the form should load correctly. We are working on implementing an update to OnBase will resolve this issue and allow forms to load without clearing a user&#8217;s cookies. We appreciate your patience.<\/p>\n<div class=\"shortcode-button shortcode-button--center\"><a class=\"main-button\" href=\"#\" onclick=\"expireCookie()\">Clear Cookies<\/a><\/div>\n<p><script>\nfunction expireCookie(){\n    cookieStore.getAll().then(cookies=>{setCookieDate(cookies)});\n}\nfunction setCookieDate(cookie_list) {\n    var cookies = Array();\n    var today = Date.now();\n    var pastDate = new Date();\n    pastDate.setMonth( pastDate.getMonth() - 1 );\n    for(var index = 0; index < cookie_list.length; index++){\n       if(cookie_list[index].name){\n          cookies.push(cookie_list[index].name);\n       }\n    }\n    for(var index = 0; index < cookies.length; index++){\n        document.cookie = cookies[index] + \"=;expires=Thu, 01 Jan 1970 00:00:00 GMT; domain=.nau.edu; path=\/\";\n    }\n}\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ITS is aware of an issue where too many cookies can cause OnBase forms to not load correctly. If you are experiencing this issue and an OnBase form you are accessing does not display correctly, you can click the \u2018Clear Cookies\u2019 button below to clear your cookies created by nau.edu. After clicking the button, please [&hellip;]<\/p>\n","protected":false},"author":1878,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-13203","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/13203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/1878"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=13203"}],"version-history":[{"count":28,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/13203\/revisions"}],"predecessor-version":[{"id":13297,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/13203\/revisions\/13297"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=13203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}