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Know the rules
All NAU employees and students should read and be familiar with the Appropriate Use of IT Resources policy.
NAU ITS Updates
The latest news and updates from NAU ITS. We constantly monitor our services, if there is ever a service interruption, the NAU Community can view the current system status. Please view our most recent updates below.
iris.nau.edu to require Two-Step Verification 12/15/2020 Accordion Closed
Beginning Tuesday, December 15th, 2020, all users logging into https://iris.nau.edu (OWA) will be required by NAU ITS to be enrolled in Two-Step Verification. If you’d like to enroll before December 15th, please visit https://id.nau.edu/two-step.
Please note: If you have already enrolled in Two-Step Verification, you will be able to log into iris.nau.edu, and no further action is needed. This will not affect users who use the Outlook desktop application or connect using a supported email application on their mobile device. Contact the ITS Service Desk at 928-523-3335 with any questions. Please check our Two-Step Verification page for more information.
Web Conferencing Cloud Recording Lifecycle 12/2020 Accordion Closed
Beginning December 2020, NAU ITS will begin their first deletion cycle of NAU’s Blackboard Collaborate Ultra and Zoom cloud recordings. There will be two deletion cycles a year, at mid-year, and year end. During these deletion cycles, recordings older than three major terms (Fall and Spring) will be deleted.
As part of the first deletion cycle, recordings before May 15, 2019 will be permanently deleted. To manage or download recordings, please view the articles below:
• Download Collaborate Ultra Recordings
• Manage Zoom Recordings
• Adding content to Kaltura via Blackboard Learn
For more information, please view our Web Conferencing Cloud Recording Lifecycle article, or contact the ITS Service Desk at 928-523-3335 with any questions.
Bb Learn Content Editor Update 11/5/2020 Accordion Closed
Starting November 5, 2020, Blackboard Learn (Bb Learn) will be updating the content editor used throughout the application with an improved version. This update makes adding content simple and more functional on mobile devices and larger screens. Other key functions of this update include:
- Importing files from your personal device and cloud storage
- Improved accessibility
- Better copy and paste from Word and Excel
- Display of computer code
- Adding multiple files of different types
For more information, view our Blackboard Learn Content Editor article, or call the ITS Service Desk at 928-523-3335 with any questions.
my.nau.edu Update 11/2/2020 Accordion Closed
On Monday, November 2, 2020, the My NAU Community portal (my.nau.edu) will be transitioning to a new service. A web version of LOUIEgo is in progress to replace the My NAU Community portal (my.nau.edu).
In the interim, NAU ITS encourages you to use these resources:
- Lumberjack Resources page
- LOUIEgo
- My-old.nau.edu for Email Manager and Enterprise Groups
Please call the ITS Service Desk with any questions at 928-523-3335.
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