{"id":11004,"date":"2021-04-27T10:16:46","date_gmt":"2021-04-27T17:16:46","guid":{"rendered":"https:\/\/in.nau.edu\/its\/?page_id=11004"},"modified":"2024-02-13T11:28:59","modified_gmt":"2024-02-13T18:28:59","slug":"microsoft-teams-pilot","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/its\/microsoft-teams-pilot\/","title":{"rendered":"Teams Pilot"},"content":{"rendered":"<h1>Skype for Business to Microsoft Teams<\/h1>\n<h2>Pilot program<\/h2>\n<p>To prepare for the migration from Skype for Business to Microsoft Teams in 2022, ITS will pilot the Teams Calling functionality with a small group of NAU employees. The pilot will change the calling functionality of the impacted users by porting their phone connection from Skype for Business to Microsoft Teams.<\/p>\n<!-- shortcode-tab -->\n<div class='shortcode-tab-container tab-count-3'>\n    <ul class='tabs'>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"How does it work today?_1\">\n                <div class=\"shortcode-tab-header selected\">\n                    <h4>\n                        How does it work today? <span class=\"screen-reader-text\">Tab Open<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"How will it change?_2\">\n                <div class=\"shortcode-tab-header \">\n                    <h4>\n                        How will it change? <span class=\"screen-reader-text\">Tab Closed<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"Who is involved in the pilot?_3\">\n                <div class=\"shortcode-tab-header \">\n                    <h4>\n                        Who is involved in the pilot? <span class=\"screen-reader-text\">Tab Closed<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n            <\/ul>\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion \" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"How does it work today?_1\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>How does it work today? <span class=\"screen-reader-text\">Accordion Open<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n\n<p>NAU is currently in &ldquo;islands mode&rdquo; with Teams and Skype for Business. This setup means that Teams and Skype for Business are running simultaneously with similar and overlapping functionality. We can take advantage of the new features available in Teams while also using the features of Skype for Business that have been part of the communication toolset at NAU for years.<\/p>\n<p>The &ldquo;islands mode&rdquo; setup means that calling is still housed in Skype for Business. Phone calls to your extension are received through Skype for Business and external calling only happens through Skype for Business. The Calls feature in Teams today provides the ability to call members of the NAU network, so internal calls to other Teams users.<\/p>\n<p>This setup also means that for instant messaging, Teams only talks to Teams and Skype for Business only talks to Skype for Business.<\/p>\n\n\n    <\/body><\/html>\n\n    <\/div>\n<\/div>\n\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"How will it change?_2\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>How will it change? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n\n<p>Participants in the pilot will be moved from &ldquo;islands mode&rdquo; to &ldquo;Teams Only&rdquo; mode. At that time, all calling functionality will be moved into Teams. Participants will be able to make and receive external calls through Teams.<\/p>\n<p>Instant messaging will also be done solely through Teams, so Skype for Business will no longer be accessed, but participants will be able to communicate with Skype for Business users. All messages will be sent and received through Teams, regardless of what tool the other person uses.<\/p>\n\n\n    <\/body><\/html>\n\n    <\/div>\n<\/div>\n\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Who is involved in the pilot?_3\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Who is involved in the pilot? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n\n<p>Human Resources is the main department that will be participating in the pilot. A small group from ITS will also be moved to Teams Only mode. The groups involved provide ITS with a range of scenarios, usage, and needs. Information gathered from the pilot will help make the full migration smoother.<\/p>\n\n\n    <\/body><\/html>\n\n    <\/div>\n<\/div>\n\n    <\/div>\n\n<h3><\/h3>\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<!-- shortcode-block -->\n<div class=\"shortcode-block\">\n      <div class=\"block-header\">\n        <h3>Contact ITS Support<\/h3>\n    <\/div>\n          <div class=\"block-body\">\n      <div><i class=\"fas fa-phone\"><\/i> <a href=\"tel:9285233335\">928-523-3335<\/a><\/p>\n<p><strong>Students:<\/strong><br \/>\n<i class=\"fas fa-envelope\"><\/i> <a href=\"mailto:ask-stc@nau.edu\">ask-stc@nau.edu<\/a><\/p>\n<p><strong>General ITS inquiries:<\/strong><br \/>\n<i class=\"fas fa-envelope\"><\/i> <a href=\"mailto:ITS@nau.edu\">ITS@nau.edu<\/a><\/p>\n<\/div>\n          <\/div>\n  <\/div>\n\n<!-- shortcode-button -->\n<div class=\"shortcode-button shortcode-button--center\">\n      <a class=\"main-button\" href=\"https:\/\/servicenow.nau.edu\/sp\" target=\"_blank\">Request ITS Support<\/a>\n  <\/div>\n\n<hr \/>\n<h4>Know the rules<\/h4>\n<p>All NAU employees and students should read and be familiar with the\u00a0<a href=\"https:\/\/nau.edu\/university-policy-library\/appropriate-use-of-information-technology-resources\/\">Appropriate Use of IT Resources<\/a>\u00a0policy.<\/p>\n<p><a href=\"https:\/\/nau.edu\/university-policy-library\/information-technology\/\">University IT policy manual<\/a><\/p>\n<div class=\"lcContain\">\n<hr \/>\n<h4>Related information<\/h4>\n<div class=\"lcContain\">\n<div class=\"lcTitle\">\n<ul>\n<li><a href=\"https:\/\/in.nau.edu\/its\/microsoftteams\/\">Microsoft Teams at NAU<\/a><\/li>\n<li><a href=\"https:\/\/servicenow.nau.edu\/sp?id=kb_article&amp;article=KB0013849\">Microsoft 365<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<hr \/>\n<\/div><\/div>\n<\/div>\n\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<h4><strong>Wi-Fi Map in Arizona<\/strong><\/h4>\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\">Interactive Map<\/a> for access to free Wi-Fi hotspots throughout the state.<\/p>\n<p><a href=\"https:\/\/www.google.com\/maps\/d\/u\/0\/viewer?ll=34.08899753072786%2C-111.3971859&amp;z=7&amp;mid=1SGruUB2pUzitjv-NroY4pFh-NR0Gm8-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-11409 size-uncropped-small\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png\" alt=\"\" width=\"300\" height=\"112\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM-300x112.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/162\/2021\/09\/Screen-Shot-2021-09-08-at-3.23.24-PM.png 336w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<\/div>\n<\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Skype for Business to Microsoft Teams Pilot program To prepare for the migration from Skype for Business to Microsoft Teams in 2022, ITS will pilot the Teams Calling functionality with a small group of NAU employees. The pilot will change the calling functionality of the impacted users by porting their phone connection from Skype for [&hellip;]<\/p>\n","protected":false},"author":114,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-11004","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/11004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/users\/114"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/comments?post=11004"}],"version-history":[{"count":8,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/11004\/revisions"}],"predecessor-version":[{"id":18280,"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/pages\/11004\/revisions\/18280"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/its\/wp-json\/wp\/v2\/media?parent=11004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}