{"id":2948,"date":"2019-12-31T11:04:45","date_gmt":"2019-12-31T18:04:45","guid":{"rendered":"https:\/\/in.nau.edu\/dean-of-students\/?page_id=2948"},"modified":"2026-02-18T16:20:46","modified_gmt":"2026-02-18T16:20:46","slug":"care-team","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/dean-of-students\/care-team\/","title":{"rendered":"Care Center | Care Team"},"content":{"rendered":"<h1><b>Meet the CARE Team\u00a0<\/b><\/h1>\n<h2><b>Case management services<\/b><\/h2>\n<p><b><i>Building helping relationships for students experiencing challenges.<\/i><\/b><\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">The Lumberjack <\/span><span style=\"font-weight: 400;\">CARE Team case managers offer one-on-one support to students experiencing a variety of life or academic challenges. We provide non-clinical space in which to <\/span><span style=\"font-weight: 400;\">reflect on the heart of an issue, problem solve, create an action plan, safety plan, connect with resources, receive emotional support, or engage with wellness activities or resources. W<\/span><span style=\"font-weight: 400;\">e are not counselors or therapists\u2014s<\/span><span style=\"font-weight: 400;\">upportive meetings, brainstorming sessions, or check-ins are available by zoom, phone, or in-person at no cost. <\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">Want to learn more about the CARE Team? Read our <a href=\"https:\/\/in.nau.edu\/dean-of-students\/care-team-faq\/\">frequently asked questions.<\/a>\u00a0<\/span><\/p>\n<div class=\"eplus-bg-color-row bg-color-nau-yellow\"><div class=\"eplus-bg-color-row-content\">\n<h4 style=\"text-align: center;\"><b>If you or someone you know is in need of case management from the CARE Team, submit a <\/b><a href=\"https:\/\/cm.maxient.com\/reportingform.php?NorthernAZUniv&amp;layout_id=10\"><b>CARE Referral<\/b><\/a><b> or contact us at <\/b><a href=\"mailto:carecenter@nau.edu\"><b>CAREcenter@nau.edu<\/b><\/a><b>, 928-523-5181. Please note that review of these forms will not take place outside of normal business hours. If there is an immediate risk to health or safety, please call <span style=\"text-decoration: underline;\">911<\/span>.<\/b><\/h4>\n<h4><\/div><\/div><\/h4>\n<div class='shortcode-column-container'><!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<h3><b>Common concerns: <\/b><\/h3>\n<h5><em><b>Reasons to submit a CARE Referral<\/b><\/em><\/h5>\n<ul>\n<li>Difficult life circumstances:<span style=\"font-weight: 400;\"> any family, interpersonal, or personal situation overwhelming the student\u2019s capabilities<\/span><\/li>\n<li>Emotional distress: <span style=\"font-weight: 400;\">homesickness, difficulty with transition, coping, stress management, or wellness.<\/span><\/li>\n<li>Mental health concerns: <span style=\"font-weight: 400;\">anxiety, depression,<\/span><span style=\"font-weight: 400;\"> behavioral health concern, or difficulty navigating or accessing mental health services<\/span><\/li>\n<li>Thoughts of suicide<\/li>\n<li>Substance use<\/li>\n<li>Self-injury or self-harm<\/li>\n<li>Eating disorder or body image-related struggles<\/li>\n<li>Grief\/bereavement:<span style=\"font-weight: 400;\"> Struggles related to a death of a family member or close friend<\/span><\/li>\n<li>Health or medical issues: <span style=\"font-weight: 400;\">managing injury, hospitalization, serious illness or difficulty accessing health insurance or health services<\/span><\/li>\n<li>Basic needs:<span style=\"font-weight: 400;\"> difficulty with financial, food, or housing insecurity<\/span><\/li>\n<li>Difficulty navigating campus processes: academic, enrollment, or other concerns related to a crisis<\/li>\n<\/ul>\n\n<\/div>\n\n<!-- shortcode-column -->\n<div class=\"shortcode-column shortcode-column--count-2\">\n    \n<h3><b>Examples of services offered:<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Connection to resources<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Problem-solving and developing an action plan<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Continuity and accountability to empower students towards self-advocacy<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Help navigating campus processes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Safety planning<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Engagement with wellness activities or resources<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Brief emotional support<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Follow-up support during or after a hospitalization<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Outreach to students in distress or who may have experienced a crisis<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consultation with faculty\/staff to support a student in distress<\/span><\/li>\n<li aria-level=\"1\">Emergency funding<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-square-image wp-image-6065 aligncenter\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/203\/2097_Res_Hall_Advising_20200218-300x300.jpg\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/203\/2097_Res_Hall_Advising_20200218-300x300.jpg 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/203\/2097_Res_Hall_Advising_20200218-150x150.jpg 150w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/203\/2097_Res_Hall_Advising_20200218-600x600.jpg 600w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n\n<\/div>\n<\/div>\n<p><span style=\"font-weight: 400;\">A CARE Referral should <\/span><b>not<\/b><span style=\"font-weight: 400;\"> be used if crisis or immediate response is needed. Please utilize <\/span><b>911<\/b><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/in.nau.edu\/campus-health-services\/need-help-now\/\"><b>crisis resources<\/b><\/a><span style=\"font-weight: 400;\">. We encourage you to submit a CARE Referral after urgent needs are taken care of for support and follow up.<\/span><\/p>\n<p>Jacks Care 24\/7 offers students free emergency and ongoing short-term counseling support via text, chat, and phone\/video by downloading the <a href=\"https:\/\/in.nau.edu\/campus-health-services\/campus-health-services\/jacks-care-24-7\/\">app<\/a> or by calling <a href=\"tel:9285232131\">(928) 523-2131.<\/a><\/p>\n<p><a href=\"https:\/\/in.nau.edu\/campus-health-services\/campus-health-services\/jacks-care-24-7\/\">Learn more about Jacks Care 24\/7<\/a><\/p>\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<h4>Visit Us<\/h4>\n<p>You can find the Lumberjack CARE Center connected to Sechrist Hall on the Flagstaff Mountain Campus.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-6063\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/203\/0997_sechrist_hall_20220804-600x600.jpg\" alt=\"Image of CARE Center\" width=\"373\" height=\"373\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/203\/0997_sechrist_hall_20220804-600x600.jpg 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/203\/0997_sechrist_hall_20220804-150x150.jpg 150w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/203\/0997_sechrist_hall_20220804-300x300.jpg 300w\" sizes=\"auto, (max-width: 373px) 100vw, 373px\" \/><\/p>\n<!-- shortcode-contact -->\n<div class=\"shortcode-contact\">\n    <div class=\"contact-header\">\n        <h3>CARE Center<\/h3>\n    <\/div>\n    <div class=\"contact-body\">\n                <a href=\"mailto:CARECenter@nau.edu\" aria-label=\"CARE Center: Email Address\" title=\"Email Address\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Email:<\/span>\n            <\/div>\n            <div class=\"contact-email\">CARECenter&#8203;@nau.edu<\/div>\n        <\/a>\n                        <a href=\"tel:928-523-5181\" aria-label=\"CARE Center: Telephone Number\" title=\"Telephone Number\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-phone\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Call:<\/span>\n            <\/div>\n            <div class=\"contact-phone\">928-523-5181<\/div>\n        <\/a>\n            <\/div>\n<\/div>\n\n\n<!-- shortcode-button -->\n<div class=\"shortcode-button shortcode-button--center\">\n      <a class=\"main-button\" href=\"https:\/\/cm.maxient.com\/reportingform.php?NorthernAZUniv&layout_id=10\">Refer a student to the CARE Team<\/a>\n  <\/div>\n\n<h4>Learn more about&#8230;<\/h4>\n<ul>\n<li><a href=\"https:\/\/in.nau.edu\/dean-of-students\/care-team-faq\/\">CARE Team FAQs<\/a><\/li>\n<li><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/203\/FlagstaffResourceGuide_22-0121_CM-ACF-ResourceList_SinglePage51.pdf\">Flagstaff community resource guide<\/a><\/li>\n<\/ul>\n<p style=\"text-align: left;\"><\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Meet the CARE Team\u00a0 Case management services Building helping relationships for students experiencing challenges. The Lumberjack CARE Team case managers offer one-on-one support to students experiencing a variety of life or academic challenges. We provide non-clinical space in which to reflect on the heart of an issue, problem solve, create an action plan, safety plan, [&hellip;]<\/p>\n","protected":false},"author":282,"featured_media":3552,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-2948","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/dean-of-students\/wp-json\/wp\/v2\/pages\/2948","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/dean-of-students\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/dean-of-students\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/dean-of-students\/wp-json\/wp\/v2\/users\/282"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/dean-of-students\/wp-json\/wp\/v2\/comments?post=2948"}],"version-history":[{"count":51,"href":"https:\/\/in.nau.edu\/dean-of-students\/wp-json\/wp\/v2\/pages\/2948\/revisions"}],"predecessor-version":[{"id":8732,"href":"https:\/\/in.nau.edu\/dean-of-students\/wp-json\/wp\/v2\/pages\/2948\/revisions\/8732"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/dean-of-students\/wp-json\/wp\/v2\/media\/3552"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/dean-of-students\/wp-json\/wp\/v2\/media?parent=2948"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}