News Release • May 20, 2026
NAU to retire Zoom as a university collaboration platform
Beginning in June, NAU will begin the process of retiring Zoom for university use.
ⓘ This news release was updated on July 15th, 2026, in order to reflect recent changes to the retirement process of Zoom.
Beginning on June 30, 2026, NAU will begin the process of retiring Zoom for university use. This change will remove the NAU login from zoom.us, and NAU accounts will no longer be able to access Zoom. Additionally, Zoom will no longer be integrated into Canvas for academic use and will be replaced with Microsoft Teams.
Microsoft Teams will continue to serve as the primary university collaboration platform
After June 30, Zoom will no longer be integrated into Canvas for instruction and will be replaced with Microsoft Teams. Other university tools or integrations that utilize Zoom will be replaced with Microsoft Teams in the coming months.
Past Zoom recordings are stored in MediaSpace
NAU users can log into MediaSpace to view and download previous Zoom recordings. Zoom recordings will not be deleted from MediaSpace as part of this transition.
Why NAU is making this change
This change is in support of financial sustainability initiatives that better utilize university funds and cut down on platforms or tools that provide similar or identical functions in our portfolio.
With NAU currently leveraging Microsoft 365 as the university’s platform for productivity and collaboration tools, Microsoft Teams will be the university’s primary tool for video and chat collaboration, replacing Zoom.
Resources and getting started with Microsoft 365
We’ve created training resources to help users get started using Microsoft Teams as a collaboration platform for university work and instruction. You can view our resources online.
July 15th, 2026 Update
On June 30, 2026, NAU began the process of retiring Zoom for university use. While NAU had been advised that Zoom Basic accounts would remain available for one year while the university completed its migration to Microsoft Teams, Zoom did not follow through on that guidance, and broad Zoom access is no longer available as a supported university tool.
All users should now complete their transition to Microsoft Teams for meetings, chat, and collaboration.
If Microsoft Teams does not currently support a specific workflow or technical need for your area, submit a ticket or contact Software@nau.edu to discuss your requirements.