{"id":1973,"date":"2022-08-29T16:34:35","date_gmt":"2022-08-29T16:34:35","guid":{"rendered":"https:\/\/in.nau.edu\/environmental-health-and-safety\/?page_id=1973"},"modified":"2026-02-18T20:13:22","modified_gmt":"2026-02-18T20:13:22","slug":"guide-to-becoming-an-authorized-driver","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/environmental-health-and-safety\/occupational-safety\/guide-to-becoming-an-authorized-driver\/","title":{"rendered":"Guide To Becoming An Authorized Driver"},"content":{"rendered":"<h1>Guide To Becoming An Authorized Driver<\/h1>\n<p>This NAU driver authorization troubleshooting guide offers solutions to common technical problems that users might encounter while trying to become authorized to drive, such as:<\/p>\n<ul>\n<li>Online form malfunctions<\/li>\n<li>Training access issues<\/li>\n<li>Checking current driver authorization status<\/li>\n<\/ul>\n<hr \/>\n<h2 style=\"text-align: left\"><span style=\"color: #00ff00\"><span style=\"color: #00ff00\"><span style=\"color: #000000\">A. Steps To Becoming An Authorized Driver<\/span><br \/>\n<\/span><\/span><\/h2>\n<p>NAU\u2019s form\/workflow system (OnBase) is used to initiate and control the Driver Authorization application process. The process is time sensitive, and steps must be completed in order.<\/p>\n<p>The ordered steps are:<\/p>\n<ol>\n<li>Registration of driver license information<\/li>\n<li>Completion of the \u201cAuthorized Driver Request\u201d form<\/li>\n<li>Completion of Basic Defensive Driver training (End of \u201cBasic Driver\u201d authorization process)<\/li>\n<li>Completion of online van driver training<\/li>\n<li>Completion of in-person Van Driver Skills check (End of \u201cVan Driver\u201d authorization)<\/li>\n<li>Completion of independent CDL training and authorization process (End of \u201cCDL Driver\u201d authorization process)<\/li>\n<\/ol>\n<h3><strong>Tips &amp; Things to Check:<\/strong><\/h3>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Incoming staff and students _0\" id=\"shortcode-accordion-1-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-1-panel\">\n            Incoming staff and students \n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-1-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-1-trigger\" inert>\n        <html><body>\n<p>Incoming employees or students may not have access to the driver authorization process until their first day of work or when their HR status or student credential\/access privileges are updated. This has been an inconvenience for individuals who wish to complete their authorization early, but the best solution is to plan to authorize once your credential status is current.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Driver\u2019s license information _0\" id=\"shortcode-accordion-2-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-2-panel\">\n            Driver\u2019s license information \n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-2-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-2-trigger\" inert>\n        <html><body>\n<p>There\u2019s a yellow bar across the Driver\u2019s License section of the form with a link and an instruction to select to access the PeopleSoft driver\u2019s license tool to register your license before proceeding. If your license information doesn\u2019t auto-populate, look for the link directly below the Driver\u2019s License information fields A lot of people miss that link and it can prevent the submit button from appearing. This will allow you to register your License in the HR system. When you come back to the form you will be able to manually enter your license expiration date, which is the only field you can manually complete in this section.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Check for typos_0\" id=\"shortcode-accordion-3-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-3-panel\">\n            Check for typos\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-3-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-3-trigger\" inert>\n        <html><body>\n<p>The system is designed to detect obvious data errors such as future birth dates or past license expiration dates. Typos in some fields can prevent you from proceeding.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Clear your cache and cookies_0\" id=\"shortcode-accordion-4-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-4-panel\">\n            Clear your cache and cookies\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-4-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-4-trigger\" inert>\n        <html><body>\n<p>OnBase is very sensitive to browser related issues. For any OnBase form at NAU, if you don\u2019t get the standard NAU blue and yellow section headers and NAU logo at the top, it\u2019s an indicator that the form didn\u2019t load properly due to interference from browser, cookies, or cache. In this case, close the form, clear your cache and cookies for all time, and reopen the form.<\/p>\n<p>NAU OnBase forms should look like this:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1988 size-uncropped-large\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/226\/2022\/08\/OnBase_Form.22-600x358.png\" alt=\"The image shows an online form titled \u201cWorksite Hazard Inspection\/Hazard Communication (FS\u201113) Request\u201d from Northern Arizona University. The NAU logo appears at the top left. The form is divided into sections with blue headers and white input fields.\nThe first section is \u201cInspection Request \/ Inspection Timeframes,\u201d containing a paragraph explaining that the form is for requesting inspections of NAU building areas, outlining safety requirements, and mentioning that hazard conditions should be reported immediately.\nThe next section is \u201cRequestor Information,\u201d with fields for Requestor First Name, Requestor Last Name, Requestor Email, and Submitted Date (displayed as 02\/18\/2021).\nBelow that is the \u201cAffected Facility\/Area Information\u201d section. It contains fields for:\n\nProject\/Work Order Number\nProject Name\nProject Description\nA checkbox asking whether the request is for a new building or off\u2011campus\u2011related work\nBuilding Code\nBuilding Name\nLocation or Room Number\n\nOn the right side of this section is a field for Start Date of the disturbance. Below it is a checklist titled \u201cWhich of the following areas will be disturbed?\u201d The listed options, shown with orange highlighting, are:\n\nCeiling\nWall\nMechanical Systems\nFloor\nExterior\nOther\n\nThe layout of the form is organized in two columns with clearly separated sections.\n\" width=\"600\" height=\"358\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/226\/2022\/08\/OnBase_Form.22-600x358.png 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/226\/2022\/08\/OnBase_Form.22-300x179.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/226\/2022\/08\/OnBase_Form.22.png 617w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p><span>And <strong>not<\/strong> this:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1994 size-uncropped-large\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/226\/2022\/08\/Picture2.pngAuthorized_Driver_error.22-600x283.png\" alt=\"The image shows a webpage titled \u201cWorksite Hazard Inspection\/Hazard Communication (FS\u201113) Request.\u201d The Northern Arizona University logo appears at the top left. Beneath the title, the page states that after completing the form, the window should be closed so others may interact with it. There are also links labeled \u201cInspection Request\u201d and \u201cInspection Timeframes.\u201d\nThe first section is labeled \u201cRequestor Information.\u201d It includes text fields for Requestor First Name, Requestor Last Name, Requestor Phone, Requestor Email, and a Submitted Date field showing 02\/18\/2021.\nThe next section is labeled \u201cAffected Facility\/Area Information.\u201d It contains fields for Project\/Work Order Number, Project Name, Project Description, and a checkbox asking if the request is for a new building or off\u2011campus project. Additional fields include Building Code, Building Name, and Location Room Number.\nOn the right side of the section is a field labeled Date Disturbance is Anticipated, followed by a checklist titled \u201cWhich of the following areas will be disturbed?\u201d The items listed are Ceiling, Wall, Floor, Mechanical Systems, Exterior, and Other. Each item has an empty checkbox next to it.\nThe webpage background is white, and the form fields are arranged in a simple left\u2011and\u2011right two\u2011column layout.\" width=\"600\" height=\"283\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/226\/2022\/08\/Picture2.pngAuthorized_Driver_error.22-600x283.png 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/226\/2022\/08\/Picture2.pngAuthorized_Driver_error.22-300x141.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/226\/2022\/08\/Picture2.pngAuthorized_Driver_error.22.png 617w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n<\/p>\n<hr \/>\n<h2>B. Training Access Issues<\/h2>\n<p>Training is primarily delivered through the NAU student training system, Canvas, and the applicant will receive an email with a self-enroll link shortly after submitting the authorization request form. If higher levels of authorization are being requested, additional training links will be sent as the prior training is completed.<\/p>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Check your junk folders and trash_0\" id=\"shortcode-accordion-5-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-5-panel\">\n            Check your junk folders and trash\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-5-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-5-trigger\" inert>\n        <html><body>\n<p>Emails come from <strong>NoReply@nau.edu<\/strong> and are often misidentified as junk or trash, especially if you have very stringent junk mail settings.<\/p>\n<p>\u00a0<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Complete steps in proper order_0\" id=\"shortcode-accordion-6-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-6-panel\">\n            Complete steps in proper order\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-6-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-6-trigger\" inert>\n        <html><body>\n<p>If you are waiting for van training, completion of the Basic-Defensive driver training prior to submittal of your application form will prevent release to take the next training. The solution for this is to simply access the training page and retake the test only (not the entire training) to reset your training time to so that it is after the application form submittal time.<\/p>\n<p><strong>If you have problems, do not submit a second request as this will reset your time stamp and force you to re-complete training. Some system functions may take hours to complete. Be patient and contact <a href=\"mailto:AuthorizedDriver@nau.edu\">AuthorizedDriver@nau.edu<\/a> for help.<\/strong><\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Check your email address_0\" id=\"shortcode-accordion-7-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-7-panel\">\n            Check your email address\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-7-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-7-trigger\" inert>\n        <html><body>\n<p>The responses and training links will go to your NAU email address, not your personal email address.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <h4 class=\"shortcode-accordion__header\">\n        <button type=\"button\" class=\"shortcode-accordion__trigger\" data-header=\"Read the training page carefully_0\" id=\"shortcode-accordion-8-trigger\" aria-expanded=\"false\" aria-controls=\"shortcode-accordion-8-panel\">\n            Read the training page carefully\n            <span class=\"shortcode-accordion__header__arrow\" aria-hidden=\"true\"><\/span>\n        <\/button>\n    <\/h4>\n    <div class=\"shortcode-accordion__body\" id=\"shortcode-accordion-8-panel\" role=\"region\" aria-labelledby=\"shortcode-accordion-8-trigger\" inert>\n        <html><body>\n<p>If you have selected the link more than once, or are retaking the test, you may see a plaintext message directing you to select a second link to return to your homepage and\/or access the training.<\/p>\n<\/body><\/html>\n    <\/div>\n<\/div>\n<\/p>\n<hr \/>\n<h2>C. Check Your Authorization Status<\/h2>\n<p>The Driver Authorization system does not issue physical \u201cCertificates\u201d, and it does not issue a final notice that your authorization process has been completed. It is incumbent on the applicant or supervisor to check their status prior to driving.<\/p>\n<p>Any NAU employee or supervisor can check Driver Authorization status easily using the NAU Fleet services \u201cVehicle Rental Request\u201d form, located on the fleet rental page: <a href=\"https:\/\/in.nau.edu\/university-transit-services\/fleet-services\/vehicle-rental\/\">Vehicle Rental | University Transit Services<\/a>.\u00a0 Simply enter your information and follow the prompts. On page 2 there is a field to enter Driver information. Once filled out the driver\u2019s current authorization status and expiration date will be shown.<\/p>\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\"><\/p>\n<p><!-- shortcode-contact -->\n<div class=\"shortcode-contact\">\n    <div class=\"contact-header\">\n        <h3>Contact Occupational Safety<\/h3>\n    <\/div>\n    <div class=\"contact-body\">\n                <a href=\"mailto:OcSafety@nau.edu\" aria-label=\"Contact Occupational Safety: Email Address\" title=\"Email Address\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Email:<\/span>\n            <\/div>\n            <div class=\"contact-email\">OcSafety&#8203;@nau.edu<\/div>\n        <\/a>\n                    <\/div>\n<\/div>\n\n<\/p>\n<p><!-- shortcode-contact -->\n<div class=\"shortcode-contact\">\n    <div class=\"contact-header\">\n        <h3>Contact Authorized Driver Program<\/h3>\n    <\/div>\n    <div class=\"contact-body\">\n                <a href=\"mailto:AuthorizedDriver@nau.edu\" aria-label=\"Contact Authorized Driver Program: Email Address\" title=\"Email Address\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Email:<\/span>\n            <\/div>\n            <div class=\"contact-email\">AuthorizedDriver&#8203;@nau.edu<\/div>\n        <\/a>\n                    <\/div>\n<\/div>\n\n<\/p>\n<p><\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Guide To Becoming An Authorized Driver This NAU driver authorization troubleshooting guide offers solutions to common technical problems that users might encounter while trying to become authorized to drive, such as: Online form malfunctions Training access issues Checking current driver authorization status A. Steps To Becoming An Authorized Driver NAU\u2019s form\/workflow system (OnBase) is used [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3175,"parent":370,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ring_central_script_selection":"","footnotes":""},"class_list":["post-1973","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/environmental-health-and-safety\/wp-json\/wp\/v2\/pages\/1973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/environmental-health-and-safety\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/environmental-health-and-safety\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/environmental-health-and-safety\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/environmental-health-and-safety\/wp-json\/wp\/v2\/comments?post=1973"}],"version-history":[{"count":80,"href":"https:\/\/in.nau.edu\/environmental-health-and-safety\/wp-json\/wp\/v2\/pages\/1973\/revisions"}],"predecessor-version":[{"id":3706,"href":"https:\/\/in.nau.edu\/environmental-health-and-safety\/wp-json\/wp\/v2\/pages\/1973\/revisions\/3706"}],"up":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/environmental-health-and-safety\/wp-json\/wp\/v2\/pages\/370"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/environmental-health-and-safety\/wp-json\/wp\/v2\/media\/3175"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/environmental-health-and-safety\/wp-json\/wp\/v2\/media?parent=1973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}