Information Technology Services
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Contact ITS Support

928-523-3335 Students: ask-stc@nau.edu General ITS inquiries: ITS@nau.edu

Request ITS Support

Additional NAU resources

  • Administrative online meeting resources
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Wi-Fi Map in Arizona

Interactive Map for access to free Wi-Fi hotspots throughout the state.

Best Practices for Video Conferencing

NAU ITS presents tips and tricks on proper video conferencing etiquette. Take this information into consideration for your next class or meeting.

Hosting Accordion Closed

  • For security purposes, we encourage you to not share your meeting link anywhere public
    • Please note: There is an option you can enable that only allows authenticated NAU users to join meetings
    • If you use Blackboard Collaborate, only the people enrolled in your Blackboard course should be able to get into your session, unless you share a guest link
    • NAU ITS requires all Zoom meetings to have a passcode enabled. For more information, view this Zoom Passcode article

Participating Accordion Closed

  • Test it all. Prior to your class or meeting, check your camera, computer,  microphone and Internet connection. For those who may not have reliable Internet connection at home, check out Eduroam
  • Be aware of your surroundings. Before you turn your camera on, test it to see what can be seen behind you
  • Be mindful of your appearance. Dress how you would for an in-person class or meeting
  • Mute your mic when you’re not talking. Background noise can be distracting, so muting allows your peers to easily hear who’s speaking
  • For security purposes, we encourage you to not share your meeting link anywhere public

Additional resources:

  • Zoom videos


Information Technology Services
Location
Building 54
Information Technology Services
1301 S. Knoles Drive
Flagstaff, AZ 86011
Mailing Address
PO Box 5100
Flagstaff, AZ 86011
Email
ITS@nau.edu
Phone
928-523-3335
888-520-7215
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