Why NAUgo?Full description of the current app.
Project DescriptionFind out more more about the concepts behind the development of the NAUgo project.
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NAUgo Blog Posts
Summer 2020 Accordion Closed
Posted on July 1, 2020 Summer 2020 provided our NAUgo team with some major achievements as well as some unique challenges. Some of the new developments this summer are as follows...
- The COVID-19 pandemic changed life as we know it and NAUgo was quickly to adapt to the "new normal". We created the Coronavirus Crisis Response module to provide students up-to-date information in real time.
- The NAUgo team got a little bigger. We hired two very talented student workers to assist with design and development tasks. They quickly became an integral part of the team and continue to prove themselves as invaluable.
- We are proud to announce the addition of LOUIEgo to the NAUgo experience. LOUIEgo allows students to view LOUIE account information such as class schedule, account balance, holds, to-do list, advisor and graduation information in an easy to read mobile format.
- We launched our first new persona in the app. In response to the CDC recommendations, NAU cancelled their in-person new student orientations. The "Welcome New Lumberjacks" persona provided information for our incoming freshmen and transfer students in lieu of the traditional orientations. Also launching this fall is the "Statewide Campus" persona which provides tools specifically for students across our Arizona campuses.
- NAUgo was recognized again this summer at the Modo Appademy Awards. We won first place in the "Best App for Health & Wellness" category and runner up in the "Innovative Communication" category. Whoot! Whoot!
Academic Year 2019-2020 Accordion Closed
Posted on May 20, 2020 The 2019-2020 academic year saw the largest increase in app users thus far. We welcome the over 13,000 new users that downloaded the NAUgo app in the last year and saw an average of over 17,000 screen views per day. Listed below are just a few of the achievements from this year...
- The Office of Student Affairs, granted a generous marketing budget to NAUgo. This allowed us to promote the app using flyers, brochures, table tents, stickers, bus shelter posters, and giveaways such as lip balm and post-it folios.
- There was serious development in the NAUgo communication plan. Currently we have over 5,000 Lumberjacks receiving important messages about events, student support, academic deadlines and free food.
- We have formalized our user testing program and conducted several surveys and app testing sessions. It continues our commitment that the content of NAUgo be driven by the feedback directly from students.
- The NAUgo design/development team got a little larger this year. Our first student worker started this fall and have hired two more this spring. We were also granted our first app developer.
- Another successful year means that we have been able to strengthen our cross-departmental relationships as we continue to work with many campus stakeholders about special events and featured items published in the app.
- In the fall of 2019, the Campus Map underwent a complete overhaul. Students can now search for locations based on building category, name or number. They can also get walking or driving directions based on the user's location. In December of 2019 the map was launched as the first NAUgo desktop product.
How is NAUgo Performing
Summer 2019 Accordion Closed
Posted on August 20, 2019 Summer has been an exciting time for NAUgo. In June we received the Modo 2019 Appademy Award for Best Student Engagement App. We kept up the momentum for marketing and promoting the app by participating in NAU New Student Orientation where we introduced the app to incoming freshmen and their parents. Some of the new developments this summer are as follows...
- The "Welcome New Lumberjacks" module was developed as a collection of information useful to our new freshman class and transfer students. It features medical, financial and academic resources, student testimonials, and ways to get involved on campus.
- Student testing continues to be an ongoing effort. All information included in the app is is supported by student feedback.
- This summer saw the first assembly of the NAUgo Steering Committee, a cross-departmental group responsible for making decisions about the trajectory of the app.
- NAUgo now has 6 message channels that students and parents can choose to opt into as well as the global message channel and Emergency Alerts.
- NAUgo partnered with Enrollment Management to support them in their "Summer Melt" efforts. We developed messaging to engage students throughout the summer to encourage them to choose NAU as their institution of higher learning.
Academic Year 2018-2019 Accordion Closed
Posted on May 11, 2019It has been an entire school year since the publication of the new NAU smartphone app, NAUgo, and I wanted to welcome the 3,649 new users who downloaded the app. During the 2018-2019 academic year we implemented many new modules designed to increase student engagement here on the Flagstaff Mountain Campus. They are as follows...
- Implementation of a modern design and information architecture using action based modules such as Live, Move, Learn and Join In.
- The home screen special feature module has delivered timely information on campus wide events such as Welcome Week, Homecoming, Family Weekend, Commencement, Black History Month, Job Fair Expo and more.
- Students can track campus shuttle locations in real time.
- The Dining module shows which dining locations are open in real time. It also delivers menu and nutritional information.
- The Campus Maps module has been improved delivering new maps for printer locations, ATMs, visitor parking and event venues just to name a few.
- The Events module has been optimized and now delivers information on thousands of events annually.
- The Louie's Leftovers program utilized NAUgo's communication capability to make food available to our food insecure students and reduce food waste across campus.
- Student Employees used the Web Clock feature to clock in and out of their student jobs.
it looks nicer and works really well now! nice work y’all
I always use the bus schedule thing and I love it
when I had a problem, the support staff were incredibly helpful finding the bug and fixing it