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In order to be eligible for accommodations through Disability Resources, you must:<\/p>\n

Have a disability that substantially limits one or more major life activities that includes – but is not limited to – walking, talking, learning, hearing, or seeing.<\/li>\n

Have and provide current and appropriate information of such a disability, when necessary.<\/li>\n<\/ul>\n
Within four weeks of receiving your information, and after the intake interview, a letter will be emailed to your NAU email address regarding your eligibility status. This letter will also have further instructions about your next steps in the process for registering with DR.<\/p>\n
Considering the length of time it may take to complete an intake interview and review the disability information, students are strongly encouraged to begin the eligibility process as early as possible.<\/p>\n
As a service to prospective Northern Arizona University students, DR will review disability related information regardless of a prospective student’s admission status.<\/p>\n
All information submitted to Northern Arizona University’s Disability Resources becomes part of a student’s “educational record” as defined by the Family Educational Rights and Privacy Act (FERPA).<\/p>\n
The information gathered from the student’s interview and the disability information sent will be used to determine eligibility. Appropriate accommodations are based on a student’s disability and individual needs.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n
Activating Accommodations<\/h2>\n
Once a student is determined eligible for services, they will need to activate their accommodations each semester they would like to use them.<\/p>\n
Important Information about activating accommodations:<\/h3>\n
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Completing this process is an important step because generates an official accommodation letter from Disability Resources notifying the professor that the student is approved for accommodations and what they are.<\/li>\n
Accommodations only go into effect and can be used once the student completes the online activation process.<\/li>\n
Students must be enrolled in classes for the semester in which they plan to use their accommodations.<\/li>\n
Students can either independently complete the activation process, or they can schedule an appointment with an Accessibility Analyst.<\/li>\n<\/ul>\n
You can review the activating accommodations tutorial<\/a> for instructions on how to complete this process.<\/p>\n
Ensure you are registered with DR at the beginning of each semester to avoid delays in receiving your accommodations. Some accommodations require more time than others to be put into place for each student. Early requests for accommodations will hasten the process of establishing these accommodations.<\/strong><\/p>\n\n
\n \n At the time of activating accommodations through DR, letters are electronically sent to the student\u2019s instructors notifying them of the student\u2019s accommodations for the semester.<\/span>\n <\/div>\n<\/div>\n\n
Accommodations<\/h2>\n
Accommodations may include, but are not limited to:<\/p>\n
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Accessible housing<\/li>\n
Universal Access Work Stations in all Computer Labs<\/li>\n
Note taking<\/li>\n
Assistive technology<\/li>\n
Print matter in an alternative format<\/li>\n
Test-taking accommodations<\/li>\n
Communication Access Real-time Translation (CART)<\/li>\n
Sign language interpreting<\/li>\n
Faculty and student support<\/li>\n
Tutoring referral<\/li>\n<\/ul>\n
Please remember that the list of accommodations above are examples of accommodations that DR has provided. Every student has individual needs and will be evaluated for their accommodations on a case by case basis.<\/strong><\/p>\n
Note taking accommodation<\/h2>\n
Disability Resources utilizes Genio to ensure that eligible students with disabilities have equal access to the course content delivered during lectures. Genio is an app that allows eligible students to record the lecture and receive a verbatim transcript from the uploaded audio file, or a live transcript. Additionally, the app provides robust learning and organizational tools that may support students with comprehending course concepts, studying, preparing for exams, and completing course assignments.<\/p>\n
Qualified student responsibilities:<\/p>\n
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Each semester that students eligible for this accommodation would like to use it, they will need to complete the process for Activating Accommodations in the Student Axess Porta<\/a>l on the Disability Resources website. The Activating Accommodations tutorial<\/a> provides step-by-step instructions for how to complete this process.<\/li>\n
Check NAU email, including spam folder, for a Welcome Email from Genio with information on how to access the subscription.<\/li>\n
Register your user information on the Genio site; the link is in the welcome email<\/li>\n<\/ol>\n
Important:<\/h3>\n
The Genio subscription expires at the end of each semester and is renewed each semester the accommodation is activated. To prevent delays accessing the Genio subscription, we recommend that students activate their accommodations early.<\/p>\n
Genio supports:<\/h3>\n
Genio supports students by offering Student Classrooms, live half an hour sessions run by one of Genio\u2019s learning experts. During this time, students have the opportunity to ask questions and be signposted to further support resources. Genio learning experts teach students how to:<\/p>\n
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Develop effective note taking skills which can be used to boost learning now and in the future<\/li>\n
Overcome common barriers to learning in the modern classroom<\/li>\n
Use the Glean tool more effectively for both in person and online classes<\/li>\n<\/ul>\n
Alternative testing<\/h3>\n
Qualified student responsibilities:<\/p>\n
Schedule exams in the Student Axess Portal<\/a> of the DR website for scheduling tests.\u00a0 Students may view the Booking Exams at Disability Resources tutorial<\/a>, follow the steps below or consult with a Disability Resources staff member for further assistance with scheduling an exam.<\/p>\n
Important:\u00a0<\/strong>This process must be completed at least three days before the scheduled test or quiz.\u00a0<\/strong>If you are attempting to schedule a final exam, the process must be completed by Tuesday of Reading Week.<\/strong><\/p>\n\n
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Activating Accommodations<\/h2>\n
Once a student is determined eligible for services, they will need to activate their accommodations each semester they would like to use them.<\/p>\n

Important:<\/h3>\n
The Genio subscription expires at the end of each semester and is renewed each semester the accommodation is activated. To prevent delays accessing the Genio subscription, we recommend that students activate their accommodations early.<\/p>\n

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Alternative Format Program (AFP)<\/h3>\n\n
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Assistive Technology Loan program<\/h3>\n\n
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Assistance Animals<\/h3>\n\n
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Contact Disability Resources<\/h3>\n <\/div>\n
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Contact the Alternate Format Program<\/h3>\n <\/div>\n
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Contact the Testing Coordinator<\/h3>\n <\/div>\n
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Student handbook<\/h1>\n

Eligibility process<\/h2>\n
Requesting accommodations from Disability Resources (DR) is a three-part process:<\/p>\n\n
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Service Animals<\/h3>\n\n
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Step 1.<\/h3>\n
If informal discussions with university personnel have not resolved the issue, the individual shall submit a written or recorded complaint to the Director of Disability Resources or his\/her designee, within ten (10) working days of the event(s) that triggered the complaint.<\/p>\n

Step 2.<\/h3>\n
The Director of Disability Resources, or their designee, shall meet with the individual within seven (7) working days of the receipt of the complaint.<\/p>\n

Step 3.<\/h3>\n
If Step 2 does not resolve the complaint, the director, or their designee, will forward the written complaint, within three (3) working days of the Step 2 meeting, to the Assistant Vice President for Equity Compliance.<\/p>\n

Step 5.<\/h3>\n
Within five (5) working days following the conclusion of the investigation, the chair of the ad hoc committee will provide its recommendation to the Provost.<\/p>\n

Student handbook<\/h1>\n

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Activating Accommodations<\/h2>\nOnce a student is determined eligible for services, they will need to activate their accommodations each semester they would like to use them.<\/p>\n

Accommodations<\/h2>\nAccommodations may include, but are not limited to:<\/p>\n

Important:<\/h3>\nThe Genio subscription expires at the end of each semester and is renewed each semester the accommodation is activated. To prevent delays accessing the Genio subscription, we recommend that students activate their accommodations early.<\/p>\n

Alternative testing<\/h3>\nQualified student responsibilities:<\/p>\n

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Alternative Format Program (AFP)<\/h3>\n\n\n \n

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Assistive Technology Loan program<\/h3>\n\n\n \n

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Service Animals<\/h3>\n\n\n \n

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Assistance Animals<\/h3>\n\n\n \n

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Step 1.<\/h3>\nIf informal discussions with university personnel have not resolved the issue, the individual shall submit a written or recorded complaint to the Director of Disability Resources or his\/her designee, within ten (10) working days of the event(s) that triggered the complaint.<\/p>\n

Step 2.<\/h3>\nThe Director of Disability Resources, or their designee, shall meet with the individual within seven (7) working days of the receipt of the complaint.<\/p>\n

Step 3.<\/h3>\nIf Step 2 does not resolve the complaint, the director, or their designee, will forward the written complaint, within three (3) working days of the Step 2 meeting, to the Assistant Vice President for Equity Compliance.<\/p>\n

Step 5.<\/h3>\nWithin five (5) working days following the conclusion of the investigation, the chair of the ad hoc committee will provide its recommendation to the Provost.<\/p>\n

Step 6.<\/h3>\nWithin ten (10) working days of the receipt of the recommendations from the committee, the Provost will make a decision regarding the complaint and provide a written notice of the decision to all parties involved.<\/p>\n<\/body><\/html>\n\n <\/div>\n<\/div>\n\n\n

Contact Disability Resources<\/h3>\n <\/div>\n \n \n \n <\/i>\n Email:<\/span>\n <\/div>\n DR​@nau.edu<\/div>\n <\/a>\n \n \n <\/i>\n Call:<\/span>\n <\/div>\n 928-523-8773<\/div>\n <\/a>\n <\/div>\n<\/div>\n\n<\/p>\n\n

Contact the Alternate Format Program<\/h3>\n <\/div>\n \n \n \n <\/i>\n Email:<\/span>\n <\/div>\n afp​@nau.edu<\/div>\n <\/a>\n <\/div>\n<\/div>\n\n<\/p>\n\n

Contact the Testing Coordinator<\/h3>\n <\/div>\n \n \n \n <\/i>\n Email:<\/span>\n <\/div>\n disability.resources​@nau.edu<\/div>\n <\/a>\n <\/div>\n<\/div>\n\n<\/p>\n\n

Activating Accommodations<\/h2>\n
Once a student is determined eligible for services, they will need to activate their accommodations each semester they would like to use them.<\/p>\n

Important:<\/h3>\n
The Genio subscription expires at the end of each semester and is renewed each semester the accommodation is activated. To prevent delays accessing the Genio subscription, we recommend that students activate their accommodations early.<\/p>\n

Alternative Format Program (AFP)<\/h3>\n\n
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Assistive Technology Loan program<\/h3>\n\n
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Service Animals<\/h3>\n\n
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Assistance Animals<\/h3>\n\n
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Step 1.<\/h3>\n
If informal discussions with university personnel have not resolved the issue, the individual shall submit a written or recorded complaint to the Director of Disability Resources or his\/her designee, within ten (10) working days of the event(s) that triggered the complaint.<\/p>\n

Step 2.<\/h3>\n
The Director of Disability Resources, or their designee, shall meet with the individual within seven (7) working days of the receipt of the complaint.<\/p>\n

Step 3.<\/h3>\n
If Step 2 does not resolve the complaint, the director, or their designee, will forward the written complaint, within three (3) working days of the Step 2 meeting, to the Assistant Vice President for Equity Compliance.<\/p>\n

Step 5.<\/h3>\n
Within five (5) working days following the conclusion of the investigation, the chair of the ad hoc committee will provide its recommendation to the Provost.<\/p>\n

Contact Disability Resources<\/h3>\n <\/div>\n
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Contact the Alternate Format Program<\/h3>\n <\/div>\n
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Contact the Testing Coordinator<\/h3>\n <\/div>\n
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