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Contact the Office of the Dean of Students & NAU SOS

Email:
Student.Life​@nau.edu
Call:
928-523-5181
Report a Concern

Student Outreach and Support (SOS)

NAU SOS mission

Many students unexpectedly face difficult times during college, including both personal and/or academic challenges, which can interfere with their college success. Whether it is something as simple as not being able to find one of your classes to something more personal like the loss of a loved one, NAU SOS is here to help. We are knowledgeable about the campus and community resources that can assist, and we are happy to listen to your experiences and help you understand your options and next-steps. This can include information about NAU policies and services, as well as general problem solving strategies, that may aid your situation. We strive for a culture of caring on campus, and that starts with you!

NAU SOS functions as a student assistance program and is housed within the Office of the Dean of Students. As we work with Northern Arizona University students, staff, faculty, and parents, some of the situations we may provide connections to and resources for include:

  • Hospitalization
  • Medical emergencies or long-term illness
  • Death of a family member
  • Mental health concerns
  • Chronic conditions
  • Natural disasters – fire, flood, etc.
Our Staff Will...Beyond Our Reach...
Help students arrange or connect with appropriate medical and/or mental health careProviding mental health counseling or medical advice
Empower students to manage their academic, personal, and fiscal responsibilitiesSpecific advising related to academics, careers or financial aids
Monitor compliance with University behavioral expectationsSharing personal student information with parents, faculty, or staff, unless health and safety concerns are present
Meet with and maintain contact with students to address needsRepresent students in legal situations or code of conduct violations, or serve as a hearing officer
Connect students with campus and community resourcesComplete University forms on a student’s behalf
Educate the NAU campus community regarding student support services, policies, and procedures
Office of the Dean of Students
Location
Room 104 Building 30
University Union
1050 S Knoles Dr.
Flagstaff, AZ 86011
Mailing Address
P.O. Box 6015
Flagstaff, AZ 86011
Email
DeanofStudents@nau.edu
Phone
928-523-5181
Fax
928-523-1425
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