NAU ITS Updates
The latest news and updates from NAU ITS. We constantly monitor our services, if there is ever a service interruption, the NAU Community can view the current system status. Please view our most recent updates below.
Zoom and Collaborate Deletion Cycle – 6/21/2021 Accordion Closed
As a part of the regular life cycle of Zoom and Collaborate meeting recordings, the next round of deletions will occur on June 21, 2021. At that time, all Zoom and Collaborate cloud recordings made between January 1, 2019 and June 1, 2019 will be deleted.Recording owners may download their recordings prior to deletion if they need to be retained past the regular lifecycle. Recordings will not be administratively backed up before deletion, so recording deletions will be permanent.
- If you no longer need your recordings, no action is necessary. ITS will delete the recordings for you after four major terms.
- To download your Collaborate recordings, log into Blackboard at bblearn.nau.edu, and follow these steps.
- To download your Zoom recordings, log into Zoom at nau.edu/zoom, and follow these steps (under “Viewing cloud recording settings”)
- Once you’ve downloaded your media, you can upload it to Kaltura in order to share with others. If you just need to store your media long term, your NAU Google Drive is another great option.
NAU Two-Step Verification for Office and Microsoft 365 Products 5/4/2021 Accordion Closed
NAU has identified you as a current user of a Microsoft 365 product who is not currently enrolled in Two-Step Verification. Beginning Tuesday, May 4th, NAU will require all NAU community members using any Microsoft 365 products with their NAU account to be enrolled in Two-Step Verification. You are encouraged to enroll in Two-Step Verification prior to May 4 to ensure continued access to your NAU Microsoft 365 accounts.
What is happening?
Beginning Tuesday, May 4, NAU will enforce stronger security for all Microsoft and Office 365 users. Two-Step Verification is quick and simple and can be used on most smartwatches, including the Apple Watch. It is important to note that after enrolling in Two-Step Verification, you will be required to utilize Two-Step Verification for all supported NAU services, including Bb Learn, Zoom, CAS, Louie, and more.
Why is this happening?
Two-Step Verification is the most effective tool to protect your personal information and limit exposure to attempts of tax and unemployment fraud. It combats compromised passwords (phished, guessed, stolen) from being used to login to valuable university resources and protects personal and student data. Two-Step Verification prevents attackers from accessing your accounts, even if they have your password.
Tips for success
Remember Me: If you select the ‘Remember me for 7 days’ check box on the Two-Step Verification page, your browser will allow you to access that NAU service without being prompted for Two-Step Verification during that 7-day timeframe.
Bypass code: In the event that you forget your phone, call the ITS Service Desk to request a bypass code. This code is valid for 24 hours and will allow you to access NAU services.
Offline access: The Duo mobile application is able to generate access codes even when your phone does not have access to Wi-Fi or data connection. This is useful for locations with poor signal or when traveling internationally.
Backup codes: If you have lost, damaged or broken your phone, backup codes can allow you to access to NAU services when needed. These one-time-use backup codes should be kept in a safe place, so you have access to them when needed.
Find more information about Two-Step Verification online. For assistance, contact the ITS Service Desk at (928) 523-3335.