What students need to know

FERPA (the Family Educational Rights and Privacy Act) is a federal law designed to protect the privacy of education records, to establish the right of students to inspect and review their education records, to request the amendment of inaccurate or misleading records, and to limit disclosure of information from the records.

This means we will only release information about your records to you. However, if you wish, you may authorize the release of your records or your financial account to others such as your parent, child, relative, employer, etc.

How does this affect you the student?

If someone in your life calls a university office on your behalf, they will only be able to receive general university information. The university is unable to release student information without the student’s written consent.

Students who are currently (or formerly) enrolled, regardless of age or status, are protected by FERPA. Students are given full access to their records either in person or by use of the LOUIE system.  An undergraduate student who wishes to grant information (i.e., invoice, enrollment, financial aid, grades, student holds, and schedule) access to a parent(s), child, or other designated individual(s) must provide approval through in The Lumberjack Family Hub. Undergraduate students will receive an email to approve or deny access and are able to update or deny access anytime via The Lumberjack Family Hub. Once access is granted, the requester must wait 24 hours to view the requested information. For technical issues, students may send an email to support@campusesp.com. Graduate students who wish to grant information access must contact the Office of the Registrar at 928-523-5490, or e-mail Registrar.Enrollment@nau.edu.

For more information, please visit our Frequently Asked Questions page, call the Office of the Registrar at 928-523-5490, or e-mail Registrar.Enrollment@nau.edu.