Our Services:
To request a service, please fill out a Service Now ticket, and assign it to the ITS Communications group.
- Social Media Campaign Verbiage – One business day
- Social Media Video
- 1 minute or less – 2 business days
- 2 minutes or more – One business week
- Social Media Graphics – One business day
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Social Media Tab Open
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Photography Tab Closed
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WordPress Tab Closed
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Email/NAU News Requests Tab Closed
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BrightSign Tab Closed
Social Media Accordion Open
Featured posts or stories on ITS social platforms.
- Instagram: Target Audience: 26-year-olds and younger (student demographic)
- Twitter: Target Audience: 26-year-olds and younger (student demographic)
- Facebook: Target Audience: 26-year-olds and older (more of a faculty/staff demographic)
Photography Accordion Closed
Any special events that reflects NAU ITS’ mission and highlights involvement of ITS staff members, student employees, both on and off-campus.
WordPress Accordion Closed
Curation or updates for any ITS-owned sites in WordPress.
Email/NAU News Requests Accordion Closed
Internal or external email communication.
For external communication:
Please note that NAU Communication determines whether the communication is shared.
NAU News
- Due date is every Wednesday at 5PM
- More news-like
- View an example here.
NAU Official Email Requests
- Outages of any high-impact student/faculty/staff services.
- Example: Wi-Fi Outage.
BrightSign Accordion Closed
Any events that would like to be shared internally or around campus on the BrightSign TV’s.
- Internal: Examples: Events or updates within ITS (Chili Cook-Off, Team updates, etc.)
- External: Examples: STC move-in
Promotional Items:
For NAU ITS staff who would like to request ITS promotional items for NAU-affiliated events, including:
- Pens
- Notepads
- Table banners
- Mousepads
- Laptop Camera Screen Covers
- Lanyards
- Stickers
To submit a request, please email its.communications@nau.edu with the item(s), amount, and date you would like the items by.