- NAU COVID-19 Updates and Resources
- Time Away From Work (PEPST)
- Benefit Plans COVID-19 Updates
- Telework Information
- NAU Healthcheck Info
- Communicating COVID-19 Exposure to Members of the NAU Community
- COVID-19 Work from Home Guidance
- Home Use of University Equipment Form
- Onboarding Protocols during COVID-19
- Employee Assistance and Wellness
- Return to HR Homepage
Human Resource Guidance
and FAQ’s about COVID-19
NAU’s campus in Flagstaff remains open and operational and NAU employees will continue to perform their job duties. NAU leadership is following guidelines from the Centers for Disease Control and Prevention (CDC) and other federal and state agencies to help protect the health and safety of the NAU community and implement recommendations. NAU leadership continues to evaluate options on how to best manage the numerous complex aspects of the COVID-19 response. Below is general guidance along with detailed Frequently Asked Questions (FAQs) to help employees and supervisors manage this fluid situation.
General COVID-19 Guidance Accordion Closed
Stay at home if you are sick
Per the ongoing guidance from health professionals, employees should stay home if they are sick – no matter what the symptoms or illness. Continue to use the NAU Healthcheck daily wellness assessment.
Keep in contact with your supervisor
Changing conditions in the broader community – school schedule adjustments, child care changes, ill family members – are likely to impact regular work schedules for some individuals. Employees should communicate directly with their supervisors to begin to manage these situations.
Supervisors and employees should work together on creating work plans to meet individual and department needs
These work plans may include a variety of approaches and combinations of work from home, alternative work schedules, on-site work, sick or vacation leave, and leave without pay.
If you are part of a high-risk group
Employees who are in a high-risk group (autoimmune issues, serious underlying health conditions, etc.) should work directly with Disability Resources regarding their situation.
Working from home
Departments may have employees alternate days or continue to have some employees work remotely if the employee is able to perform their job duties from home and has the equipment, access and data security to do so. If employees are requesting flexibility such as fully remote work for non-ADA reasons, they should discuss this workplace modification request with their supervisor as outlined in the Employee Guidance for Accommodations and Workplace Modifications on the Jacks are Back Return to Work webpage.
All employees should continue to report time worked or time away in the usual manner through LOUIE time and labor. If an employee is sick or caring for a sick family member, they may use sick, vacation, or comp time accruals for their absence. Employees may also use leave without pay.
Student employees and part-time temporary employees
Student employees and part-time temporary employees may also be allowed to work from home if there is work to be done and the appropriate equipment, access and data security is in place. Student employees and temporary employees generally do not receive pay for time not worked but may be eligible for COVID related paid sick time.
- Student and part-time employees should check with their supervisors about their work schedule and work options.
Preventing the Spread of Illness Accordion Closed
What if I feel sick?
In general, all employees are asked to stay home if they are sick, regardless of what they believe the cause to be. This will help stop the spread of any illnesses. Continue to use the NAU Healthcheck daily wellness assessment.
What if I have some symptoms of COVID-19?
You should stay home, self-isolate and contact your health provider regarding your symptoms.
I’m going on vacation. Do I need to self-quarantine upon my return?
Employees should be mindful of COVID-related travel advisories for personal and essential business travel. However, an employee will not need to self-quarantine unless they believe they have been exposed to someone who has tested positive or is experiencing symptoms of COVID-19. Should any employee start to experience symptoms of fever and/or upper respiratory illness, the employee should notify their supervisor, stay home and contact their health care provider.
Can I choose to go home to avoid exposure?
Supervisors and employees should work together regarding working remotely and alternative schedules in order to limit the impact and spread of COVID-19. Discuss with your supervisor options for working remotely, working a different schedule or using vacation or sick leave to be out of the workplace.
If I am in a high-risk category due to an underlying health condition, what are my options?
Individuals in high risk categories should work directly with Disability Resources to request accommodations related to their underlying health condition.
What do I do if an employee appears to be sick at work?
Employees who determine that another employee is showing or describing symptoms such as fever, cough, sneezing, or shortness of breath should share their concerns with a supervisor.
Supervisors should speak with the employee exhibiting symptoms, share what you or others have observed, and ask if the employee believes they may be sick or contagious. No specific medical information should be requested.
- If the employee says they have a non-contagious condition such as allergies, ask them to be sure to follow recommended hygiene guidelines such as covering their mouth with a tissue when coughing or sneezing.
- If the employee confirms that they are not feeling well and/or have the symptoms described, remind them that NAU and current health guidelines recommend that all employees that are sick need to stay home – then direct them to go home.
- The employee can use accrued vacation, sick leave, or leave without pay if all other paid time off is exhausted or is unavailable to them.
- As a supervisor, you can discuss with the employee options to temporarily work from home if there is work to be done and the employee has the equipment and access to work from home.
- If the employee insists on remaining at work and you still have concerns, contact Human Resources at 928-523-2223.
What precautions can be taken for those working on campus?
Here are some general best practices to follow:
- Choose to have individual or group meetings via Skype, Zoom, or phone
- Stagger schedules if possible
- Determine where or how you can create social distancing/spreading people out within your work area
- In addition, to the enhanced cleaning protocols being carried out by Facility Services, coordinate among staff to sanitize high-touch surfaces regularly (door handles, copy machines, etc.)
- Promptly report areas needing additional cleaning
- If soap and water are not readily available, use a hand sanitize that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
- Avoid touching your eyes, nose, and mouth with unwashed hands
- Additional details can be found on the Return to Work webpage
Health Care Coverage Accordion Closed
What should I do if I am sick and need to see a doctor?
You should contact a medical professional. Convenient and cost-effective care options such as Telehealth are also available for those covered by a NAU medical plan who need to see a physician quickly and are not able to get into their primary care physician. For more details go to the Telehealth webpage.
Will my NAU employee medical plan cover expenses related to the testing and treatment of COVID-19?
Yes. If you require an office visit for testing or treatment for a diagnosed case of COVID-19, you will have the same coverage that is currently available for any emergency or non-emergency illness, subject to the normal deductible, copay, and out-of-pocket amounts under your medical plan. Find out more about how COVID-19 testing and treatment will be handled under your medical plan
You can find more information about your medical plan benefits on the Benefits Offered webpage.
Important: If you have coverage through another employer or plan, please contact your insurance company to ask about coverage for COVID-19 testing and treatment.
What assistance is available to help me cope with the emotional impact of the situation?
Employee Assistance and Wellness is available to assist employees with personal and professional issues. You can find more information on the EAW webpage.
When does FMLA apply?
To be eligible for FMLA, you must first meet the criteria below:
- You have worked 12 months for the university,
- and Have worked 1,250 hours in the preceding 12 months.
If eligible, you may use FMLA for a Serious Health Condition affecting you, your child, or your spouse. A Serious Health Condition includes a period of incapacity of more than three consecutive, full calendar days.
You can find more information on FMLA and NAU’s of Leave of Absence policies on the Leave of Absence webpage.
General Paid Time Off FAQs Accordion Closed
Can I use paid time off (PTO) sick and/or vacation leave accruals during time I am approved to be off work?
Employees who miss work due to illness or the illness of a family member, are self-quarantining or in self-isolation, in a high-risk group, living with a household member in a high-risk group, or managing childcare may use accrued sick or vacation leave.
What if I run out of sick, vacation or accrued comp time hours?
If all accrued sick and vacation leave are exhausted, employees may also use leave without pay. All time should continue to be reported on the timesheet as usual.
Will part-time employees or student workers see a reduction in hours?
Part-time employees and student workers may see a reduction in hours. However, part-time employees and student workers may be allowed to work from home if there is work to be done and they have appropriate equipment, access, and data security in place.
As is the case with full-time work, not all work is able to be done remotely and on-site work may be important to support student and university needs. If an employee requests to work out of state please contact HR/Payroll as all current out of state processes must be followed.
Can my supervisor cancel my vacation that has already been approved?
While we don’t expect this to be a regular occurrence, we are facing a unique situation and a supervisor may need to cancel pre-approved vacation requests. Supervisors should provide as much notice as possible if this becomes necessary.
Can my supervisor change my schedule or change my work assignment?
Yes, due to the unique situation and departmental needs, your supervisor may make adjustments to schedules or adjust work assignments if necessary for the continuity of operations. We are asking supervisors and employees to be flexible with work assignments as we work through the COVID-19 response.
What happens if the university closes?
We are working hard to maintain operations and support our students. If the university, or certain areas of the university, were to close, certain operations would still need to continue and certain employees may be required to work in order to meet student, staff, or faculty needs. If that occurs, further detailed information would be communicated to the university community and supervisors and departments would communicate requirements to individual employees.
Onboarding Protocols During COVID-19 Accordion Closed
Please click on the link below to review onboarding protocols and temporary out of State/out of country work during COVID-19.
Other Guidance Accordion Closed
Can students with an F-1 Visa engage in remote work for their previous on-campus employment?
Yes, many NAU students’ on-campus employment opportunities are now being conducted remotely while campuses are closed or students are able to perform their work duties from home. If the current on-campus employment opportunity has transitioned to remote work or the employment can be done through remote means, students may continue to engage in on-campus employment remotely.