{"id":184,"date":"2017-12-19T16:21:40","date_gmt":"2017-12-19T16:21:40","guid":{"rendered":"https:\/\/in.nau.edu\/campus-health-services\/?page_id=184"},"modified":"2026-01-21T15:15:18","modified_gmt":"2026-01-21T15:15:18","slug":"guide-for-faculty-and-staff","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/campus-health-services\/guide-for-faculty-and-staff\/","title":{"rendered":"Guide for Faculty and Staff"},"content":{"rendered":"<h1>Guide for faculty and staff<\/h1>\n<p><strong><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/Faculty-Decision-Tree-NAU-2026.pdf\">Faculty Decision Tree NAU<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/0620_868867_EMAG-Red-Folders-Update-FY22_FINAL.pdf\">NAU EMAG Red Folder<\/a><\/strong><\/p>\n<h2>Supporting your students<\/h2>\n<p>It is important that our Northern Arizona University faculty and staff provide help to students who may be in need of counseling and psychological services. There are a number of ways that university employees can serve as an intermediary for a student showing signs of need. You can:<\/p>\n<ul>\n<li>Express your concern to the student and suggest that they either call or go to Counseling Services to connect with a counselor<\/li>\n<li>Show your willingness to accompany the student to Counseling Services to help them make an appointment<\/li>\n<li>Call the center at <a href=\"tel:928-523-2131\">928 523 2131<\/a> and discuss your concerns with a counselor; in this telephone consultation, the counselor can help assess the situation and make recommendations for the next steps<\/li>\n<li>If you become aware of a psychological emergency or a crisis involving a student after regular business hours or on a weekend, a mental health professional can be contacted by calling 9<a href=\"tel:9285232131\">28 523 2131<\/a>.<\/li>\n<\/ul>\n<h2>Confidentiality<\/h2>\n<p>Licensed psychologists, counselors, and their supervisees are constrained, by law and ethical guidelines, from sharing information concerning students who receive help at Counseling Services.<\/p>\n<p>Therefore, we cannot respond to requests for information without a release. However, we are able to listen to your concerns about a student and we will try to respond to questions of a general nature.<\/p>\n<h4 style=\"text-align: center\">Printable QR code for Supporting Students in Distress website<\/h4>\n<p><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/CS-Student-in-distress-Bus-Card.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-uncropped-large wp-image-7807\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/CS-Student-in-distress-Bus-Card-600x358.png\" alt=\"\" width=\"600\" height=\"358\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/CS-Student-in-distress-Bus-Card-600x358.png 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/CS-Student-in-distress-Bus-Card-300x179.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/CS-Student-in-distress-Bus-Card-1024x611.png 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/CS-Student-in-distress-Bus-Card-768x458.png 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/CS-Student-in-distress-Bus-Card.png 1038w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<h2>Jacks Care 24\/7<\/h2>\n<p>CS is excited to offer <a href=\"https:\/\/in.nau.edu\/campus-health-services\/campus-health-services\/jacks-care-24-7\/\"><strong>Jacks Care 24\/7<\/strong><\/a>, a suite of services that provide FREE crisis and mental health support to ALL NAU students.\u00a0We have partnered with Welltrack and Togetherall to offer the NAU community access to offer even more personalized support to serve your immediate and ongoing mental health needs.\u00a0 For immediate\/urgent concerns, you access crisis support 24\/7 by calling 928-523-2131.<\/p>\n<p>Jacks Care 24\/7 now also offers interactive CBT-based tools and modules, a safe online peer community to support your mental health, and a therapist referral tool based on availability, insurance and many other criteria to fit your needs.<\/p>\n<p><a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/Welltrack-Boost.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-uncropped-large wp-image-8650 aligncenter\" src=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/Welltrack-Boost-600x473.png\" alt=\"\" width=\"600\" height=\"473\" srcset=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/Welltrack-Boost-600x473.png 600w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/Welltrack-Boost-300x236.png 300w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/Welltrack-Boost-1024x807.png 1024w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/Welltrack-Boost-768x605.png 768w, https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/202\/Welltrack-Boost.png 1058w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\"><\/p>\n<p><!-- shortcode-contact -->\n<div class=\"shortcode-contact\">\n    <div class=\"contact-header\">\n        <h3>Contact Campus Health Services<\/h3>\n    <\/div>\n    <div class=\"contact-body\">\n                <a href=\"mailto:campushealth@nau.edu\" aria-label=\"Contact Campus Health Services: Email Address\" title=\"Email Address\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Email:<\/span>\n            <\/div>\n            <div class=\"contact-email\">campushealth&#8203;@nau.edu<\/div>\n        <\/a>\n                        <a href=\"tel:928-523-2131\" aria-label=\"Contact Campus Health Services: Telephone Number\" title=\"Telephone Number\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-phone\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Call:<\/span>\n            <\/div>\n            <div class=\"contact-phone\">928-523-2131<\/div>\n        <\/a>\n            <\/div>\n<\/div>\n\n<\/p>\n<h4>Emergencies<\/h4>\n<ul>\n<li>Local police and medical attention: <a href=\"tel:911\">911<\/a><\/li>\n<li>NAU PD: <a href=\"tel:928 523 3611\">928 523 3611<\/a><\/li>\n<li>CS: <a href=\"tel:9285232131\">928 523 2131<\/a><\/li>\n<\/ul>\n<hr \/>\n<h4>How to make an appointment<\/h4>\n<p>New appointments:<\/p>\n<p>Walk in Path to Care appointments available throughout the day or call during business hours to schedule <a href=\"tel:928-523-2131\">928-523-2131<\/a><\/p>\n<p><\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Guide for faculty and staff Faculty Decision Tree NAU NAU EMAG Red Folder Supporting your students It is important that our Northern Arizona University faculty and staff provide help to students who may be in need of counseling and psychological services. There are a number of ways that university employees can serve as an intermediary [&hellip;]<\/p>\n","protected":false},"author":89,"featured_media":239,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-184","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/campus-health-services\/wp-json\/wp\/v2\/pages\/184","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/campus-health-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/campus-health-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/campus-health-services\/wp-json\/wp\/v2\/users\/89"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/campus-health-services\/wp-json\/wp\/v2\/comments?post=184"}],"version-history":[{"count":33,"href":"https:\/\/in.nau.edu\/campus-health-services\/wp-json\/wp\/v2\/pages\/184\/revisions"}],"predecessor-version":[{"id":9063,"href":"https:\/\/in.nau.edu\/campus-health-services\/wp-json\/wp\/v2\/pages\/184\/revisions\/9063"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/campus-health-services\/wp-json\/wp\/v2\/media\/239"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/campus-health-services\/wp-json\/wp\/v2\/media?parent=184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}