{"id":12766,"date":"2022-04-11T12:16:49","date_gmt":"2022-04-11T19:16:49","guid":{"rendered":"https:\/\/in.nau.edu\/its\/?page_id=12766"},"modified":"2024-02-12T13:59:00","modified_gmt":"2024-02-12T20:59:00","slug":"exchange-online-migration","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/exchange-online-migration\/","title":{"rendered":"Exchange Online Migration"},"content":{"rendered":"

Spring 2023 Exchange Online Migration<\/h1>\n
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What\u2019s Happening?<\/h3>\n <\/div>\n
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Northern Arizona University will be upgrading the email system on campus to Microsoft Exchange Online, which is a cloud-based environment. This change will occur during the Spring and Summer 2023 semesters<\/span>.<\/p>\n<\/body><\/html>\n<\/div>\n <\/div>\n <\/div>\n\n
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When to Expect this Change
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Keep an eye out for an email from ITS with information and instructions on when your migration date is, and what to do to ensure a seamless transition.<\/p>\n
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Example Exchange Migration Communication<\/a><\/p>\n<\/div><\/div>\n
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Why is This Happening?<\/h2>\n
Moving to a cloud-based environment offers a multitude of benefits for the university, a handful of these benefits include:<\/em><\/p>\n
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Cost Savings to NAU<\/strong><\/li>\n
Flexible Scalability<\/strong><\/li>\n
Improvement of Uptime<\/strong><\/li>\n
Simplified Administration<\/strong><\/li>\n
Improved Security<\/strong><\/li>\n
Ability to retire end-of-life hardware<\/strong><\/li>\n
Increased support for new Outlook plug-ins and Office 365 tools<\/strong><\/li>\n<\/ul>\n<\/div><\/div>\n
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What will I need to do?
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\n Windows Users Tab Open<\/span>\n <\/h4>\n <\/div>\n <\/a>\n <\/li>\n
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\n Mac Users Tab Closed<\/span>\n <\/h4>\n <\/div>\n <\/a>\n <\/li>\n
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\n Outlook for Mobile Tab Closed<\/span>\n <\/h4>\n <\/div>\n <\/a>\n <\/li>\n
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\n Shared Inboxes Tab Closed<\/span>\n <\/h4>\n <\/div>\n <\/a>\n <\/li>\n <\/ul>\n \n
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Windows Users Accordion Open<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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If you use a Windows PC, you will need to restart your Outlook application by closing the program completely and logging back in using your qualified email credentials.<\/p>\n
ITS’ Knowledge Base Article for Newly Migrated Windows Users<\/a><\/p>\n\n\n <\/body><\/html>\n\n <\/div>\n<\/div>\n\n \n
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Mac Users Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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If you are a Mac user, you will need to remove your email profile from your Outlook application and re-add your account by logging in with your qualified email credentials.<\/p>\n
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ITS’ Knowledge Base Article for Newly Migrated Mac Users<\/a><\/p>\n\n\n <\/body><\/html>\n\n <\/div>\n<\/div>\n\n \n
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Outlook for Mobile Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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For mobile Outlook users, you will need to remove your email profile from your Outlook application and re-add your account by logging in with your qualified email credentials.<\/p>\n
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ITS’ Knowledge Base Article for Newly Migrated iOS Users<\/a><\/p>\n
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ITS’ Knowledge Base Article for Newly Migrated Android Users<\/a><\/p>\n\n\n <\/body><\/html>\n\n <\/div>\n<\/div>\n\n \n
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Shared Inboxes Accordion Closed<\/span><\/h4>\n <\/span>\n <\/div>\n <\/a>\n
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Once an account has been migrated, you can access a shared inbox in a variety of ways. Below are ITS’ Knowledge Base articles that show step-by-step how to configure a shared inbox after a user is migrated to Exchange Online.<\/p>\n
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Access a Shared Inbox via a Web Browser<\/a><\/p>\n
Access a Shared Inbox from a Windows Device<\/a><\/p>\n
Access a Shared Inbox from a MacOS Device<\/a><\/p>\n
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If you require additional assistance accessing your shared inbox, contact the ITS Service Desk at (928) 523-3335<\/strong>, or email ask-its@nau.edu<\/strong>.<\/p>\n\n\n <\/body><\/html>\n\n <\/div>\n<\/div>\n\n <\/div>\n\n
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Questions and Concerns?<\/h3>\n <\/div>\n
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If you encounter any difficulties at any point during the setup process, the ITS Service Desk is available for assistance by phone at (928) 523-3335<\/strong>, or by emailing ask-its@nau.edu<\/strong><\/a>.<\/p>\n<\/body><\/html>\n<\/div>\n <\/div>\n <\/div>\n\n\n
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Contact ITS<\/h3>\n <\/div>\n
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