Multiple opportunities for professional and organizational development are offered through training held by the Civic Service Institute. Read more about them below, and contact us if you have any questions or would like to schedule a consultation.
Service Enterprise Initiative Accordion Closed
As a certified Service Enterprise Trainer and Hub Partner, the Civic Service Institute leads training sessions around Northern Arizona for organizations working towards becoming Service Enterprise Certified. The Service Enterprise Initiative led by the Governor’s Office of Youth, Faith and Family allows organizations the opportunity to learn how to more effectively use volunteers to accomplish their mission and address the needs of the community around them.
Read more about the Governor’s Office of Youth, Faith and Family’s Service Enterprise Initiative, the Points of Light organization behind it all, and contact us if your organization would like to participate!
RealColors Workshop Accordion Closed
Real Colors(r) is a dynamic workshop experience providing participants with the skills to:
- understand human behavior
- uncover motivators specific to each color temperament
- improve communication with others
The basis of this workshop is the Real Colors(r) Personality Instrument: a user-friendly, intuitive tool that identifies four personality types common to all people-Gold, Green, Blue, and Orange.
It all begins with the Real Colors workshop, in which participants:
- gain an understanding of the four colors (each corresponding to a personality type)
- discover where they fall as an individual on the Real Colors spectrum
- learn to recognize characteristics of each of the four colors
- discuss with fellow workshop participants what it’s like to be each color
From the very beginning, participants begin to see the world from a new perspective…and have fun doing it!
Carole Mandino, Ed.D. is a certified Real Colors(r) trainer and has been has used Colors with staff at the Civic Service Institute since its existence. She aslo leads trainings in BAFA BAFA and Aging Simulations
BaFa ‘BaFa’ Accordion Closed
BaFa ‘BaFa’ is a powerful cross-cultural simulation game to help you understand the effects culture has in everyone’s lives. It can help participants rethink their behavior and attitude toward others, examine their biases and stereotypes, and help participants rethink how they interact with others.
BaFa ‘BaFa’ can take from 30 minutes to two hours depending on the size of your group. At least two rooms are needed for this activity.
Carole D Mandino, EdD has worked at Northern Arizona University for twenty-four years as the Director of the Senior Companion Program, Northern Arizona Regional Gerontology Institute and the Civic Service Institute. Carole’s degree is in educational leadership. This workshop has been delivered to those in local communities, statewide, and in national organizations.
Aging Simulation Accordion Closed
Simulation is a way to help people experience some of the sensory changes that occur as we age. Whether you’re a business organization, a student, or classroom, it is important to understand aging. Perhaps you have a customer who speaks to you in a certain manner, perhaps you’re wanting to be a social worker at a hospital; this simulation will allow you to experience how aging can affect your customers, consumers, or clients.
Carole D Mandino, EdD has worked at Northern Arizona University for twenty-four years as the Director of the Senior Companion Program, Northern Arizona Regional Gerontology Institute and the Civic Service Institute. Carole’s degree is in educational leadership.