Counseling Services COVID-19 Response

As we begin to resume in-person services, please know that Counseling Services adheres to the most recent CDC guidelines for infection prevention and control. We have introduced care models that minimize the risk of the transmission of illness during your visit.  If the following cannot occur, in-person services may not be offered:

• COVID-19 symptom screening, including temperature checks, for all patients upon arrival.
• Reduced density waiting room (i.e. staggered scheduling to minimize clinic traffic and congestion; no arrival prior to 5 minutes before appointment start time)
• Face masks are required
• Social distancing in offices and hallways
• Hand sanitizer is readily available throughout the clinic
• Floor signage to assist with physical distancing
• Our online Health Portal allows you to contact your provider and/or confirm appointment times
• Cleaning protocols in each office immediately following all appointments
• Regular sanitation of community spaces
• Daily cleaning and disinfecting of bathrooms

Please speak to your counselor if you have questions about any of the above.

COVID-19 Mental Health Resources

The COVID-19 pandemic has been challenging for many of us. Counseling Services have compiled a number of resources for the NAU community to help through these difficult times.

• Mayo Clinic Resources
• Taking Care of Your Mental Health
• Shine Project
• American Psychological Association
• Disaster Distress Helpline, 1-800-985-5990 for immediate crisis counseling for people experiencing distress related to any disaster. Multilingual and Confidential

We also offer a brief, 20 minute Coping With the Current Crisis video to help you through these times

For other mental health resources please visit our General Resources page

COVID-19 Testing Resources

Telehealth Options

Campus Health Services COVID-19 Response

COVID-19 Student Health and Safety

Health Promotion Mental Health