{"id":12338,"date":"2021-11-02T12:32:49","date_gmt":"2021-11-02T19:32:49","guid":{"rendered":"https:\/\/in.nau.edu\/its\/?page_id=12338"},"modified":"2024-02-13T11:25:26","modified_gmt":"2024-02-13T18:25:26","slug":"louies-new-look-students","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/louies-new-look-students\/","title":{"rendered":"LOUIE&#8217;s New Look"},"content":{"rendered":"<h1>LOUIE&#8217;s New Look<\/h1>\n<p><strong>\u201cLOUIE\u201d our student information system is now LIVE with a new look and feel!<\/strong> You will notice a new &#8220;Student Home&#8221; when you log in displaying several &#8220;tiles&#8221; such as &#8220;Manage Classes&#8221; and &#8220;Financial Aid.&#8221;\u00a0 When you click on one of these tiles, you&#8217;ll see all of the related items organized in an easy-access side menu.\u00a0 Home pages and tiles are the foundation of the new navigation format you&#8217;ll encounter.<\/p>\n<p>For a &#8220;cheat sheet&#8221; on where to find your information, <a href=\"https:\/\/in.nau.edu\/its\/louies-new-look-students\/cheat-sheet\/\" target=\"_blank\" rel=\"noopener noreferrer\">please check out our tile overview page<\/a>.<\/p>\n<h3 style=\"text-align: center;\"><div class=\"eplus-bg-color-row bg-color-nau-yellow\"><div class=\"eplus-bg-color-row-content\">Get a sneak peak of Louie&#8217;s new look by watching our <a href=\"https:\/\/www.youtube.com\/watch?v=2nQfkk8xBIc\">video<\/a>.<\/div><\/div><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-12365 size-uncropped-large aligncenter\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/student-home-image-600x513.png\" alt=\"\" width=\"600\" height=\"513\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/student-home-image-600x513.png 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/student-home-image-300x256.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/student-home-image-768x656.png 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/student-home-image.png 810w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<hr \/>\n<h2><strong>What you need to know!<\/strong><\/h2>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"What should I expect with these new changes?_0\" id=\"shortcode-accordion-1-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-1-panel\">\n            What should I expect with these new changes?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-1-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-1-trigger\" inert>\n        <html><body>\n<p>You\u2019ll be able to <a href=\"https:\/\/in.nau.edu\/louie\/\">access your LOUIE account<\/a> as usual!\u00a0 When you log in, you\u2019ll see the new homepage and the tile menu for quicker access to much of your student information compared with the \u201cold\u201d Student Center.\u00a0 If you need to see information about your classes, click on the \u201cManage Classes\u201d tile for a list of related links.\u00a0 Looking for your Financial Aid information?\u00a0 Click on the \u201cFinancial Aid\u201d tile for related information.\u00a0\u00a0You\u2019ll also see a \u201cLOUIE Training\u201d tile that will provide you with an overview of how to navigate in LOUIE.<\/p>\n<p>If you don\u2019t want to explore the new look and feel just yet, you can click on the \u201cClassic Home\u201d tile located on the Navigation Bar to bring up the \u201cold\u201d menu navigation in LOUIE.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-uncropped-large wp-image-12366 aligncenter\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/Nav-Bar-Classic-Home-600x454.png\" alt=\"\" width=\"600\" height=\"454\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/Nav-Bar-Classic-Home-600x454.png 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/Nav-Bar-Classic-Home-300x227.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/Nav-Bar-Classic-Home-1024x774.png 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/Nav-Bar-Classic-Home-768x581.png 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/Nav-Bar-Classic-Home.png 1074w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>You\u2019ll notice that while using the \u201cclassic\u201d navigation, the breadcrumbs that used to appear in the upper menu bar area are no longer available.\u00a0 For this reason, we recommend using the \u201cNavigator\u201d tile that\u2019s located on the navigation bar instead.<br>\n<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-12367 alignleft\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/navigator-tile.png\" alt=\"\" width=\"83\" height=\"93\"><\/p>\n<p>The new navigator menu is similar to the classic navigation, but it is better equipped to allow you to move up and down the menu tree.\u00a0 The navigator is also very important because you\u2019ll use it to access many other pages within LOUIE that are not included in the homepage\/tile navigation.<\/p>\n<p>\u00a0<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"When will I see these changes?_0\" id=\"shortcode-accordion-2-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-2-panel\">\n            When will I see these changes?\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-2-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-2-trigger\" inert>\n        <html><body>\n<p>Students will see a new \u201cStudent Home\u201d and tiles when they login to LOUIE on Monday, November 22, 2021<strong>.\u00a0<\/strong><\/p>\n<p>For most students, this will be the only home page available to you in LOUIE.\u00a0 Some of our students are also student employees at NAU \u2013 For those students, you will have an \u201cHR Home\u201d as well with tiles associated for payroll, time approvals, etc.\u00a0 For our graduate students who may also serve in a faculty-type role, you\u2019ll have an additional \u201cFaculty\/Advisor Home\u201d with access to tiles to assist in those roles\/responsibilities.<\/p>\n<p><strong>What if I can\u2019t find what I\u2019m looking for?<\/strong><\/p>\n<p>If you can\u2019t find what you\u2019re looking for in the tiles, you can always use the search feature (on the menu bar, magnifying glass icon) and enter a few keywords.\u00a0 Several results will be returned relevant to your search criteria.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-12369\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/magnifying-glass-150x109.png\" alt=\"\" width=\"191\" height=\"139\"><\/p>\n<p>If you STILL don\u2019t see what you\u2019re looking for, don\u2019t forget about the \u201cClassic Home\u201d tile on the navigation bar!\u00a0 This will bring you back to the \u201cold\u201d menu and navigation.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"I\u2019m also a student employee\u2026_0\" id=\"shortcode-accordion-3-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-3-panel\">\n            I\u2019m also a student employee\u2026\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-3-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-3-trigger\" inert>\n        <html><body>\n<p><strong>What do I need to know?<\/strong><\/p>\n<p>If you are also a student employee, you will see your student home page when you login to LOUIE as your default home page.\u00a0 If you look at the top navigation bar, you\u2019ll see an arrow in front of the home page title.\u00a0 By clicking on this down arrow, you\u2019ll see a list of any additional home pages you may have access to within LOUIE.\u00a0 Look for the HR Home page in that list and select it to view your HR-related tiles such as reporting time, payroll information, etc. based on your role as an NAU employee.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-uncropped-large wp-image-12368 aligncenter\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/student-home-and-hr-home-600x511.png\" alt=\"\" width=\"600\" height=\"511\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/student-home-and-hr-home-600x511.png 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/student-home-and-hr-home-300x255.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/student-home-and-hr-home-768x654.png 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/11\/student-home-and-hr-home.png 786w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Please note \u2013 while this information appears in LOUIE, you can think of the HR Home page and the tiles on it as \u201chot links\u201d that take you into NAU\u2019s PeopleSoft Human Capital Management (HCM) or \u201cHR\u201d system.\u00a0 In order to get back to your student home page in LOUIE, there will be a tile on the navigation bar that says \u201cTake me to LOUIE.\u201d\u00a0 Click on this tile to link back over to LOUIE.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"I\u2019m also a Faculty Member and\/or Advisor\u2026_0\" id=\"shortcode-accordion-4-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-4-panel\">\n            I\u2019m also a Faculty Member and\/or Advisor\u2026\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-4-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-4-trigger\" inert>\n        <html><body>\n<p><strong>What do I need to know?<\/strong><\/p>\n<p>If you are also a student faculty\/advisor, you will see your student home page when you login to LOUIE as your primary home page.\u00a0 If you look at the top navigation bar, you\u2019ll see an arrow in front of the home page title.\u00a0 By clicking on this down arrow, you\u2019ll see a list of any additional home pages you may have access to within LOUIE.\u00a0 Look for the Faculty\/Advisor Home page in that list and select it to change your home page.\u00a0 You should now see tiles linking you to the faculty center and\/or advisor center based on your role(s) at NAU.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"FAQs_0\" id=\"shortcode-accordion-5-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-5-panel\">\n            FAQs\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-5-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-5-trigger\" inert>\n        <html><body>\n<p><strong>I can\u2019t find what I need and I\u2019m in a hurry!\u00a0 Where did my stuff go?<\/strong><\/p>\n<p>If you\u2019re in a hurry \u2013 Select the \u201cClassic Home\u201d tile on the navigation bar and you\u2019ll see the \u201cold\u201d menu that you\u2019re used to.\u00a0 You\u2019ll be able to find what you need in the same place as you did before.\u00a0 HOWEVER, we strongly encourage you to become familiar with the new homepage, tile and navigation tools when you have more time.\u00a0 You can select the \u201cLOUIE Training\u201d tile for help how to use the new features.<\/p>\n<p><strong>In addition to the new look\/feel and navigation, what else changed?<\/strong><\/p>\n<p>Nothing has changed \u201cunder the hood.\u201d\u00a0 Once you get to your desired page(s), they\u2019ll function the same way as usual!\u00a0 You may notice that some of the pages look a little different and are easier to use on your phone, but beyond that, you won\u2019t notice much of a difference in LOUIE.<\/p>\n<p><strong>Can I get to everything in LOUIE from the home pages and tiles?<\/strong><\/p>\n<p>No.\u00a0 There are thousands of navigations and pages within these systems, many of which are only accessed by a few employees as part of their day-to-day responsibilities.\u00a0 The home page and tile navigation were created for quick access to the most commonly used, self-service features within these applications.\u00a0 To access other pages, you should use the navigator tile located on the navigation bar.<\/p>\n<p><strong>What are the banner icons?<\/strong><\/p>\n<p>There are three main banner icons:<\/p>\n<ol>\n<li>Home \u2013 this brings you to the main home page<\/li>\n<li>Action List Menu (three, vertical dots) displays the following menu items:\n<ol>\n<li>Add to Homepage, Add to NavBar, Add to Favorites.\u00a0 This will add the current page to the selected destination.<\/li>\n<li>My Preferences.<\/li>\n<li>Sign out.<\/li>\n<\/ol>\n<\/li>\n<li>Compass (Navigation Bar) provides the following items:\n<ol>\n<li>Recent Places.<\/li>\n<li>My Favorites.<\/li>\n<li>Navigator: new way to navigate the menu options.<\/li>\n<li>Classic Home: takes you to the classic LOUIE interface.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><strong>When I select a tile and click on a link, it looks like an \u201cold\u201d page that doesn\u2019t work well on my phone and\/or tablet.\u00a0 Why?<\/strong><\/p>\n<p>In this first phase of updating LOUIE\u2019s look and feel, we built the framework with new homepages and tiles reflecting the new navigation model.\u00a0 Over time, we\u2019ll be releasing more pages using the \u201cnew look\u201d that work better on your mobile\/tablet devices.<\/p>\n<p>Have you downloaded our award-winning NAUgo App?\u00a0 Remember, for many of the student center informational features, you can access them via the <a href=\"https:\/\/in.nau.edu\/naugo\/\">NAUgo App<\/a> available for both Apple iOS and Android.<\/p>\n<p><strong>Who decided which tiles we have and how they are organized?<\/strong><\/p>\n<p>Project team members from across the institution held meetings with various user groups across campus, gathering feedback about tiles and navigation collections to help inform the design of the homepages and tiles.\u00a0 Student focus groups will also be engaged to provide their feedback on the homepage and tile layouts.<\/p>\n<p><strong>Will my \u201cFavorites\u201d still be there?<\/strong><\/p>\n<p>Yes.\u00a0 Favorites can be accessed by clicking on the navigation icon in the upper right hand menu bar.<\/p>\n<p>You can also add NEW favorites by clicking on the three dots in the upper right hand menu and then clicking on<strong> Add to Favorites<\/strong>.<\/p>\n<p><strong>Where did my \u201cBreadcrumbs\u201d go?<\/strong><\/p>\n<p>With the new look and feel, breadcrumbs are no longer available.\u00a0 The vendor has received so many requests for this feature to be restored that we do expect this to return in a future release.<\/p>\n<p><strong>Can the Navigator feature be alphabetized?<\/strong><\/p>\n<p>Unfortunately, the menu items in the Navigator feature can\u2019t be alphabetized at this time.\u00a0 The vendor has received so many requests for this feature that we do expect this in a future release.<\/p>\n<p><strong>Can I still \u201cOpen a New Window\u201d while working in LOUIE?<\/strong><\/p>\n<p>Yes.\u00a0 Currently administrative pages continue to have a link to open a new window in the upper right hand corner under the menu bar.\u00a0 As more \u201cfluid\u201d pages are delivered, this feature may no longer be available.\u00a0 We will continue to research this as changes are made to the system.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n\n<p>&nbsp;<\/p>\n<hr \/>\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<h4>Having Issues with LOUIE?<\/h4>\n<p>Many issues can be resolved by <a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013129\" target=\"_blank\" rel=\"noopener noreferrer\">clearing your cache<\/a>.\u00a0 If you continue to experience issues, contact the Student Technology Center.<\/p>\n<!-- shortcode-block -->\n<div class=\"shortcode-block\">\n      <div class=\"block-header\">\n        <h3>Contact the Student Technology Center<\/h3>\n    <\/div>\n          <div class=\"block-body\">\n      <div><i class=\"fas fa-envelope\"><a href=\"mailto:ask-stc@nau.edu\">ask-stc@nau.edu<\/a><\/i><\/div>\n          <\/div>\n  <\/div>\n\n<hr \/>\n<h4>LOUIE&#8217;s New Look Training<\/h4>\n<p>Review our <a href=\"https:\/\/in.nau.edu\/its\/louie-training\/\" target=\"_blank\" rel=\"noopener noreferrer\">training page<\/a> for 90 second videos on our new navigation features!<\/p>\n<hr \/>\n<h4>Know the rules<\/h4>\n<p>All NAU employees and students should read and be familiar with the\u00a0<a href=\"https:\/\/nau.edu\/university-policy-library\/appropriate-use-of-information-technology-resources\/\">Appropriate Use of IT Resources<\/a>\u00a0policy.<\/p>\n<p><a href=\"https:\/\/nau.edu\/university-policy-library\/information-technology\/\">University IT policy manual<\/a><\/p>\n<\/div>\n<\/div>\n\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<hr \/>\n<h4><strong>Wi-Fi Map in Arizona<\/strong><\/h4>\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\">Interactive Map<\/a> for access to free Wi-Fi hotspots throughout the state.<\/p>\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-11409 size-uncropped-small\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png\" alt=\"\" width=\"300\" height=\"112\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM.png 336w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>LOUIE&#8217;s New Look \u201cLOUIE\u201d our student information system is now LIVE with a new look and feel! You will notice a new &#8220;Student Home&#8221; when you log in displaying several &#8220;tiles&#8221; such as &#8220;Manage Classes&#8221; and &#8220;Financial Aid.&#8221;\u00a0 When you click on one of these tiles, you&#8217;ll see all of the related items organized in [&hellip;]<\/p>\n","protected":false},"author":348,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ring_central_script_selection":"","footnotes":""},"class_list":["post-12338","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/12338","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/348"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=12338"}],"version-history":[{"count":29,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/12338\/revisions"}],"predecessor-version":[{"id":18274,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/12338\/revisions\/18274"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=12338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}