Our Services:

To request a service, please fill out a Service Now ticket, and assign it to the ITS Communications group.

When requesting a service from our team, please be mindful of our turnaround times:

Social Media Campaign Verbiage – One business day
Social Media Video
- 1 minute or less – 2 business days
- 2 minutes or more – One business week
Social Media Graphics – One business day

Featured posts or stories on ITS social platforms.

Instagram: Target Audience: 26-year-olds and younger (student demographic)
Twitter: Target Audience: 26-year-olds and younger (student demographic)
Facebook: Target Audience: 26-year-olds and older (more of a faculty/staff demographic)

Any special events that reflects NAU ITS’ mission and highlights involvement of ITS staff members, student employees, both on and off-campus.

Curation or updates for any ITS-owned sites in WordPress.

Internal or external email communication.

For external communication:

Please note that NAU Communication determines whether the communication is shared.

Any events that would like to be shared internally or around campus on the BrightSign TV’s.

Internal: Examples: Events or updates within ITS (Chili Cook-Off, Team updates, etc.)
External: Examples: STC move-in

For NAU ITS staff who would like to request ITS promotional items for NAU-affiliated events, including:

To submit a request, please email its.communications@nau.edu with the item(s), amount, and date you would like the items by.