Precilla Cox, Senior Academic Advisor for NAU’s School of Hotel Restaurant Management (HRM), tells NAU ITS how HRM and the Franke College of Business (FCB) advising have adapted to advising online. In consideration of COVID-19, Franke College of Business Academic Advisors have been advising at home, and were able to transition smoothly.
FCB Advisors have moved all of their student facing services to either Zoom or phone appointments, and have been communicating through email. Students are also kept up-to-date with advising information through FCB and HRM social media pages.
Cox also mentioned that First Year and Exploratory advisors have followed a similar suit with Zoom, phone appointments, and engaging with their students through social media outlets. She stated that videos also have been created to connect with future Lumberjacks for the Fall 2020 semester.