Information Technology Services
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Contact ITS Communications

928-523-3335

its.comm@nau.edu

Our Services:

To request a service, please fill out a Service Now ticket, and assign it to the ITS Communications group.

When requesting a service from our team, please be mindful of our turnaround times:

  • Social Media Campaign Verbiage – One business day
  • Social Media Video
    • 1 minute or less – 2 business days
    • 2 minutes or more – One business week
  • Social Media Graphics – One business day
  • Social Media Tab Open

  • Photography Tab Closed

  • WordPress Tab Closed

  • Email/NAU News Requests Tab Closed

  • BrightSign Tab Closed

Social Media Accordion Open

Featured posts or stories on ITS social platforms. 

  • Instagram: Target Audience: 26-year-olds and younger (student demographic) 
  • Twitter: Target Audience: 26-year-olds and younger (student demographic) 
  • Facebook: Target Audience: 26-year-olds and older (more of a faculty/staff demographic) 

Photography Accordion Closed

Any special events that reflects NAU ITS’ mission and highlights involvement of ITS staff members, student employees, both on and off-campus.

WordPress Accordion Closed

Curation or updates for any ITS-owned sites in WordPress.  

Email/NAU News Requests Accordion Closed

Internal or external email communication.  

For external communication: 

Please note that NAU Communication determines whether the communication is shared.  

NAU News 

  • Due date is every Wednesday at 5PM
  • More news-like
  • View an example here.

NAU Official Email Requests

  • Outages of any high-impact student/faculty/staff services. 
  • Example: Wi-Fi Outage. 

BrightSign Accordion Closed

Any events that would like to be shared internally or around campus on the BrightSign TV’s.  

  • Internal: Examples: Events or updates within ITS (Chili Cook-Off, Team updates, etc.) 
  • External: Examples: STC move-in 

Promotional Items:

For NAU ITS staff who would like to request ITS promotional items for NAU-affiliated events, including:

  • Pens
  • Notepads
  • Table banners
  • Mousepads
  • Laptop Camera Screen Covers
  • Lanyards
  • Stickers

To submit a request, please email its.communications@nau.edu with the item(s), amount, and date you would like the items by.

 

Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ITS@nau.edu
Phone
928-523-3335
888-520-7215
Social Media
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