ITS Project Management at NAU
The Information Technology Services (ITS) Project Portfolio Management Office (PPMO) was developed to improve NAU’s ability to deliver technology solutions within budget and on schedule, supporting the mission of the university.
The ITS PPMO offers three core services for technology-focused projects requiring ITS resources:
- Project Management
- Project Portfolio Management for NAU VP-line business partners
- Project Portfolio Management for ITS Director areas
What Accordion Open
What is considered a project?
According to the Project Management Institute, a project is:
A temporary endeavor undertaken to create a unique product, service, or result.
This means your project has:
- Defined and measurable goals/objectives to achieve
- Start and end dates
Each division may have different rules and guildelines about how projects are requested, reviewed and approved. In addition to each division’s project review process, there is a university-wide governing board called the Strategic Project Review and Resourcing Committee (SPRRC) where all larger, cross-divisional projects are discussed and reviewed (excluding capital building projects).
Projects must be reviewed by SPRRC when:
- Projects are “cross-divisional,” meaning they require resources from more than one VP line.
- Projects require more than 10 hours of total resourcing time from another division within an 90-day cycle.
How Accordion Closed
How do I request a project?
If you are a staff member within one of the following divisions:
- Capital Planning/Campus Operations
- Development and Alumni Engagement
(Want to try a submission just to see what the questions are? Use this “Try-It” link)
For all other divisions, please follow the project submission instructions below:
- Academic Affairs: submit this project request form.
- EMSA: Submit a case to ESBA within Salesforce
- Executive Services: Send an email to Mark.Grisham@nau.edu
- Marketing: Send an email to Rayma.Lee@nau.edu
- FIPA: Send an email to Brad.Miner@nau.edu
- HR: Send an email to Pam.Fleece@nau.edu
Where Accordion Closed
Where can I see a list of currently active projects?
Projects that require ITS resources, or that have been submitted through the SPRRC committee may be viewed on the ITS Project Center SharePoint site by anyone with an ITS login. When you access this site, you’ll be able to select from a number of Sharepoint “views.” The two most relevant views are:
- Current Quarter: Showing all active projects being worked on in the current quarter
- Next Quarter: Showing all projects planned to start in the upcoming quarter
Please note that some projects may have a dedicated website with additional project details (such as the OGEI project, or the PeopleSoft Campus Solutions 9.2 Upgrade). Watch for communication from these projects for more detailed information and site links.
Who Accordion Closed
Who is my divisional Project Portfolio Manager?
|Division||Portfolio Manager (within ITS)||SPRRC Rep (Within my division)|
|Academic Affairs||April Cook||Eddie Waters
|Capital Planning/Campus Operations||April Cook||Erin Stam|
|Development/Alumni Engagement||Jeremy Sanderlin||Frank Prickett|
|Executive Services||Jeremy Sanderlin||Mark Grisham
Rayma Lee (Marketing Only)
|FIPA||Andrea Stalker||Brad Miner
|HR||April Cook||Pam Fleece
|Research||April Cook||Laura Jones (on behalf of Research)|
I am an ITS Director, who is my ITS Portfolio Manager?
|Director||Portfolio Manager (within ITS)|
|Albert Sandoval||Sheri Fetzer|
|Andrea Stalker||Andrea Stalker|
|Brett West||Andrea Stalker|
|Celisa Manly||Sheri Fetzer|
|Don Carter||Sheri Fetzer|
|Marc Lord||Andrea Stalker|
|Michael Zimmer||Andrea Stalker|
|Suzanne Hanks||Sheri Fetzer|
Strategic Project Review and Resource Committee
The Strategic Project Review and Resource Committee (SPRRC) is made up of representatives from each major VP division on campus and they review all new cross-divisional project requests. The process and committee seek to bring visibility to cross-divisional project requests to discuss resourcing needs across the institution, and to ensure strategic alignment of projects with core university goals and objectives. By reviewing all requests for work and prioritizing them against approved metrics, all divisions can improve resourcing efforts and allocation of project workload. Information about SPRRC is currently added to the ITS site while a new SPRRC site is built.
Projects are reviewed and approved on a quarterly cycle. Requests for each quarter must be submitted to the committee to be reviewed a month before quarter end. Project submissions are then reviewed by SPRRC and given a priority. Work is assigned based on priority and resource availability.