Information Technology Services
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Gateway Student Success Center

Training videos

Classes, enrollment, waitlists, and other LOUIE topics Accordion Closed

  • Holds and how they impact enrollment
  • How to change or declare your major, minor, or certificate
  • How to create your class schedule and enroll
  • How to drop a class
  • How to find late start classes
  • How to find your enrollment date
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  • How to pull up a course description
  • How to search for classes and add them to your cart
  • How to set up a waitlist swap
  • How to swap classes
  • How to tell if a class has a prerequisite or corequisite
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Helpful tools and web applications Accordion Closed

  • Jacks Path
  • Jacks Planner
  • Jacks Scheduler
  • Academic Advising Report
  • NAU Community Portal

Frequently asked questions Accordion Closed

  • What is a Class Capacity Error?
  • What is a Requisite Error?
  • What is a Time Conflict Error?
Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ITS@nau.edu
Phone
928-523-3335
888-520-7215
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