{"id":818,"date":"2020-05-01T18:44:43","date_gmt":"2020-05-01T18:44:43","guid":{"rendered":"https:\/\/stage.in.nau.edu\/biac\/?page_id=818"},"modified":"2026-02-18T19:41:25","modified_gmt":"2026-02-18T19:41:25","slug":"employee-services-faq","status":"publish","type":"page","link":"https:\/\/in.nau.edu\/biac\/employee-services\/employee-services-faq\/","title":{"rendered":"BIAC Employee Services FAQ"},"content":{"rendered":"<h1>Employee Services<\/h1>\n<h2>FAQ<\/h2>\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Why can\u2019t I get overtime (OT) even if I have requested to use a sick\/vacation day?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Why can\u2019t I get overtime (OT) even if I have requested to use a sick\/vacation day? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p><span data-contrast=\"auto\">O<\/span><span data-contrast=\"auto\">vertime<\/span><span data-contrast=\"auto\"> can only be <\/span><span data-contrast=\"auto\">accrued<\/span> <span data-contrast=\"auto\">after<\/span><span data-contrast=\"auto\"> you <\/span><span data-contrast=\"auto\">have physically worked<\/span><span data-contrast=\"auto\"> 40<\/span><span data-contrast=\"auto\"> regular hours<\/span><span data-contrast=\"auto\"> in a <\/span><span data-contrast=\"auto\">single <\/span><span data-contrast=\"auto\">week. <\/span><span data-contrast=\"auto\">Sick\/vacation hours do not count towards your regular work hours<\/span><span data-contrast=\"auto\"> and any overtime worked will only be paid out at 1.0x\/hour until the 40 regular work hours have been met and then overtime will be paid at 1.5x\/hour.<\/span><span data-ccp-props='{\"201341983\":0,\"335559685\":360,\"335559739\":160,\"335559740\":259}'>&nbsp;<\/span><\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"What do I do if my paycheck is short on hours?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>What do I do if my paycheck is short on hours? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>Check that your time entry for the pay period is correct.&nbsp;You, your supervisor, or your supervisor&rsquo;s proxy may adjust your time sheet going back two pay periods. Once the adjustment has been made, the supervisor will need to re-approve. Exceptions will be generated when approved time has been removed. If time needs to be adjusted more than two pay periods ago, please contact the payroll office.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"Can I submit my regular work hours for future pay periods?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>Can I submit my regular work hours for future pay periods? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p><span data-contrast=\"auto\">No, you can only enter in hours worked for the current pay period. Any future working hours will be deleted. You can, however, enter in future requested time off.<\/span><span data-ccp-props='{\"201341983\":0,\"335559685\":360,\"335559739\":160,\"335559740\":259}'>&nbsp;<\/span><\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"How do I request a pay raise for one of my employees?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>How do I request a pay raise for one of my employees? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p><span data-contrast=\"auto\">Discuss the pay raise with your department head. If approved, fill out the Classified Staff\/Service Professional Title and Salary Change Request <\/span><span data-contrast=\"auto\">form <\/span><span data-contrast=\"auto\">and send to Human Resources for review and approval. Create an ePAR for job change through the <a href=\"https:\/\/servicenow.nau.edu\/hr\">Employee Service Center.<\/a><\/span><\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"How do I get approval to hire a new employee?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>How do I get approval to hire a new employee? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p><span class=\"TextRun SCXW113810148 BCX1\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW113810148 BCX1\">Fill out the <\/span><\/span><span class=\"TextRun Underlined SCXW113810148 BCX1\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW113810148 BCX1\">Justification for hire<\/span><\/span><span class=\"TextRun SCXW113810148 BCX1\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW113810148 BCX1\"> OnBase form and include a job description. This form will route to the proper approvers and will eventually be reviewed by the Position Review Committee. If approved, CaPCOT Employee Services will notify the requester to initiate post and recruit for a staff position ticket through the <a href=\"https:\/\/servicenow.nau.edu\/hr\">Employee Service Center.<\/a> <\/span><\/span><\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"What do I do if I cannot see my employee in PeopleSoft to approve their time?_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>What do I do if I cannot see my employee in PeopleSoft to approve their time? <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p><span data-contrast=\"auto\">Send a request to add the employee to your Time &amp; Labor worklist to <\/span><a href=\"mailto:CaPCOT-EmployeeServices@nau.edu\"><span data-contrast=\"none\">CaPCOT-EmployeeServices@nau.edu<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props='{\"201341983\":0,\"335559685\":360,\"335559739\":160,\"335559740\":259}'>&nbsp;<\/span><\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<!-- shortcode-accordion -->\n<div class=\"shortcode-accordion shortcode-accordion--closed\" style=\"position: relative;\" >\n        <a class=\"shortcode-accordion__trigger\" data-header=\"On-call vs. Call-back_0\" href=\"#\">\n      <div class=\"shortcode-accordion__header\">\n          <h4>On-call vs. Call-back <span class=\"screen-reader-text\">Accordion Closed<\/span><\/h4>\n          <span class=\"shortcode-accordion__header__arrow\"><\/span>\n      <\/div>\n    <\/a>\n    <div class=\"shortcode-accordion__body\">\n        <!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body>\n<p>See the <a href=\"https:\/\/in.nau.edu\/wp-content\/uploads\/sites\/229\/2021\/05\/CPCO-Overtime-Policy-10.01.19.pdf\"><u>CPCO Overtime Policy<\/u><\/a> for more details.<\/p>\n<\/body><\/html>\n\n    <\/div>\n<\/div>\n\n<hr \/>\n<h2>NAU Human Resources<\/h2>\n<h4>FAQ: <a href=\"https:\/\/in.nau.edu\/human-resources\/faq-s-for-time-labor\/\">https:\/\/in.nau.edu\/human-resources\/faq-s-for-time-labor\/<\/a><\/h4>\n<p>&nbsp;<\/p>\n<!-- shortcode-right-column -->\n<div class=\"shortcode-right-column\" >\n    <div class=\"shortcode-right-column__container\">\n<!-- shortcode-contact -->\n<div class=\"shortcode-contact\">\n    <div class=\"contact-header\">\n        <h3>Contact Employee Services<\/h3>\n    <\/div>\n    <div class=\"contact-body\">\n                <a href=\"mailto:CaPCOT-EmployeeServices@nau.edu\" aria-label=\"Contact Employee Services: Email Address\" title=\"Email Address\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-envelope\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Email:<\/span>\n            <\/div>\n            <div class=\"contact-email\">CaPCOT-EmployeeServices&#8203;@nau.edu<\/div>\n        <\/a>\n                        <a href=\"tel:928-523-3639\" aria-label=\"Contact Employee Services: Telephone Number\" title=\"Telephone Number\">\n            <div class=\"contact-icon-container\">\n                <i class=\"fas fa-phone\" aria-hidden=\"true\"><\/i>\n                <span class=\"sr-only\">Call:<\/span>\n            <\/div>\n            <div class=\"contact-phone\">928-523-3639<\/div>\n        <\/a>\n            <\/div>\n<\/div>\n\n\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Employee Services FAQ NAU Human Resources FAQ: https:\/\/in.nau.edu\/human-resources\/faq-s-for-time-labor\/ &nbsp;<\/p>\n","protected":false},"author":1,"featured_media":860,"parent":27,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","ring_central_script_selection":"","footnotes":""},"class_list":["post-818","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/in.nau.edu\/biac\/wp-json\/wp\/v2\/pages\/818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/in.nau.edu\/biac\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/in.nau.edu\/biac\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/biac\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/biac\/wp-json\/wp\/v2\/comments?post=818"}],"version-history":[{"count":7,"href":"https:\/\/in.nau.edu\/biac\/wp-json\/wp\/v2\/pages\/818\/revisions"}],"predecessor-version":[{"id":1704,"href":"https:\/\/in.nau.edu\/biac\/wp-json\/wp\/v2\/pages\/818\/revisions\/1704"}],"up":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/biac\/wp-json\/wp\/v2\/pages\/27"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/in.nau.edu\/biac\/wp-json\/wp\/v2\/media\/860"}],"wp:attachment":[{"href":"https:\/\/in.nau.edu\/biac\/wp-json\/wp\/v2\/media?parent=818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}