{"id":9834,"date":"2020-03-12T14:44:19","date_gmt":"2020-03-12T21:44:19","guid":{"rendered":"https:\/\/in.nau.edu\/human-resources\/?page_id=9834"},"modified":"2023-07-03T13:34:04","modified_gmt":"2023-07-03T20:34:04","slug":"telehealth-virtual-care","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/human-resources\/telehealth-virtual-care\/","title":{"rendered":"Benefits &#8211; Telehealth-Virtual Health Care"},"content":{"rendered":"<h1 style=\"text-align: center;\">Telehealth<br \/>\nVirtual Health Care<\/h1>\n<p>Telehealth, receive care from health care professional to evaluate, diagnose and treat you through telecommunications technology.<\/p>\n\n<!-- shortcode-tab -->\n<div class='shortcode-tab-container tab-count-2'>\n    <ul class='tabs'>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"BCBS of AZ Blue Care Anywhere_1\">\n                <div class=\"shortcode-tab-header selected\">\n                    <h4>\n                        BCBS of AZ Blue Care Anywhere <span class=\"screen-reader-text\">Tab Open<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"State of AZ Dr. On Demand_2\">\n                <div class=\"shortcode-tab-header \">\n                    <h4>\n                        State of AZ Dr. On Demand <span class=\"screen-reader-text\">Tab Closed<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n            <\/ul>\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion \" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"BCBS of AZ Blue Care Anywhere_1\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>BCBS of AZ Blue Care Anywhere <span class=\"screen-reader-text\">Accordion Open<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n\n<h4>NAU PPO, NAU HDHP\/HSA and State BCBSAZ medical plan members:<\/h4>\n<p>Blue Cross Blue Shield offers telehealth services called BlueCare Anywhere.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.youtube.com\/watch?time_continue=61&amp;v=pxTmz8TogfM&amp;feature=emb_logo\" target=\"_blank\" rel=\"noopener noreferrer\">What is Blue Care Anywhere and how does it work?<\/a><\/li>\n<li><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2020\/03\/Telehealth-Member-Flyer.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more about Blue Care Anywhere<\/a><\/li>\n<li><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2020\/03\/Where-to-Go-For-Care-w.BCA_.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Where to go when you need health care<\/a><\/li>\n<li><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2020\/03\/Telehealth-Member-FAQ.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Telehealth Member FAQs<\/a><\/li>\n<\/ul>\n<h4>What Blue Care Anywhere can treat:<\/h4>\n<ul>\n<li>Cold, flu, fever, cough and bronchitis<\/li>\n<li>Diarrhea, vomiting and headache<\/li>\n<li>Pinkeye, rashes and sinus infection<\/li>\n<li>Sore throat, sprains, strains and Stomach bugs<\/li>\n<\/ul>\n<h4>How to get started:<\/h4>\n<div class=\"richtext \">\n<div id=\"lockedcontent_0_maincolumn_3_column136e509392e0944568652c9d40fcf3641_1_PnlSource\">\n<p>All you need is high-speed Internet access, a smartphone, tablet or computer, and a webcam or a built-in camera and audio capability. It&rsquo;s this simple:<\/p>\n<ol>\n<li>Sign up\/log in&mdash;just provide your name, email address and a password.<\/li>\n<li>Fill out a brief questionnaire about your symptoms, medications and health history. (First visit only.)<\/li>\n<li>Select the type of provider you want to see.<\/li>\n<li>Choose an available doctor<\/li>\n<li>Pay your cost share. You can use a credit card, flexible spending account or health savings account.<\/li>\n<li>If medication is required, choose a pharmacy near you.<\/li>\n<li>See the doctor, or schedule an appointment. Typical wait times are less than 2 minutes!<\/li>\n<li>Receive a summary of your visit, which you can share with your primary care provider.<\/li>\n<\/ol>\n<h4><strong>Costs<\/strong><\/h4>\n<ul>\n<li>Copays are the same as a regular office visit.<\/li>\n<li>Medical Visit &ndash; Before your deductible is met: $49. | After your deductible is met: EPO\/PPO $10, HDHP 10%.<\/li>\n<\/ul>\n<\/div><\/div>\n\n    <\/body><\/html>\n\n    <\/div>\n<\/div>\n\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"State of AZ Dr. On Demand_2\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>State of AZ Dr. On Demand <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n\n<h4>State of Arizona medical plan members:<\/h4>\n<p>All state medical plan members (UHC, Aetna, CIGNA) can use Dr. On Demand Telehealth<\/p>\n<ul>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=arIZnrWaPQU\" target=\"_blank\" rel=\"noopener noreferrer\">What is Dr. On Demand and how does it work?<\/a><\/li>\n<\/ul>\n<h4>What Dr. On Demand can treat:<\/h4>\n<ul>\n<li>Allergies, back pain, bronchitis and pneumonia<\/li>\n<li>Cellulitis and skin infections, colds, coughs and congestion<\/li>\n<li>Conjunctivitis, headache\/migraine, influenza, rashes and skin conditions<\/li>\n<li>Sinus infections, sports injuries, sprains and bruises<\/li>\n<li>Urinary tract infections, vomiting and diarrhea<\/li>\n<\/ul>\n<h4>How to get started:<\/h4>\n<ul>\n<li>You must first register with Doctor On Demand, then download the app. | Doctor on Demand site (link is external)<\/li>\n<\/ul>\n<h4><strong>Costs<\/strong><\/h4>\n<ul>\n<li>Copays are the same as a regular office visit.<\/li>\n<li>Medical Visit &ndash;&nbsp;Before your deductible is met: $49. | After your deductible is met: EPO\/PPO $20, HDHP 10%.<\/li>\n<\/ul>\n<h4><strong>Doctor&rsquo;s Note<\/strong><\/h4>\n<ul>\n<li>If you need a doctor&rsquo;s note after your visit, be sure to request one during the visit. The doctor will then post it to your account.<\/li>\n<li>Here&rsquo;s how to find it.\n<ul>\n<li>Log in to the Doctor On Demand app or the website<\/li>\n<li>Click My Heath &gt; Documents<\/li>\n<li>The note is&nbsp;pdf file you can download, then&nbsp;attach to an email.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n    <\/body><\/html>\n\n    <\/div>\n<\/div>\n\n    <\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Telehealth Virtual Health Care Telehealth, receive care from health care professional to evaluate, diagnose and treat you through telecommunications technology.<\/p>\n","protected":false},"author":235,"featured_media":3579,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-9834","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/pages\/9834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/users\/235"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/comments?post=9834"}],"version-history":[{"count":0,"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/pages\/9834\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/media\/3579"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/media?parent=9834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}