Returns

All sales are considered final 10 days after receipt.

Check your items promptly. Items must be returned unused, in good condition, and in original packaging. Departments returning stock items may be charged a 10% restocking fee. Any non-stock item ordered incorrectly by the department may have a 20% restocking fee.

Note: Special order items may be non-returnable, so the acquiring department should take care to place the order correctly. Non-returnable items cannot be credited, and will be returned to the department.

Returns for material ordered through Campus Supply must reference the original TMA Sales Order number.

All shipping and/or restocking charges due to the vendor will be the responsibility of the ordering department.

For return information, please call Campus Supply at 523-1108 or e-mail NAU-CampusSupply@nau.edu and they will arrange for pick-up and return.