{"id":2591,"date":"2018-07-16T11:25:13","date_gmt":"2018-07-16T18:25:13","guid":{"rendered":"https:\/\/vendor.hub.wp.nau.edu\/human-resources\/performance-management\/"},"modified":"2025-07-30T10:07:10","modified_gmt":"2025-07-30T17:07:10","slug":"performance-management","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/human-resources\/performance-management\/","title":{"rendered":"Performance &#8211; Performance Management"},"content":{"rendered":"<h1 style=\"text-align: center\"><img decoding=\"async\" class=\"alignnone size-uncropped-large wp-image-20289\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_Hr-Performance-Elelvated_off-set-version_FINAL-600x208.png\" alt=\"Performance ELEVATED\" width=\"600\" height=\"208\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_Hr-Performance-Elelvated_off-set-version_FINAL-600x208.png 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_Hr-Performance-Elelvated_off-set-version_FINAL-300x104.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_Hr-Performance-Elelvated_off-set-version_FINAL-1024x354.png 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_Hr-Performance-Elelvated_off-set-version_FINAL-768x266.png 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_Hr-Performance-Elelvated_off-set-version_FINAL-1536x532.png 1536w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_Hr-Performance-Elelvated_off-set-version_FINAL-2048x709.png 2048w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/h1>\n<h2 id=\"video\"><\/h2>\n<p>NAU\u2019s <strong>Performance ELEVATED <\/strong>performance management philosophy is guided by a continual focus on elevated performance in the workplace. This is achieved when employees collaborate with their supervisors, providing reciprocal feedback and committing to agreed-upon goals, actions, and desired outcomes, alongside fostering professional development.<\/p>\n<h3>Performance ELEVATED President&#8217;s Message<\/h3>\n<!-- shortcode-video-iframe -->\n<iframe style=\"margin: 0 auto;\" src=\"https:\/\/mediaspace.nau.edu\/embed\/secure\/iframe\/entryId\/1_f6lam04i\/uiConfId\/51363042\/st\/0\" width=\"800\" height=\"570\" frameborder=\"0\" scrolling=\"no\" allowfullscreen><\/iframe>\n\n<hr \/>\n<h2 id=\"guiding-philo\"><\/h2>\n<h3>Guiding Philosophy<img decoding=\"async\" class=\" wp-image-20290 alignright\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/Yellow_Mountain.png\" alt=\"Blue Mountain Graphic\" width=\"50\" height=\"49\" \/><\/h3>\n<div class=\"eplus-bg-color-row bg-color-extra-light-gray\"><div class=\"eplus-bg-color-row-content\">The <strong>Performance ELEVATED <\/strong>management philosophy is guided by a continual focus on elevated performance in the workplace, which will be accomplished through 3 main strategies:<\/p>\n<ul>\n<li>Annual performance appraisals provide employees and supervisors an opportunity to recognize achievements, offer mutual feedback, and dedicate themselves to agreed-upon goals, actions, and desired outcomes.<\/li>\n<li>Reoccurring <a href=\"https:\/\/in.nau.edu\/human-resources-cas\/lift-conversations\/\">LIFT Conversations<\/a> between supervisors and employees will foster regular two-way feedback, leading to a shared understanding and agreement that guides the employee&#8217;s work, goals, and professional development throughout the year.<\/li>\n<li>Continuous dialogue of coaching and feedback aimed at fostering a shared understanding to shape the employee&#8217;s work, help set objectives, and encourage ongoing professional development.<\/li>\n<\/ul>\n<h2><img decoding=\"async\" class=\" wp-image-20291 aligncenter\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_-HR-Performance-Elevated-Graphic_traingle-model_true-blue_FINAL-600x600.png\" alt=\"Performance ELEVATED strategies\" width=\"380\" height=\"380\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_-HR-Performance-Elevated-Graphic_traingle-model_true-blue_FINAL-600x600.png 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_-HR-Performance-Elevated-Graphic_traingle-model_true-blue_FINAL-300x300.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_-HR-Performance-Elevated-Graphic_traingle-model_true-blue_FINAL-1024x1024.png 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_-HR-Performance-Elevated-Graphic_traingle-model_true-blue_FINAL-150x150.png 150w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_-HR-Performance-Elevated-Graphic_traingle-model_true-blue_FINAL-768x768.png 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_-HR-Performance-Elevated-Graphic_traingle-model_true-blue_FINAL-1536x1536.png 1536w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/0415_1399349_04-DSC_-HR-Performance-Elevated-Graphic_traingle-model_true-blue_FINAL-2048x2048.png 2048w\" sizes=\"(max-width: 380px) 100vw, 380px\" \/><\/h2>\n<p>Every employee is encouraged to actively participate in NAU&#8217;s vision, mission, commitments, and success.<\/p>\n<\/div><\/div>\n<hr \/>\n<h2 id=\"perf-essentials\"><\/h2>\n<h3>Performance ELEVATED Essentials<img decoding=\"async\" class=\" wp-image-20292 alignright\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/5\/2024\/05\/Blue_Mountain.png\" alt=\"Yellow Mountain graphic\" width=\"50\" height=\"51\" \/><\/h3>\n<p>Learn more about how non-faculty employees* and their supervisors at NAU can collaborate in regular performance feedback and professional development planning.<\/p>\n\n\n<!-- shortcode-tab -->\n<div class='shortcode-tab-container tab-count-3'>\n    <ul class='tabs'>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"LIFT Conversations_1\">\n                <div class=\"shortcode-tab-header selected\">\n                    <h4>\n                        LIFT Conversations <span class=\"screen-reader-text\">Tab Open<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"Performance Appraisal_2\">\n                <div class=\"shortcode-tab-header \">\n                    <h4>\n                        Performance Appraisal <span class=\"screen-reader-text\">Tab Closed<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n                <li class=\"tab\">\n            <a class=\"shortcode-tab__trigger\" href=\"#\" data-header=\"Coaching & Feedback_3\">\n                <div class=\"shortcode-tab-header \">\n                    <h4>\n                        Coaching & Feedback <span class=\"screen-reader-text\">Tab Closed<\/span>\n                    <\/h4>\n                <\/div>\n            <\/a>\n        <\/li>\n            <\/ul>\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion \" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"LIFT Conversations_1\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>LIFT Conversations <span class=\"screen-reader-text\">Accordion Open<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n\n<p>LIFT Conversations support constructive dialogue between a supervisor and an employee, focusing on areas such as goal progress, strengths, areas for improvement, feedback, and professional development opportunities. Both parties should actively participate, share perspectives, and collaboratively identify strategies for growth and success. A successful LIFT Conversation fosters trust, transparency, and accountability, ultimately driving individual and organizational performance to new heights.<\/p>\n<p style=\"text-align: center\"><a class=\"shortcode-button\" href=\"https:\/\/in.nau.edu\/human-resources-cas\/lift-conversations\/\" target=\"_blank\" rel=\"noopener\">LIFT Conversations Page<\/a><\/p>\n\n\n    <\/body><\/html>\n\n    <\/div>\n<\/div>\n\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Performance Appraisal_2\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Performance Appraisal <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n\n<p><strong>Performance ELEVATED<\/strong> occurs when employees collaborate annually with their supervisors, offering mutual feedback and dedicating themselves to agreed-upon goals, actions, and desired outcomes. Annual performance appraisals are employee-initiated and collaboratively completed with their supervisors; they serve to assess the past year, recognize achievements, identify areas for improvement, and establish clear expectations.<\/p>\n<p>Performance Appraisals should be completed annually for non-faculty employees.<\/p>\n<p style=\"text-align: center\"><a class=\"shortcode-button\" href=\"https:\/\/in.nau.edu\/human-resources-cas\/annual-appraisal\/\" target=\"_blank\" rel=\"noopener\">Performance Appraisal Page<\/a><\/p>\n\n\n    <\/body><\/html>\n\n    <\/div>\n<\/div>\n\n        <!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Coaching & Feedback_3\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Coaching & Feedback <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n\n<p><strong>Performance ELEVATED<\/strong> is about engaging in regular coaching &amp; feedback dialogue, fostering mutual understanding and consensus to steer employees&rsquo; work, creating objectives, and focusing on continual professional growth. Visit this page for helpful resources and tools on fostering shared accountability between employees and supervisors to promote a culture of excellence in daily performance.<\/p>\n<p style=\"text-align: center\"><a class=\"shortcode-button\" href=\"https:\/\/in.nau.edu\/human-resources-cas\/coaching-feedback\/\" target=\"_blank\" rel=\"noopener\">Coaching &amp; Feedback Page<\/a><\/p>\n\n\n    <\/body><\/html>\n\n    <\/div>\n<\/div>\n\n    <\/div>\n\n<em>*This evaluation platform does not include tenured or non-tenured track teaching and\/or research faculty, graduate students, or student employees.<\/em><\/p>\n<hr \/>\n<h2 id=\"perf-training\"><\/h2>\n<h3>Performance ELEVATED Training Sessions<\/h3>\n<h4><div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">Asynchronous Training Sessions<\/div><\/div><\/h4>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Supervisor Trainings_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Supervisor Trainings <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<ul>\n<li><strong>Training<\/strong>: <a href=\"https:\/\/mediaspace.nau.edu\/media\/Performance+ELEVATED+-+Supervisors+Training\/1_e01gwggy\" target=\"_blank\" rel=\"noopener\">Performance ELEVATED &ndash; Supervisor&rsquo;s Training Video<\/a><\/li>\n<li><strong>Description<\/strong>: This training is intended for Supervisors with at least 1 direct report. In this session we will cover:\n<ul>\n<li>What is Performance ELEVATED and how does it work? What are the guiding principals and best practices for giving year-round feedback, and how do we conduct annual performance evaluations?<\/li>\n<li>What is a LIFT Conversation? And how do we have effective quarterly performance discussions with our employees?<\/li>\n<li>What is my role as a supervisor, what tools and resources can I find to better engage myself and my employees in the process?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Employee Trainings_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Employee Trainings <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<ul>\n<li><strong>Training<\/strong>: <a href=\"https:\/\/mediaspace.nau.edu\/media\/Performance+ELEVATED+-+Employee+Training+Video\/1_2dtxgxv0\" target=\"_blank\" rel=\"noopener\">Performance ELEVATED &ndash; Employee Training Video<\/a><\/li>\n<li><strong>Description<\/strong>: This training is intended for non-faculty full time employees who do not supervise others. In this session we will cover:\n<ul>\n<li>What is Performance ELEVATED and how does it work?<\/li>\n<li>What is a LIFT Conversation? And how do I make the most of my quarterly performance discussions with my supervisor?<\/li>\n<li>What is my role as an employee?<\/li>\n<li>How do I complete my annual performance appraisal form?<\/li>\n<li>What are the tools and resources?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<h4><div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">Synchronous Online &amp; In Person Training Sessions<\/div><\/div><\/h4>\n<p><em>Live training sessions to be announced soon<\/em><\/p>\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<h5 style=\"text-align: center\"><\/h5>\n<div class=\"eplus-bg-color-row bg-color-extra-light-gray\"><div class=\"eplus-bg-color-row-content\">\n<h5 style=\"text-align: center\"><strong>Performance ELEVATED<\/strong><\/h5>\n<hr \/>\n<ul>\n<li><a href=\"#video\">President&#8217;s Message<\/a><\/li>\n<li><a href=\"#guiding-philo\">Guiding Philosophy<\/a><\/li>\n<li><a href=\"#perf-essentials\">Essentials<\/a><\/li>\n<li><a href=\"#perf-model\">Performance Management Updates<\/a><\/li>\n<li><a href=\"#perf-training\">Training Schedule<\/a><\/li>\n<li><a href=\"https:\/\/in.nau.edu\/human-resources-cas\/performance-performance-elevated-faqs\/\">FAQs<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<h4 class=\"h4\" style=\"text-align: center\"><a class=\"shortcode-button shortcode-button--fullwidth\" style=\"border-radius: 40px\" href=\"https:\/\/in.nau.edu\/human-resources-cas\/annual-appraisal\/\" rel=\"noopener\">Performance Appraisal<\/a><\/h4>\n<h4 class=\"h4\" style=\"text-align: center\"><a class=\"shortcode-button shortcode-button--fullwidth\" style=\"border-radius: 40px\" href=\"https:\/\/in.nau.edu\/human-resources-cas\/lift-conversations\/\" rel=\"noopener\">LIFT Conversations<\/a><\/h4>\n<h4 class=\"h4\" style=\"text-align: center\"><a class=\"shortcode-button shortcode-button--fullwidth\" style=\"border-radius: 40px\" href=\"https:\/\/in.nau.edu\/human-resources-cas\/coaching-feedback\/\" rel=\"noopener\">Coaching &amp; Feedback<\/a><\/h4>\n<hr \/>\n<div class=\"eplus-bg-color-row bg-color-dark-blue\"><div class=\"eplus-bg-color-row-content\">\n<h4>Contact Us<\/h4>\n<ul>\n<li><a href=\"mailto:appraisal@nau.edu\">Appraisal@nau.edu<\/a><\/li>\n<li><a href=\"https:\/\/in.nau.edu\/human-resources\/performance-contact-information\/\">Find your HR Business Partner<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"shortcode-contact\">\n<div class=\"contact-header\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>NAU\u2019s Performance ELEVATED performance management philosophy is guided by a continual focus on elevated performance in the workplace. This is achieved when employees collaborate with their supervisors, providing reciprocal feedback and committing to agreed-upon goals, actions, and desired outcomes, alongside fostering professional development. Performance ELEVATED President&#8217;s Message Guiding Philosophy Performance ELEVATED Essentials Learn more about [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20253,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-2591","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/pages\/2591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/comments?post=2591"}],"version-history":[{"count":0,"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/pages\/2591\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/media\/20253"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/human-resources\/wp-json\/wp\/v2\/media?parent=2591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}